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Creative Home Improvement

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Creative Home Improvement Reviews (2)

Review: On Monday, July 21, 2014, I met with owner [redacted]. of Creative Home Improvement to discuss a small drywall repair job due to a ceiling leak. The contractor agreed he could start the work on July 24 and would complete work order on July 25, 2014. I agreed to allow contractor to begin work and provided him a deposit of $100.00. Contractor provide me an invoice receipt of deposit.

Contractor failed to start job as agreed. I contacted the Contractor to check on the status of the job. He advised he would be starting the following day. Another couple of days past and I called my tenant who lived in the unit and he informed me that no one has come over to repair the ceiling leak. I called the contractor again, but received his voice mail. Due to the leaking ceiling I had to find a replacement contractor to get the work completed.

I contacted Creative Home Improvement and requested a refund of the deposit in full since no work was completed. The Contractor told me he would refund me the funds, but will need to call me back. I have since received no response from Creative Home Improvement. I have called and left messages on the voice mail several times over the past month.Desired Settlement: Refund deposit provided amount of One-Hundred dollars 00/cents ($100.00) in the form of a cashier’s check to my mailing address

Review: I would like for other customers not to use this company. I am a new small business owner with a hair salon about to open in 1 week. I hired [redacted] from Creative Home Improvement to put in my new electric 20 gallon hot water heater at my company. We went to the store together and I purchased all of the materials and the electric gallon heater. He assured me that he could complete the job. However, it took him several hours to put in the heater which would give us hot water. At the end of the day, I paid him in cash and he gave me a general receipt. He said to run the water for about 10 minutes and the water should get hot. As a result, I ran the water for 20 minutes and the water never got cold. I called him that night and told him what was going on and asked could he come back out to check out the heater to see why the water wasn't getting hot. After calling several times, he finally stop answering my calls. Also, he had another plumber come out and the plumber said that all he had to do was take the tank down and return the tank because the tank was leaking and the element needed to be replaced and get a new one. We called and left several messages. So I had my sister call from a number that he wasn't familiar with and he answered the phone. She asked him could he come back out and he said that he would come back out the next day without confirming a time. Unfortunately, we never heard from him again. So because of the opening of the salon is 1 week away, I had to call someone else who is professional and definitely do my research and get a professional. I now have to pay 3 times the amount I paid to [redacted] and take a loss. Also, I have to fix the work that he did. I would greatly appreciate my money back. I would like others to know to make sure you do your research and to not waste your money.Desired Settlement: I would love to get a refund and I wanted Revdex.com to beware of this business so that this doesn't happen to anyone else.

Business

Response:

This consumer bought the hot water heater on her own at home depot we just installed the hot water heater and once she tried to use it she noticed she could not get hot water and she called [redacted] and they advised her that the hot water heater is defective. [redacted] offered to take everything apart but she would have to pay and he did offer a discount to discount everything but the consumer denied. No refund is due.

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Description: Home Improvements

Address: 4919 Schollmeyer Ave., Saint Louis, Missouri, United States, 63109

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www.creativehomeimproving.com

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Shady, yet now dead: once upon a time this website was reported to be associated with Creative Home Improvement, but after several inspections we’ve come to the conclusion that this domain is no longer active.



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