Initial Business Response / [redacted] (1000, 5, 2017/10/05) */ Contact Name and Title: [redacted] Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @comcast.net A call has been made to Mr & Mrs [redacted] to clarify issues and address concernsA voicemail was left 10/5/at approximately 11:15amPlease contact me back at (XXX) XXX-XXXX at your earliest convenience and I would be happy to stop by your home and go over the project Thank you, [redacted] TimberSeal, LLC XXX-XXX-XXXX
Initial Business Response /* (1000, 10, 2017/03/09) */
Contact Name and Title: *** ***
Contact Phone: XXXXXXXXXX
Contact Email: ***@comcast.net
This issue has been addressed and our customers deposit has been refunded and contract cancelledPlease accept our apologies for the
internal error and miscommunication on our partOur office is closed from Dec 1st to mid February (seasonal business) each year and the request was not processed promptly enoughThank you for the opportunity to earn your business
Initial Consumer Rebuttal /* (2000, 12, 2017/03/09) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Received a message from *** yesterday, he apologized for the issues, and said deposit refund will be sent today
Initial Business Response /* (1000, 5, 2017/10/05) */
Contact Name and Title: [redacted]
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@comcast.net
A call has been made to Mr & Mrs. [redacted] to clarify issues and address concerns. A voicemail was left 10/5/2017 at approximately...
11:15am. Please contact me back at (XXX) XXX-XXXX at your earliest convenience and I would be happy to stop by your home and go over the project.
Thank you,
[redacted]
TimberSeal, LLC
XXX-XXX-XXXX
Initial Business Response / [redacted] (1000, 5, 2017/10/05) */ Contact Name and Title: [redacted] Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @comcast.net A call has been made to Mr & Mrs [redacted] to clarify issues and address concernsA voicemail was left 10/5/at approximately 11:15amPlease contact me back at (XXX) XXX-XXXX at your earliest convenience and I would be happy to stop by your home and go over the project Thank you, [redacted] TimberSeal, LLC XXX-XXX-XXXX
Initial Business Response /* (1000, 10, 2017/03/09) */
Contact Name and Title: *** ***
Contact Phone: XXXXXXXXXX
Contact Email: ***@comcast.net
This issue has been addressed and our customers deposit has been refunded and contract cancelledPlease accept our apologies for the
internal error and miscommunication on our partOur office is closed from Dec 1st to mid February (seasonal business) each year and the request was not processed promptly enoughThank you for the opportunity to earn your business
Initial Consumer Rebuttal /* (2000, 12, 2017/03/09) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Received a message from *** yesterday, he apologized for the issues, and said deposit refund will be sent today
Initial Business Response /* (1000, 5, 2017/10/05) */
Contact Name and Title: [redacted]
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@comcast.net
A call has been made to Mr & Mrs. [redacted] to clarify issues and address concerns. A voicemail was left 10/5/2017 at approximately...
11:15am. Please contact me back at (XXX) XXX-XXXX at your earliest convenience and I would be happy to stop by your home and go over the project.
Thank you,
[redacted]
TimberSeal, LLC
XXX-XXX-XXXX