Creative Media Consultants

Revdex.com:At this time, I have not been contacted by Creative Media Consultants Inc regarding complaint ID [redacted] I never heard from them for several months and I think that they are purposely avoiding and correspondence with me I really believe that they have scammed me out of a large sum of money for services that were non productive and non existent Their employee Mathew J [redacted] told me one price and made several charges on my credit card which he promised would be reversed but never wereMathew has since left the company so I am told I was first told he had a heart attack and was on a leave of absence I was later told that he was fired because of what he did with me I will continue to fight this case and if they do not refund the money I want them to be aware that I will contact the public television news media and newspapers so that the public will become wary of dealing with this company which will raise a lot of red flags along with hainge the news media create an investigation on this companyI will contact the New York Attorney General and the Federal Trade Commission to have this company under investigation for possible fraud in possibly scamming other people out of their money as they did with me If they want to avoid any possible legal actions I will make they better write a certified check for the full disputed amount made out to me and sent to my apartment by certified mail They know where I liveSincerely, [redacted]

[redacted] is making untrue statementsHe was contacted on May **, 2015, and agreed to a $purchaseOn June **, 2015, he was contacted and agreed to purchase $of marketing from Creative Media ConsultantsWe never charged him in the amount of $1,on one sale ticket, as he claimsHowever, on July **, 2015, we refunded him $Attached is the refund receipt as well as [redacted] tracking, showing proof of delivery of items purchasedOne of our managers spoke to [redacted] and informed him that he was refunded the $and we feel that there should be no other refunds given at this time as the situation was successfully resolved between our company and [redacted]

One of our representatives did indeed speak with [redacted] in When the work had been completed for her one of our representatives then contacted her to take the payment for the work that had been doneAt this time [redacted] decided that she did not wish to continue working with our company as she did not remember speaking with anybody in [redacted] was adamant about not wanting to proceed and requested that we not take the original verbally agreed upon paymentWe DID NOT take any payment from [redacted] in nor did we take any payment from [redacted] in 2015, as per her request, and we do not plan on taking any payment from her at anytime in the futureShe was not contacted by the staff here after she told us that she did not want to work with us and not to take any payment and nobody plans on contacting her at any time in the futureHer contact information was actually removed from our database to ensure that she was not contacted by any member of the Creative Media staffIf any other information is needed regarding this matter please let us knowThanks!

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]

To Whom It May Concern, We were unaware of the fact that [redacted] had a problemWhen a representative spoke with her on January ***, she agreed to the purchase and gave the representative her credit card number to proceedA compliance director even got on the phone also to confirm that [redacted] was okay with the transactionWe e-mailed her the invoice within hours and mailed a copy out as wellAt the bottom of this invoice it states that if a client would like to cancel the order, they can contact us within 72-hours and receive a guaranteed refund [redacted] never contacted us via telephone to express her concern nor did she contact us via e-mail after we sent the invoice to herIf [redacted] would have just contacted us, she would have learned that we would have had no problem refunding her money back to her even if it was past our hour cancellation period stated in our Terms and ConditionsUnfortunately for us, we now have a bad review with the Revdex.com all because [redacted] couldn't just call us and deal with us directlyDespite the fact that we do have [redacted] on tape reading her credit card number to a representative and agreeing not only once but twice to the order, we have refunded the $back to [redacted] so as to avoid any more of a hassleI have attached the receipt from the refund as proof of the credit and I have also sent a copy of the refund receipt to [redacted] as well so she has a copy just in case she needs it