Creative Nails / Creation Nails

I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

My name is Minhchau N***I am Creation Nails' representativeI am emailing you to resolve *** ***'s complaintOn behalf of Creation Nails, I would like to extend an apology to *** ***It was unprofessional the way we handled the situationWe hope she would give us another chance and
put this bad experience behind us. Creation Nails will refund back the full amount of $by checkPlease let me know if that offer is acceptable with *** ***. Best regards,Minhchau N***Email: minhchau.n***Phone: (216) 905-