CreativeHaus

CreativeHaus prides itself on excellent customer service and offering a service that is unlike any other We have helped thousands of businesses get off the ground by offering low monthly fees versus the many thousands up front Our team are responsive, courteous and act in a professional manner, always However, like all businesses, we can't avoid the customer that we can't do right by.Unfortunately Ms [redacted] fails to listen, respond to emails or any other form of communication All of our communication is logged by Zendesk, and so her claims that we don't respond are simply untrue CreativeHaus operates on a subscription model Rather than you paying costly up front fees, we charge a small monthly fee per month We built Ms [redacted] an amazing looking website here [redacted] and are awaiting her to provide us content so that we can update the 'Latin' (not French) placeholder text As Ms [redacted] stated, she is too busy to supply us with the content.Ms [redacted] asks us regularly to pause her account, usually when her monthly billing goes through, this isn't the first time Her requests are akin to calling your mobile service provider and ask them to pause billing because you don't use your phone that much each month Unfortunately this is just not our business model.We are confident that any logical minded business owner will see through the lunacy of this complaint

CreativeHaus is committed to excellent customer service and a day money back guaranteeFollowing Mr Lopez's request, a refund was promptly sent and his account canceled

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference I have attached a response to their cross complaint against me as their client [redacted]

[A default letter is provided here which indicates your acceptance of the
business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
The vendor, Creative Haus, did send us a refund check shortly after the complaint was filed with Revdex.comThanks for your assistance,
*** * *** *** *** * *** ***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you
may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. The vendor, Creative Haus, did send us a refund check shortly after the complaint was filed with Revdex.com.Thanks for your assistance,*** * *** *** *** * *** ***

CreativeHaus prides itself on excellent customer service and offering a service that is unlike any other. We have helped thousands of businesses get off the ground by
offering low monthly fees versus the many thousands up front. Our team are responsive, courteous and act in a professional manner, always. However, like all businesses, we can't avoid the customer that we can't do right byUnfortunately Ms *** fails to listen, respond to emails or any other form of communication. All of our communication is logged by Zendesk, and so her claims that we don't respond are simply untrue. CreativeHaus operates on a subscription model. Rather than you paying costly up front fees, we charge a small monthly fee per month
We built Ms *** an amazing looking website here *** and are awaiting her to provide us content so that we can update the 'Latin' (not French) placeholder text. As Ms *** stated, she is too busy to supply us with the contentMs *** asks us regularly to pause her account, usually when her monthly billing goes through, this isn't the first time. Her requests are akin to calling your mobile service provider and ask them to pause billing because you don't use your phone that much each month. Unfortunately this is just not our business modelWe are confident that any logical minded business owner will see through the lunacy of this complaint

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference I have attached a response to their cross complaint against me as their client*** ***

CreativeHaus prides itself on excellent customer service and offering a service that is unlike any other.  We have helped thousands of businesses get off the ground by offering low monthly fees versus the many thousands up front.  Our team are responsive, courteous and act in a...

professional manner, always.  However, like all businesses, we can't avoid the customer that we can't do right by.Unfortunately Ms [redacted] fails to listen, respond to emails or any other form of communication.  All of our communication is logged by Zendesk, and so her claims that we don't respond are simply untrue.  CreativeHaus operates on a subscription model.  Rather than you paying costly up front fees, we charge a small monthly fee per month.  We built Ms [redacted] an amazing looking website here [redacted] and are awaiting her to provide us content so that we can update the 'Latin' (not French) placeholder text.  As Ms [redacted] stated, she is too busy to supply us with the content.Ms [redacted] asks us regularly to pause her account, usually when her monthly billing goes through, this isn't the first time.  Her requests are akin to calling your mobile service provider and ask them to pause billing because you don't use your phone that much each month.  Unfortunately this is just not our business model.We are confident that any logical minded business owner will see through the lunacy of this complaint.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference I have attached a response to their cross complaint against me as their client.
[redacted]

CreativeHaus is committed to excellent customer service and a 30 day money back guarantee. Following Mr Lopez's request, a refund was promptly sent and his account canceled.

CreativeHaus is committed to excellent customer service and a 30 day money back guarantee. 
Following Mr Lopez's request, a refund was promptly sent and his account canceled.