Creative Learning Academy

Revdex.com The following are the facts of the matter of this family and their child’s attendance at Creative Learning AcademySeptember 29, 2014: The child and family visited the school to request the child be enrolled at CLA and permitted to start the very next dayWe accepted with reservations since he had previously been withdrawn for behavior reasons in December 2013, after attending CLA for four months9/and 10/1: The child attended CLA; on both days he did not eat the main meal or his main item from homeHowever he did eat a large quantity of fruits and snacksLike every child at the table he had a place mat, napkin and utensilsWe were amused by his enjoyment of the fruit and moved the serving platter of fruit to his side so he could have easy access! He did not nap but he did rest on the cotTo physically force a child to sleep or to force feed a child is unacceptable and would be considered child abuse; we do not do that here at Creative Learning 10/6:p.mThe mother was late to pick up the child and was told that in accordance with CLA policy she would have to pay a late fee10/2: He did not attend schoolThat evening the mother and grandparents showed up at the school rudely accusing us of not feeding him or letting him sleep for the previous daysWe were surprised and requested that we have a private conversation, so we could address any and all concerns and work together for the benefit of the childThey refused to hear anything we had to say and the grandmother got in our director’s face and started yelling in Chinese The director requested that they leave the premisesThey continued to yellShe replied that she would call the police if they did not leave the school immediatelyThey left10/6: Early in the morning the child's grandfather stood at the entrance to the shopping center in which our school is located, carrying a large sign accusing Creative Learning Academy of child abuse and handing out flyers to passersby See picture below11/9: There was a call from the child's motherBefore we could return the call, the office manager of the child’s family's business came to the school requesting that the child be reenrolled and permitted at attend Creative Learning academy in December! We refused, citing the behavior of the family as the reason11/11: A complaint was lodged with the Revdex.com and a negative review appeared on Yelp claiming “starving abuse”It seems that this family was not upset because of “starving abuse”, since they subsequently requested us to REENROLL THE CHILDThey were upset because we refused to reenroll their childOur refusal was based upon the repeated harassment from the family membersFull tuition refund has been made in accordance with school policy

Revdex.com
"">The following are the facts of the matter of this family and their child's attendance at Creative Learning AcademySeptember 29, 2014: The child and family visited the school to request the child be enrolled at CLA and permitted to start the very next dayWe accepted with reservations since he had previously been withdrawn for behavior reasons in December 2013, after attending CLA for four months9/and 10/1: The child attended CLA; on both days he did not eat the main meal or his main item from homeHowever he did eat a large quantity of fruits and snacksLike every child at the table he had a place mat, napkin and utensilsWe were amused by his enjoyment of the fruit and moved the serving platter of fruit to his side so he could have easy access! He did not nap but he did rest on the cotTo physically force a child to sleep or to force feed a child is unacceptable and would be considered child abuse; we do not do that here at Creative Learning
10/6:p.m. The mother was late to pick up the child and was told that in accordance with CLA policy she would have to pay a late fee10/2: He did not attend schoolThat evening the mother and grandparents showed up at the school rudely accusing us of not feeding him or letting him sleep for the previous daysWe were surprised and requested that we have a private conversation, so we could address any and all concerns and work together for the benefit of the childThey refused to hear anything we had to say and the grandmother got in our director's face and started yelling in Chinese. The director requested that they leave the premisesThey continued to yellShe replied that she would call the police if they did not leave the school immediatelyThey left10/6: Early in the morning the child's grandfather stood at the entrance to the shopping center in which our school is located, carrying a large sign accusing Creative Learning Academy of child abuse and handing out flyers to passersby. See picture below11/9: There was a call from the child's motherBefore we could return the call, the office manager of the child's family's business came to the school requesting that the child be reenrolled and permitted at attend Creative Learning academy in December! We refused, citing the behavior of the family as the reason11/11: A complaint was lodged with the Revdex.com and a negative review appeared on Yelp claiming "starving abuse"It seems that this family was not upset because of "starving abuse", since they subsequently requested us to REENROLL THE CHILDThey were upset because we refused to reenroll their childOur refusal was based upon the repeated harassment from the family membersFull tuition refund has been made in accordance with school policy

Review: http://www.yelp.com/biz_photos/creative-learning-mission-viejo#01ZJiLRTZ0lxByfaI...⇄ for two days of starving. My son is 3.5 year old. he was at the school for two days on Sept. 30, and Oct. 1, 2014. On the first day, he was given barely some crackers for lunch On the second day we brought our own lunch, despite the fact that the school is supposed to offer complimentary lunch. To our greatest disappointment, the teacher failed to provide utensils to my son. As a result, my son was starving and his tears were dry and then wet again he saw me. at 6pm when we picked him up. We paid full month tuition of $850 on the morning of the second day. As a result of this abuse, we request a full refund. however, the teacher was rude and refuse to refund to us, they threaten to call the police in order to get us out of the classroom. One week later, the teacher only refund half of it, i.e. charging us $425 for the two days of starving abuse.Desired Settlement: refund $425 + $25 for the materials fee and our lost blanket.

Business

Response:

Revdex.comThe following are the facts of the matter of this family and their child’s attendance at Creative Learning Academy.September 29, 2014: The child and family visited the school to request the child be enrolled at CLA and permitted to start the very next day. We accepted with reservations since he had previously been withdrawn for behavior reasons in December 2013, after attending CLA for four months.9/30 and 10/1: The child attended CLA; on both days he did not eat the main meal or his main item from home. However he did eat a large quantity of fruits and snacks. Like every child at the table he had a place mat, napkin and utensils. We were amused by his enjoyment of the fruit and moved the serving platter of fruit to his side so he could have easy access! He did not nap but he did rest on the cot. To physically force a child to sleep or to force feed a child is unacceptable and would be considered child abuse; we do not do that here at Creative Learning10/1 6:18 p.m. The mother was late to pick up the child and was told that in accordance with CLA policy she would have to pay a late fee.10/2: He did not attend school. That evening the mother and grandparents showed up at the school rudely accusing us of not feeding him or letting him sleep for the previous 2 days. We were surprised and requested that we have a private conversation, so we could address any and all concerns and work together for the benefit of the child.They refused to hear anything we had to say and the grandmother got in our director’s face and started yelling in Chinese. The director requested that they leave the premises. They continued to yell. She replied that she would call the police if they did not leave the school immediately. They left.10/6: Early in the morning the child's grandfather stood at the entrance to the shopping center in which our school is located, carrying a large sign accusing Creative Learning Academy of child abuse and handing out flyers to passersby. See picture below.11/9: There was a call from the child's mother. Before we could return the call, the office manager of the child’s family's business came to the school requesting that the child be reenrolled and permitted at attend Creative Learning academy in December! We refused, citing the behavior of the family as the reason.11/11: A complaint was lodged with the Revdex.com and a negative review appeared on Yelp claiming “starving abuse”.It seems that this family was not upset because of “starving abuse”, since they subsequently requested us to REENROLL THE CHILD. They were upset because we refused to reenroll their child. Our refusal was based upon the repeated harassment from the family members.Full tuition refund has been made in accordance with school policy.