Creative Photography and Event Center

I HAVE ATTACHED THE MESSAGE CONVERSATION BETWEEN MYSELF AND MY CLIENT. AS YOU CAN SEE I INITIATED THE ACTUAL MEETING TO GO OVER THE LAST MINUTE DETAILS FOR HER WEDDING ON MARCH 15 AT 8:46PM AND INCLUDED MY CELL NUMBER TO BE REACHED WITH. I WAS AT THE... STUDIO FRIDAY FROM NOON TILL A LITTLE AFTER 6PM. I THEN TOOK THE TRASH OUT AND WALKED DOWN THE STREET TO DEPOSIT AT THE BANK WHICH IS WITHIN SITE OF THE FRONT ENTRANCE OF THE FACILITY. I HAD MY CELL PHONE ON ME JUST IN CASE AND DID NOT RECEIVE A CALL FROM THE CLIENT. I THEN LEFT FOR THE EVENING. THE VERY NEXT DAY, I CONTACTED THE CLIENT TO RESCHEDULE AND ASKED IF SHE HAD FORGOTTEN THE APPOINTMENT. THE CLIENT THEN REPLIED THEY HAD DECIDED TO GO A DIFFERENT ROUTE. I RESPONDED TO HER CONCERNS AND APOLOGIZED FOR HER CONCERNS. WITH THIS REGARD, I HAVE NEVER HAD A COMPLAINT AGAINST ME OR MY PHOTOGRAPHY STUDIO NOR MY EVENT CENTER. I HAVE NEVER MISSED OR CANCELLED A WEDDING FOR ANY REASON. I'M SORRY FOR HER CONCERNS AND WISHED SHE HAD CALLED TO VOICE THEM SO I COULD REASSURE MY DEDICATION NOT ONLY TO MY BUSINESS BUT TO HER AS A CLIENT. I CONFIRMED SHE INDEED DID NOT NEED ME FOR HER WEDDING THAT SATURDAY. SHE ASKED FOR HER NON REFUNDABLE DEPOSIT BACK AND I EXPLAINED SINCE I HAD NOT BROKE ANY PORTION OF THE CONTRACT AND SHE HAD DECLINED MY SERVICES, IT WAS NON REFUNDABLE. I WANT TO POINT OUT, IN MY MANY RESPONSES BELOW, I INDICATE TO SPECIFICALLY CALL MY CELL PHONE. ALSO, THE ANSWERING MACHINE AT THE STUDIO SPECIFICALLY SAY TO CALL THE CELL AS WELL ALING WITH THE CELL NUMBER.I REGRET THAT THE CLIENT IS UNHAPPY BUT WISH HER THE BEST. MY BEST REGARDS- [redacted] CREATIVE PHOTOGRAPHY AND EVENT CENTERMAR 15TH, 3:49PM [redacted] Hey just wanted to check inwith you. Not sure if I ever gave you the time of the wedding. It will be at 5:30.MAR 15TH, 8:46PMCreative Photography by [redacted] GotchaMAR 16TH, 2:12PMCreative Photography by [redacted] Give me a call when you can, I'd like to get with you one day next week, just to go over some details!!! ###-###-####MAR 28TH, 10:34AM [redacted] Hey I left you a voicemail on the 16th. Not sure if you got it. We are free to meet this wednesday, Friday or early next week around 6 if possible. Thank you.Creative Photography by [redacted] Thank you for your interest in Creative Photography -For immediate Please call me at ###-###-#### or leave a message at the studio###-###-####MAR 28TH, 2:Fridayat 6 works for me [redacted] Ok, see you then.APR 2ND, 9:14AMCreative Photography by [redacted] I think you forgot me yesterday [redacted] I was there at6:00. No one was there. I called the number on the window there and left a messageAPR 2ND, 1:59PM [redacted] I'm not sure what's going on but unfortunately we have decided to go a different route and found another photographer today. I've left messages and never got calls back and don't feel very confident that you would show upnext Saturday. If you could send the deposit back to [redacted] that would be great, if not I understand. Thank you .APR 2ND, 5:08PMCreative Photography by [redacted] I have not gotten any messages - I am so sorry you feel that way. I have no messages on the answering machine at the studio nor my cell. I'm sorryAPR 3RD, 5:03PMCreative Photography by [redacted] So, your telling me you do not need me to photograph your wedding on the 9th of April? [redacted] Unfortunately yes. I called both numbers and left messages. I never heard anything back. We sat on the steps of the place in town from5:55 to 6:15and no one was there. I didnt know what was going on so felt like we needed to go a different direction and found someone else. Id really appreciate if you could send the deposit. Thanks.Creative Photography by [redacted] Unfortunately, the deposit is a non refundable deposit - I do have a policy that if I can book something in your spot I will but it's really short notice. I was at the studio till a little after six then I left ..... I even drive back by about6:20after bank deposit and taking the trash out back. I wish I would of called but my4 pmwas a no show too??APR 3RD,7:23PM [redacted] We were there. We left at6:15so wouldn't have been there at6:20. We felt forced to go with someone else since we left messages and never got calls back. I understand we signed a contract about the deposit but we held up our end of the deal. If you want to keep the deposit that's fine. I will work with the RevDex.com to get it back. We were the 5 mins before 6 and you were not.

RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.[Provide details of why you are not satisfied with this resolution. Please respond here ONLY] She is being very dishonest and knows she was not at her studio for our appointment. If she was there any normal business person would have called their client to see why they weren't there. She had both of my phone numbers on her contract. In my eyes she is a thief and probably does this to people to keep their "non refundable" deposit to make money. The answering machine at her studio does not say to call another number. It might now, if she changed it but it did not and I called every number she gave me. She knows she is wrong and I should have known she wouldn't be honest in regards to this complaint. Nothing worse than a liar and a thief. Regards, [redacted]

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I HAVE ATTACHED THE MESSAGE CONVERSATION BETWEEN MYSELF AND MY CLIENT.  AS YOU CAN SEE I INITIATED THE ACTUAL MEETING TO GO OVER THE LAST MINUTE DETAILS FOR HER WEDDING ON MARCH 15 AT 8:46PM AND INCLUDED MY CELL NUMBER TO BE REACHED WITH.  I WAS AT THE STUDIO FRIDAY FROM NOON TILL A LITTLE AFTER 6PM.  I THEN TOOK THE TRASH OUT AND WALKED DOWN THE STREET TO DEPOSIT AT THE BANK WHICH IS WITHIN SITE OF THE FRONT ENTRANCE OF THE FACILITY.  I HAD MY CELL PHONE ON ME JUST IN CASE AND DID NOT RECEIVE A CALL FROM THE CLIENT.  I THEN LEFT FOR THE EVENING.  THE VERY NEXT DAY, I CONTACTED THE CLIENT TO RESCHEDULE AND ASKED IF SHE HAD FORGOTTEN THE APPOINTMENT.  THE CLIENT THEN REPLIED THEY HAD DECIDED TO GO A DIFFERENT ROUTE.  I RESPONDED TO HER CONCERNS AND APOLOGIZED FOR HER CONCERNS.  
WITH THIS REGARD, I HAVE NEVER HAD A COMPLAINT AGAINST ME OR MY PHOTOGRAPHY STUDIO NOR MY EVENT CENTER.  I HAVE NEVER MISSED OR CANCELLED A WEDDING FOR ANY REASON. I'M SORRY FOR HER CONCERNS AND WISHED SHE HAD CALLED TO VOICE THEM SO I COULD REASSURE MY DEDICATION NOT ONLY TO MY BUSINESS BUT TO HER AS A CLIENT.  I CONFIRMED SHE INDEED DID NOT NEED ME FOR HER WEDDING THAT SATURDAY.  SHE ASKED FOR HER NON REFUNDABLE DEPOSIT BACK AND I EXPLAINED SINCE I HAD NOT BROKE ANY PORTION OF THE CONTRACT AND SHE HAD DECLINED MY SERVICES, IT WAS NON REFUNDABLE.  I WANT TO POINT OUT, IN MY MANY RESPONSES BELOW, I INDICATE TO SPECIFICALLY CALL MY CELL PHONE.  ALSO, THE ANSWERING MACHINE AT THE STUDIO SPECIFICALLY SAY TO CALL THE CELL AS WELL ALING WITH THE CELL NUMBER.
I REGRET THAT THE CLIENT IS UNHAPPY BUT WISH HER THE BEST. 
MY BEST REGARDS-
[redacted]
CREATIVE PHOTOGRAPHY AND EVENT CENTER
MAR 15TH, 3:49PM
[redacted]
Hey just wanted to check inwith you. Not sure if I ever gave you the time of the wedding. It will be at 5:30.
MAR 15TH, 8:46PM
Creative Photography by [redacted]
Gotcha
MAR 16TH, 2:12PM
Creative Photography by [redacted]
Give me a call when you can, I'd like to get with you one day next week, just to go over some details!!! ###-###-####
MAR 28TH, 10:34AM
[redacted]
Hey I left you a voicemail on the 16th. Not sure if you got it. We are free to meet this wednesday, Friday or early next week around 6 if possible. Thank you.
Creative Photography by [redacted]
Thank you for your interest in Creative Photography -For immediate Please call me at ###-###-#### or leave a message at the studio###-###-####
MAR 28TH, 2:
Fridayat 6 works for me
[redacted]
Ok, see you then.
APR 2ND, 9:14AM
Creative Photography by [redacted]
I think you forgot me yesterday
[redacted]
I was there at6:00. No one was there. I called the number on the window there and left a message
APR 2ND, 1:59PM
[redacted]
I'm not sure what's going on but unfortunately we have decided to go a different route and found another photographer today. I've left messages and never got calls back and don't feel very confident that you would show upnext Saturday. If you could send the deposit back to [redacted] that would be great, if not I understand. Thank you .
APR 2ND, 5:08PM
Creative Photography by [redacted]
I have not gotten any messages - I am so sorry you feel that way. I have no messages on the answering machine at the studio nor my cell. I'm sorry
APR 3RD, 5:03PM
Creative Photography by [redacted]
So, your telling me you do not need me to photograph your wedding on the 9th of April?
[redacted]
Unfortunately yes. I called both numbers and left messages. I never heard anything back. We sat on the steps of the place in town from5:55 to 6:15and no one was there. I didnt know what was going on so felt like we needed to go a different direction and found someone else. Id really appreciate if you could send the deposit. Thanks.
Creative Photography by [redacted]
Unfortunately, the deposit is a non refundable deposit - I do have a policy that if I can book something in your spot I will but it's really short notice. I was at the studio till a little after six then I left ..... I even drive back by about6:20after bank deposit and taking the trash out back. I wish I would of called but my4 pmwas a no show too??
APR 3RD,7:23PM
[redacted]
We were there. We left at6:15so wouldn't have been there at6:20. We felt forced to go with someone else since we left messages and never got calls back. I understand we signed a contract about the deposit but we held up our end of the deal. If you want to keep the deposit that's fine. I will work with the Revdex.com to get it back. We were the 5 mins before 6 and you were not.

I HAVE ATTACHED THE MESSAGE CONVERSATION BETWEEN MYSELF AND MY CLIENT.  AS YOU CAN SEE I INITIATED THE ACTUAL MEETING TO GO OVER THE LAST MINUTE DETAILS FOR HER WEDDING ON MARCH 15 AT 8:46PM AND INCLUDED MY CELL NUMBER TO BE REACHED WITH.  I WAS AT THE...

STUDIO FRIDAY FROM NOON TILL A LITTLE AFTER 6PM.  I THEN TOOK THE TRASH OUT AND WALKED DOWN THE STREET TO DEPOSIT AT THE BANK WHICH IS WITHIN SITE OF THE FRONT ENTRANCE OF THE FACILITY.  I HAD MY CELL PHONE ON ME JUST IN CASE AND DID NOT RECEIVE A CALL FROM THE CLIENT.  I THEN LEFT FOR THE EVENING.  THE VERY NEXT DAY, I CONTACTED THE CLIENT TO RESCHEDULE AND ASKED IF SHE HAD FORGOTTEN THE APPOINTMENT.  THE CLIENT THEN REPLIED THEY HAD DECIDED TO GO A DIFFERENT ROUTE.  I RESPONDED TO HER CONCERNS AND APOLOGIZED FOR HER CONCERNS.  WITH THIS REGARD, I HAVE NEVER HAD A COMPLAINT AGAINST ME OR MY PHOTOGRAPHY STUDIO NOR MY EVENT CENTER.  I HAVE NEVER MISSED OR CANCELLED A WEDDING FOR ANY REASON. I'M SORRY FOR HER CONCERNS AND WISHED SHE HAD CALLED TO VOICE THEM SO I COULD REASSURE MY DEDICATION NOT ONLY TO MY BUSINESS BUT TO HER AS A CLIENT.  I CONFIRMED SHE INDEED DID NOT NEED ME FOR HER WEDDING THAT SATURDAY.  SHE ASKED FOR HER NON REFUNDABLE DEPOSIT BACK AND I EXPLAINED SINCE I HAD NOT BROKE ANY PORTION OF THE CONTRACT AND SHE HAD DECLINED MY SERVICES, IT WAS NON REFUNDABLE.  I WANT TO POINT OUT, IN MY MANY RESPONSES BELOW, I INDICATE TO SPECIFICALLY CALL MY CELL PHONE.  ALSO, THE ANSWERING MACHINE AT THE STUDIO SPECIFICALLY SAY TO CALL THE CELL AS WELL ALING WITH THE CELL NUMBER.I REGRET THAT THE CLIENT IS UNHAPPY BUT WISH HER THE BEST. MY BEST REGARDS-[redacted]CREATIVE PHOTOGRAPHY AND EVENT CENTERMAR 15TH, 3:49PM[redacted]Hey just wanted to check inwith you. Not sure if I ever gave you the time of the wedding. It will be at 5:30.MAR 15TH, 8:46PMCreative Photography by [redacted]GotchaMAR 16TH, 2:12PMCreative Photography by [redacted]Give me a call when you can, I'd like to get with you one day next week, just to go over some details!!! ###-###-####MAR 28TH, 10:34AM[redacted]Hey I left you a voicemail on the 16th. Not sure if you got it. We are free to meet this wednesday, Friday or early next week around 6 if possible. Thank you.Creative Photography by [redacted]Thank you for your interest in Creative Photography -For immediate Please call me at ###-###-#### or leave a message at the studio###-###-####MAR 28TH, 2:Fridayat 6 works for me[redacted]Ok, see you then.APR 2ND, 9:14AMCreative Photography by [redacted]I think you forgot me yesterday[redacted]I was there at6:00. No one was there. I called the number on the window there and left a messageAPR 2ND, 1:59PM[redacted]I'm not sure what's going on but unfortunately we have decided to go a different route and found another photographer today. I've left messages and never got calls back and don't feel very confident that you would show upnext Saturday. If you could send the deposit back to [redacted] that would be great, if not I understand. Thank you .APR 2ND, 5:08PMCreative Photography by [redacted]I have not gotten any messages - I am so sorry you feel that way. I have no messages on the answering machine at the studio nor my cell. I'm sorryAPR 3RD, 5:03PMCreative Photography by [redacted]So, your telling me you do not need me to photograph your wedding on the 9th of April?[redacted]Unfortunately yes. I called both numbers and left messages. I never heard anything back. We sat on the steps of the place in town from5:55 to 6:15and no one was there. I didnt know what was going on so felt like we needed to go a different direction and found someone else. Id really appreciate if you could send the deposit. Thanks.Creative Photography by [redacted]Unfortunately, the deposit is a non refundable deposit - I do have a policy that if I can book something in your spot I will but it's really short notice. I was at the studio till a little after six then I left ..... I even drive back by about6:20after bank deposit and taking the trash out back. I wish I would of called but my4 pmwas a no show too??APR 3RD,7:23PM[redacted]We were there. We left at6:15so wouldn't have been there at6:20. We felt forced to go with someone else since we left messages and never got calls back. I understand we signed a contract about the deposit but we held up our end of the deal. If you want to keep the deposit that's fine. I will work with the Revdex.com to get it back. We were the 5 mins before 6 and you were not.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[Provide details of why you are not satisfied with this resolution. Please respond here ONLY]She is being very dishonest and knows she was not at her studio for our appointment. If she was there any normal business person would have called their client to see why they weren't there. She had both of my phone numbers on her contract. In my eyes she is a thief and probably does this to people to keep their "non refundable" deposit to make money. The answering machine at her studio does not say to call another number. It might now, if she changed it but it did not and I called every number she gave me. She knows she is wrong and I should have known she wouldn't be honest in regards to this complaint. Nothing worse than a liar and a thief.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.[Provide details of why you are not satisfied with this resolution. Please respond here ONLY]
She is being very dishonest and knows she was not at her studio for our appointment. If she was there any normal business person would have called their client to see why they weren't there. She had both of my phone numbers on her contract. In my eyes she is a thief and probably does this to people to keep their "non refundable" deposit to make money. The answering machine at her studio does not say to call another number. It might now, if she changed it but it did not and I called every number she gave me. She knows she is wrong and I should have known she wouldn't be honest in regards to this complaint. Nothing worse than a liar and a thief.
Regards,
[redacted]