Parents are required to acknowledge and sign the handbook which clearly outlines our payment schedule and refund policyOur refund policy states: 1) If there is a wait-list and the spot can be filled before the start of the school year, all tuition payments paid-to-date will be refundedIf the child is withdrawn from the program during the school year, then a pro-rated refund is made at the time the spot is re-filled2) If there is no wait list, a) and the withdrawal is made no later than days prior to the start of the school year, then 100% of the tuition paid to date will be refundedb) and the withdrawal is made no later than days prior to the start of the school year, then 50% of the tuition payments paid to date will be refundedc) and the withdrawal is made later than days prior to the start of the school year, including at any point during the school year, NO TUITION IS REFUNDED**Note: in all cases, the $application fee and the $deposit are non-refundable [redacted] was well aware that no refund would be given based on her withdrawal date of August ***, which was just days prior to the start of the school yearHowever, we still gave her a refund based on our day policy after considerably harsh emails received from herThe refund also returned her $"non-refundable" deposit for the afternoon program that she had enrolled in and never paid for in the first place [redacted] fails to mention that the reason she withdrew was because she accepted a job offer from another preschool and not on the basis of the services provided by Creative PlaytimeHer failure to pay the final installment, which was due on August ***, was an indication that she had previous knowledge of her situation but did not communicate them with us in a timely mannerHer child was, and still is, more than welcome to attend this current school year since her spot is unfulfilledHowever, it was her choice to remove her child and "pay tuition for two schools," which was not necessary [redacted] believes that we should provide her with some sort of special treatment on the grounds that she has been here for yearsWe are a non-profit preschool held within a churchOur refund policies are in place to ensure that we adhere to fiscal budgetsThere are enrollment restrictions put in place by NYS which limit us to a certain number of children per classroomThe spot was held for [redacted] child for almost an entire yearDuring that time several interested parties were denied because that particular classroom was filled by [redacted] child [redacted] last minute withdrawal now puts us in financial riskOur policies, which are aligned with competitors in our area, are a preventive measure for situations such as this one
Parents are required to acknowledge and sign the handbook which clearly outlines our payment schedule and refund policy. Our refund policy states: 1) If there is a wait-list and the spot can be filled before the start of the school year, all tuition payments paid-to-date will be refunded. If the...
child is withdrawn from the program during the school year, then a pro-rated refund is made at the time the spot is re-filled. 2) If there is no wait list, a) and the withdrawal is made no later than 60 days prior to the start of the school year, then 100% of the tuition paid to date will be refunded. b) and the withdrawal is made no later than 30 days prior to the start of the school year, then 50% of the tuition payments paid to date will be refunded. c) and the withdrawal is made later than 30 days prior to the start of the school year, including at any point during the school year, NO TUITION IS REFUNDED. **Note: in all cases, the $100 application fee and the $350 deposit are non-refundable. [redacted] was well aware that no refund would be given based on her withdrawal date of August [redacted], which was just 20 days prior to the start of the school year. However, we still gave her a refund based on our 30 day policy after considerably harsh emails received from her. The refund also returned her $350 "non-refundable" deposit for the afternoon program that she had enrolled in and never paid for in the first place. [redacted] fails to mention that the reason she withdrew was because she accepted a job offer from another preschool and not on the basis of the services provided by Creative Playtime. Her failure to pay the final installment, which was due on August [redacted], was an indication that she had previous knowledge of her situation but did not communicate them with us in a timely manner. Her child was, and still is, more than welcome to attend this current school year since her spot is unfulfilled. However, it was her choice to remove her child and "pay tuition for two schools," which was not necessary. [redacted] believes that we should provide her with some sort of special treatment on the grounds that she has been here for 2 years. We are a non-profit preschool held within a church. Our refund policies are in place to ensure that we adhere to fiscal budgets. There are enrollment restrictions put in place by NYS which limit us to a certain number of children per classroom. The spot was held for [redacted] child for almost an entire year. During that time several interested parties were denied because that particular classroom was filled by [redacted] child. [redacted] last minute withdrawal now puts us in financial risk. Our policies, which are aligned with competitors in our area, are a preventive measure for situations such as this one.
Parents are required to acknowledge and sign the handbook which clearly outlines our payment schedule and refund policyOur refund policy states: 1) If there is a wait-list and the spot can be filled before the start of the school year, all tuition payments paid-to-date will be refundedIf the child is withdrawn from the program during the school year, then a pro-rated refund is made at the time the spot is re-filled2) If there is no wait list, a) and the withdrawal is made no later than days prior to the start of the school year, then 100% of the tuition paid to date will be refundedb) and the withdrawal is made no later than days prior to the start of the school year, then 50% of the tuition payments paid to date will be refundedc) and the withdrawal is made later than days prior to the start of the school year, including at any point during the school year, NO TUITION IS REFUNDED**Note: in all cases, the $application fee and the $deposit are non-refundable [redacted] was well aware that no refund would be given based on her withdrawal date of August ***, which was just days prior to the start of the school yearHowever, we still gave her a refund based on our day policy after considerably harsh emails received from herThe refund also returned her $"non-refundable" deposit for the afternoon program that she had enrolled in and never paid for in the first place [redacted] fails to mention that the reason she withdrew was because she accepted a job offer from another preschool and not on the basis of the services provided by Creative PlaytimeHer failure to pay the final installment, which was due on August ***, was an indication that she had previous knowledge of her situation but did not communicate them with us in a timely mannerHer child was, and still is, more than welcome to attend this current school year since her spot is unfulfilledHowever, it was her choice to remove her child and "pay tuition for two schools," which was not necessary [redacted] believes that we should provide her with some sort of special treatment on the grounds that she has been here for yearsWe are a non-profit preschool held within a churchOur refund policies are in place to ensure that we adhere to fiscal budgetsThere are enrollment restrictions put in place by NYS which limit us to a certain number of children per classroomThe spot was held for [redacted] child for almost an entire yearDuring that time several interested parties were denied because that particular classroom was filled by [redacted] child [redacted] last minute withdrawal now puts us in financial riskOur policies, which are aligned with competitors in our area, are a preventive measure for situations such as this one
Parents are required to acknowledge and sign the handbook which clearly outlines our payment schedule and refund policy. Our refund policy states: 1) If there is a wait-list and the spot can be filled before the start of the school year, all tuition payments paid-to-date will be refunded. If the...
child is withdrawn from the program during the school year, then a pro-rated refund is made at the time the spot is re-filled. 2) If there is no wait list, a) and the withdrawal is made no later than 60 days prior to the start of the school year, then 100% of the tuition paid to date will be refunded. b) and the withdrawal is made no later than 30 days prior to the start of the school year, then 50% of the tuition payments paid to date will be refunded. c) and the withdrawal is made later than 30 days prior to the start of the school year, including at any point during the school year, NO TUITION IS REFUNDED. **Note: in all cases, the $100 application fee and the $350 deposit are non-refundable. [redacted] was well aware that no refund would be given based on her withdrawal date of August [redacted], which was just 20 days prior to the start of the school year. However, we still gave her a refund based on our 30 day policy after considerably harsh emails received from her. The refund also returned her $350 "non-refundable" deposit for the afternoon program that she had enrolled in and never paid for in the first place. [redacted] fails to mention that the reason she withdrew was because she accepted a job offer from another preschool and not on the basis of the services provided by Creative Playtime. Her failure to pay the final installment, which was due on August [redacted], was an indication that she had previous knowledge of her situation but did not communicate them with us in a timely manner. Her child was, and still is, more than welcome to attend this current school year since her spot is unfulfilled. However, it was her choice to remove her child and "pay tuition for two schools," which was not necessary. [redacted] believes that we should provide her with some sort of special treatment on the grounds that she has been here for 2 years. We are a non-profit preschool held within a church. Our refund policies are in place to ensure that we adhere to fiscal budgets. There are enrollment restrictions put in place by NYS which limit us to a certain number of children per classroom. The spot was held for [redacted] child for almost an entire year. During that time several interested parties were denied because that particular classroom was filled by [redacted] child. [redacted] last minute withdrawal now puts us in financial risk. Our policies, which are aligned with competitors in our area, are a preventive measure for situations such as this one.