Creative Enterprises Concrete Contractors

This is accurate with the addition that after [redacted] does their work there will be one final state inspection to make sure the home is in fact right to which I hope it passes because I have waited almost a year to live in my new home which is beyond comprehension to me! RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me. Regards, [redacted]

Ms [redacted] definitely completed everything that was her responsibility in a timely mannerKing's is extremely grateful for thatUnfortunately, we did run into some issues with the trim crew showing up when they said they wouldWith that said I did everything in my power to get them out there as soon as possibleWe subcontract our services so at times we can't control their schedulesWe did finally get them out there Sunday July They also did inform us that they would be done by Tuesday July I had cleaning service scheduled for Wednesday July Ms [redacted] was aware of this and was informed not to move anything in until that afternoon when it was completeAt the time of the cleaning final painting was being finishedTo my understanding the home is fully complete now except for the A/CThe issue with the A/C is not a simple heating and cooling things an A/C professional can fixUnfortunately it has to do with the wiring of the homeWe have already had an A/C professional and an electrician at the property to assess the problemBoth were to no availAt that point we had no choice but to contact the manufacturer of the home to have one of their contractors come resolve the problemThe contractor from [redacted] , ***, will be out at Ms [redacted] ***'s house by the end of the weekend before her lease is upAlso, to try to accommodate the ***'s we gave them their keys before the home was completely finishedThis is against our company policy but I understood their situation and was trying to help them out as much as I could with things that were in my controlWhen it comes to the payment, according to our records and the bank records their first payment isn't due until August They will have been in their home well over weeks before making a paymentThis is standardAlso, I do have a walk through scheduled with the ***'s today at 2pm and will address any more issues that they may haveI know buying a home is a very stressful timeWe strive to make things easier on our customers and I'm genuinely sorry that in this instance we weren't able to that