Creative Touch Designs, Inc.

Creative Touch Design ruined my wedding day. We had spent over $20,000 on my décor for my wedding in Greensboro, NC in August 2014. Then, on the date of the wedding, they spray painted leaves for the décor on the dance floors of the hotel, ruining the hotel floor. They were disorganized, completely unprofessional, and rude to the hotel staff they were supposedly cooperating with. On the date of my wedding, which was a 400+ person event, they showed up at 3 PM to set up the décor for an event that started at 6:30 PM as [redacted] had scheduled 2 earlier weddings that day. On the day of my wedding, they delayed opening the hotel doors for 2 hours because the Creative Touch Design team was very busy scrambling to get the décor ready. I waited 2 hours in my bridal suite while [redacted] and 2 OTHER PEOPLE tried to decorate 40+ tables with elaborate décor. Then my wedding planners, [redacted] stepped in and tried to salvage the day to help [redacted] and his scrambling team. When I walked down the aisle, I could not pay attention to anything. Apparently they had promised my mom an arch for the entrance of the wedding hall filled with flowers. According to guests, it almost FELL DOWN on top of the guests it was so unsteady. Then, as I observed from the stage, things on the stage looked disheveled, half the tables didn't have centerpieces because Creative Touch could not finish in time for the ceremony. [redacted] was impossible to get a hold of during the whole process and various vendors trying to coordinate with him also had issues -he never called back and never responded. I have not posted a review as I have tried to work out a deal with them but nothing panned out, so here I am.
My mother's heart was broken after she saw the pictures of our wedding stage - she only has one child and she gets depressed after she looks at the terrible, messy décor.","neg-1