I initially met with Brad, the owner of Creative Fence, at his business premises in early November, Brad was helpful in showing me different fencing options for a project at a family member's propertyI met with Brad on 11/23/for an estimate on the fence installationI was told the estimate would be ready by that Friday or SaturdaySince that was Thanksgiving weekend, I told Brad if the estimate took a few days longer that would be no problem, by the following weekend would be okayI will also note that on the same day, and at the prior meeting, Brad was specifically told that we wanted the fence done as soon as possible, but would understand if it didn't happen until spring, depending on the weatherFor now, we wanted the estimate, then to be put on the waiting listAfter not hearing anything for weeks, I emailed Brad on 12/7/and asked where we were with the estimateHis secretary, Kay, told me "Brad didn't forget me, he was just a little behind on estimates." I took her at her wordThree additional weeks passed and no word from Brad or KayWhen I emailed on the 12/29/15, I was given a different excuseNow the reason the estimate hadn't been done, over weeks after meeting, was because they thought I didn't want the fence done until spring, so Brad put it on the "back-burner." This excuse was a flat-out lie, as I repeatedly told them I wanted the fence done as soon as possible; and I certainly wanted the estimate with a week or twoAlso, this contradicted the previous excuseAfter emailing Brad one more time (on 1/24/16), I received no responseBrad told me on 11/23/15, he doesn't really need to advertise because his "word-of-mouth" advertising is very good - I can't see how! Having been a prosecutor in Philadelphia for many years, my bs antenna is pretty well tunedAnyone who can't follow through on a simple estimate, or has to make up phony excuses for why it wasn't done, delivered by his secretary via email, shouldn't be trusted to work on your property or not waste your timeThe guy didn't even have the courtesy to contact me directly about why he didn't follow through with the workStay away from Creative Fence Inc!
I initially met with Brad, the owner of Creative Fence, at his business premises in early November, Brad was helpful in showing me different fencing options for a project at a family member's propertyI met with Brad on 11/23/for an estimate on the fence installationI was told the estimate would be ready by that Friday or SaturdaySince that was Thanksgiving weekend, I told Brad if the estimate took a few days longer that would be no problem, by the following weekend would be okayI will also note that on the same day, and at the prior meeting, Brad was specifically told that we wanted the fence done as soon as possible, but would understand if it didn't happen until spring, depending on the weatherFor now, we wanted the estimate, then to be put on the waiting listAfter not hearing anything for weeks, I emailed Brad on 12/7/and asked where we were with the estimateHis secretary, Kay, told me "Brad didn't forget me, he was just a little behind on estimates." I took her at her wordThree additional weeks passed and no word from Brad or KayWhen I emailed on the 12/29/15, I was given a different excuseNow the reason the estimate hadn't been done, over weeks after meeting, was because they thought I didn't want the fence done until spring, so Brad put it on the "back-burner." This excuse was a flat-out lie, as I repeatedly told them I wanted the fence done as soon as possible; and I certainly wanted the estimate with a week or twoAlso, this contradicted the previous excuseAfter emailing Brad one more time (on 1/24/16), I received no responseBrad told me on 11/23/15, he doesn't really need to advertise because his "word-of-mouth" advertising is very good - I can't see how! Having been a prosecutor in Philadelphia for many years, my bs antenna is pretty well tunedAnyone who can't follow through on a simple estimate, or has to make up phony excuses for why it wasn't done, delivered by his secretary via email, shouldn't be trusted to work on your property or not waste your timeThe guy didn't even have the courtesy to contact me directly about why he didn't follow through with the workStay away from Creative Fence Inc!