Initial Business Response / [redacted] (1000, 5, 2016/01/15) */ This saddle pad is a custom saddle pad and is made to order and does take longer to ship than a standard saddle padIt was boxed for shipping on 1/6/and actually shipped on 1/7/It was delivered on 1/11/ CANONSBURG, PA, US 01/11/1:P.MDelivered Washington, PA, United States 01/11/5:A.MOut For Delivery Washington, PA, United States 01/09/4:A.MArrival Scan New Stanton, PA, United States 01/09/2:A.MDeparture Scan New Stanton, PA, United States 01/08/10:P.MArrival Scan Oak Creek, WI, United States 01/08/12:A.MDeparture Scan Oak Creek, WI, United States 01/07/10:A.MArrival Scan La Crosse, WI, United States 01/07/5:A.MDeparture Scan La Crosse, WI, United States 01/06/8:P.MOrigin Scan United States 01/06/4:P.MOrder Processed: Ready for UPS Initial Consumer Rebuttal / [redacted] (2000, 7, 2016/01/18) */ (The consumer indicated he/she ACCEPTED the response from the business.) I have received my orderI feel there was no excuss for them not contacting meI will not do business with them in the future
Initial Business Response / [redacted] (1000, 5, 2016/09/13) */ The order has been canceledWe do not actually charge until the order ships unless it is a custom orderThere was no refund because we did not charge, there was just the standard preauthorization that the customer seen
Initial Business Response /* (1000, 5, 2015/07/20) */
Canceled the orderThe bit is backordered at this timeThe customer never was charged for the bit
Initial Consumer Rebuttal /* (2000, 7, 2015/07/22) */
(The consumer indicated he/she ACCEPTED the response from the business.)
They
canceled the order
Initial Business Response /* (1000, 5, 2016/08/10) */
This order has been canceledPayment does not get collected until we ship the order and one item was on backorder
Initial Business Response /* (1000, 5, 2016/01/15) */
This saddle pad is a custom saddle pad and is made to order and does take longer to ship than a standard saddle pad. It was boxed for shipping on 1/6/16 and actually shipped on 1/7/16. It was delivered on 1/11/16.
CANONSBURG, PA,...
US 01/11/2016 1:48 P.M. Delivered
Washington, PA, United States 01/11/2016 5:45 A.M. Out For Delivery
Washington, PA, United States 01/09/2016 4:52 A.M. Arrival Scan
New Stanton, PA, United States 01/09/2016 2:35 A.M. Departure Scan
New Stanton, PA, United States 01/08/2016 10:23 P.M. Arrival Scan
Oak Creek, WI, United States 01/08/2016 12:14 A.M. Departure Scan
Oak Creek, WI, United States 01/07/2016 10:08 A.M. Arrival Scan
La Crosse, WI, United States 01/07/2016 5:37 A.M. Departure Scan
La Crosse, WI, United States 01/06/2016 8:26 P.M. Origin Scan
United States 01/06/2016 4:09 P.M. Order Processed: Ready for UPS
Initial Consumer Rebuttal /* (2000, 7, 2016/01/18) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I have received my order. I feel there was no excuss for them not contacting me. I will not do business with them in the future.
Initial Business Response /* (1000, 5, 2016/09/13) */
The order has been canceled. We do not actually charge until the order ships unless it is a custom order. There was no refund because we did not charge, there was just the standard preauthorization that the customer seen.
Complaint: [redacted]
I am rejecting this response because: she didn’t refund. [redacted] refunded she would never respond I am glad I payed with [redacted] or I would probably be out of my money.
Sincerely,
[redacted]
Initial Business Response /* (1000, 15, 2016/07/05) */
The customer was never charged for this bit. The order has been canceled at this time per customer request.
Initial Consumer Rebuttal /* (3000, 18, 2016/07/05) */
It's fine. Thanks
Final Consumer Response /* (2000, 20, 2016/07/05)...
Initial Business Response /* (1000, 5, 2017/04/03) */
We will cancel your order. The bit is backordered and you were not charged because we do not charge until the order is shipped.
Initial Business Response / [redacted] (1000, 5, 2016/01/15) */ This saddle pad is a custom saddle pad and is made to order and does take longer to ship than a standard saddle padIt was boxed for shipping on 1/6/and actually shipped on 1/7/It was delivered on 1/11/ CANONSBURG, PA, US 01/11/1:P.MDelivered Washington, PA, United States 01/11/5:A.MOut For Delivery Washington, PA, United States 01/09/4:A.MArrival Scan New Stanton, PA, United States 01/09/2:A.MDeparture Scan New Stanton, PA, United States 01/08/10:P.MArrival Scan Oak Creek, WI, United States 01/08/12:A.MDeparture Scan Oak Creek, WI, United States 01/07/10:A.MArrival Scan La Crosse, WI, United States 01/07/5:A.MDeparture Scan La Crosse, WI, United States 01/06/8:P.MOrigin Scan United States 01/06/4:P.MOrder Processed: Ready for UPS Initial Consumer Rebuttal / [redacted] (2000, 7, 2016/01/18) */ (The consumer indicated he/she ACCEPTED the response from the business.) I have received my orderI feel there was no excuss for them not contacting meI will not do business with them in the future
Initial Business Response / [redacted] (1000, 5, 2016/09/13) */ The order has been canceledWe do not actually charge until the order ships unless it is a custom orderThere was no refund because we did not charge, there was just the standard preauthorization that the customer seen
The order was refunded
Initial Business Response /* (1000, 5, 2015/07/20) */
Canceled the orderThe bit is backordered at this timeThe customer never was charged for the bit
Initial Consumer Rebuttal /* (2000, 7, 2015/07/22) */
(The consumer indicated he/she ACCEPTED the response from the business.)
They
canceled the order
Initial Business Response /* (1000, 5, 2016/08/10) */
This order has been canceledPayment does not get collected until we ship the order and one item was on backorder
Initial Business Response /* (1000, 5, 2016/01/15) */
This saddle pad is a custom saddle pad and is made to order and does take longer to ship than a standard saddle pad. It was boxed for shipping on 1/6/16 and actually shipped on 1/7/16. It was delivered on 1/11/16.
CANONSBURG, PA,...
US 01/11/2016 1:48 P.M. Delivered
Washington, PA, United States 01/11/2016 5:45 A.M. Out For Delivery
Washington, PA, United States 01/09/2016 4:52 A.M. Arrival Scan
New Stanton, PA, United States 01/09/2016 2:35 A.M. Departure Scan
New Stanton, PA, United States 01/08/2016 10:23 P.M. Arrival Scan
Oak Creek, WI, United States 01/08/2016 12:14 A.M. Departure Scan
Oak Creek, WI, United States 01/07/2016 10:08 A.M. Arrival Scan
La Crosse, WI, United States 01/07/2016 5:37 A.M. Departure Scan
La Crosse, WI, United States 01/06/2016 8:26 P.M. Origin Scan
United States 01/06/2016 4:09 P.M. Order Processed: Ready for UPS
Initial Consumer Rebuttal /* (2000, 7, 2016/01/18) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I have received my order. I feel there was no excuss for them not contacting me. I will not do business with them in the future.
Initial Business Response /* (1000, 5, 2016/09/13) */
The order has been canceled. We do not actually charge until the order ships unless it is a custom order. There was no refund because we did not charge, there was just the standard preauthorization that the customer seen.
Complaint: [redacted]
I am rejecting this response because: she didn’t refund. [redacted] refunded she would never respond I am glad I payed with [redacted] or I would probably be out of my money.
Sincerely,
[redacted]
Initial Business Response /* (1000, 15, 2016/07/05) */
The customer was never charged for this bit. The order has been canceled at this time per customer request.
Initial Consumer Rebuttal /* (3000, 18, 2016/07/05) */
It's fine. Thanks
Final Consumer Response /* (2000, 20, 2016/07/05)...
*/
It's fine. Thanks
Initial Business Response /* (1000, 5, 2017/04/03) */
We will cancel your order. The bit is backordered and you were not charged because we do not charge until the order is shipped.
The order was refunded.