05/20/16To Whom It May Concern:This letter is regarding the complaint from *** *** The homeowner Pam contacted our company regarding the damage that occurred to her property and I immediately opened a claim with my insurance company The representative from the insurance
company made many attempts to contact the homeowner to resolve the claim and there was no response My insurance company then mailed a letter to them on June 8, stating that they never responded to the attempts The homeowner decided put the claim through their homeowner’s policy She then called our office over months later and asked us to pay her insurance deductable I then contacted my insurance company again and they mailed her another letter stating that the homeowner decided to self insure I am not sure what I should have done differently This is why we have insurance We attempted to take care of the claim through our insurance company and the homeowner decided on their own to use theirs I am a fair person Please let me know what the Revdex.com would like to do Sincerely, Erin R*** AAA Cooling Specialists
05/20/16To Whom It May Concern:This letter is regarding the complaint from *** *** The homeowner Pam contacted our company regarding the damage that occurred to her property and I immediately opened a claim with my insurance company The representative from the insurance
company made many attempts to contact the homeowner to resolve the claim and there was no response My insurance company then mailed a letter to them on June 8, stating that they never responded to the attempts The homeowner decided put the claim through their homeowner’s policy She then called our office over months later and asked us to pay her insurance deductable I then contacted my insurance company again and they mailed her another letter stating that the homeowner decided to self insure I am not sure what I should have done differently This is why we have insurance We attempted to take care of the claim through our insurance company and the homeowner decided on their own to use theirs I am a fair person Please let me know what the Revdex.com would like to do Sincerely, Erin R*** AAA Cooling Specialists