Credit 911

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]

Our office contacted the client on March **, regarding his complaint. He indicated the complaint was made in error by his wife, and that he was satisfied with the company's services and wished to continue in his program

Revdex.com:At this time, I have not been contacted by Credit 911 regarding complaint ID ***.Sincerely,*** ***

Revdex.com:At this time, I have not been contacted by Credit 911 regarding complaint ID ***.Sincerely,*** ***

To the Revdex.com,
Our firm contacted the client on October **, and addressed all her concerns to her satisfaction She indicated she is happy with our services, and would like to continue with her program If you have further questions regarding this matter feel free to
contact us
Sincerely,
*** ***
*** ***
*** ***
***
***

Revdex.com:At this time, I have not been contacted by Credit 911 regarding complaint ID [redacted].Sincerely,[redacted]

Revdex.com:At this time, I have not been contacted by Credit 911 regarding complaint ID [redacted].Sincerely,
[redacted]

Revdex.com:At this time, I have not been contacted by Credit 911 regarding complaint ID [redacted].Sincerely,[redacted]

Stay away from these professional crooks (Credit 911) - they lie, cheat and steel your money.
They will not complete their part of the agreement, they set you up by making payments and than they run like scared RATS with your money and dump the credit card collectors in your lap so you pay twice. You pay Credit 911 for doing nothing - than you have to pay the collectors. So that credit card debt just doubled - STAY AWAY FROM THESE GUYS - IT's A SCAM. I am going to sue for the $11,000. you crooks stole from me.

I would NOT recommend doing business with Credit 911. I had an unfortunate experience with this company as I agreed to allow them to settle a private student loan. Huge Mistake!!! They wanted me to stop communicating with the lender and just have them communicate with Credit 911. I did this for almost two years and my balance with Credit 911 grew to just under seven thousand dollars!
The lender kept calling me and caused my credit to suffer each month I had no contact with them. When I wanted to cancel with Credit 911, the representative Michael told me they could not give me any money back because they tried to settle the debt and did "Work" on my account to resolve the debt.
However, that does not line up with their process as it states, they will not try to settle the debt until they have enough money to try and settle. There was not enough money in my account to try to settle and therefore, they should not have tried to settle with the lender.
[redacted]One must realize, they are just going to keep adding money to your account (minus their fees) until they have enough money to try and negotiate a low settlement with the lender. Unfortunately, by the time they get enough money to settle, your CREDIT will be in a worse state then what you entered!!!!!
Bottom line, I should have received at least a partial amount of money back.
I would not do business with Credit 911 ever again!

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

[redacted], PLEASE LET ME KNOW YOU RECEIVED THIS EMAIL, AND THAT YOU WERE ABLE TO OPEN THE 3 PDF ATTACHMENTS.
[redacted],
Attached
please find Credit 911's response to the complaint filed by client [redacted]
[redacted], Complaint ID # [redacted]. ...

Attached please also find documents
referenced to in the response, specifically a Discover summons and legal
correspondence from KLW Associates.
Furthermore, please be aware that I will be out of the office and
unavailable to communicate on this matter after today until Tuesday,
May [redacted].
Sincerely,
[redacted]
[redacted]
[redacted]
[redacted]

Review: Credit 911 took money from my account to consolidate three account only one was resolved now I have to appear in court and they are telling me they can't do nothing.Desired Settlement: Finished the or return sufficient funds to do so

Review: I signed onto Credit 911 with the promise that my debts would be settled. If you look on their website they advertise Debt Settlement. The problem is after 3 years of paying Credit 911, I have made several calls on a weekly basis giving them an opportunity to call back. I never got a call back or email or anything.

The person I dealt with is Michael E[redacted]. They sent my information to [redacted] # ###-###-####. They told me to give their name and number if creditors had questions. However, now I am getting letters from creditors saying I still owe them money. I have been paying and still need to pay, but I need to know what is going on with my money. I will stop payments going forward unless I hear something in the next week from them.Desired Settlement: I would like the promised outcome that my debts be settled. Or my money refunded that was not used for paying off debts.

Consumer

Response:

At this time, I have not been contacted by Credit 911 regarding complaint ID [redacted].Sincerely,[redacted]

Review: I contracted with Credit 911 in January 2013 to negotiate and settle my debts. I paid them 617.61 dollars a month for 30 months. I still have two outstanding debts one Midland Credit/Lowes $1,831.06 and Midland Credit/Sam's $7,153.57. I have call my Representative for over a year trying to get this settled. He stated that I had the funds to pay and would get back with me. Credit 911 has blocked my calls and e-mails. I can not reach tem, this is wrong. I need this settled so that I can try to rebuild my credit as promised.Desired Settlement: Settle with the creditors for the two outstanding accounts.

Review: I have been trying to contact this company for several months since they are handling a contract for me but no one ever returns my calls or responses to my emails. I had 1 phone call 3 days ago from a person that was to call back the next day and here it is 2 days later and they still haven't called back.

I had paid them off for the services I requested in december and it is 6 months later and they still haven't completed the services. they have had at least 12 months to get paperwork ready and completed.Desired Settlement: I would like the services requested to be completed ASAP so my credit score can be corrected ASAP.

Consumer

Response:

At this time, I have not been contacted by Credit 911 regarding complaint ID [redacted].Sincerely,[redacted]

Review: I have tried several times trying to contact someone about my acct. but nobody returne my calls.I was told that someone would contact my creditors to let them know that my accounts were now in debt consolidations.I have been making monthly payments and want to know if any settlements have been made.I received a notice that I am now being sued and must appear in court.Its been over a week since I notified credit 911,and nobody will call me back. this to me is a breach of contract. I will be stopping payments if I am not contacted in 24 hours.Desired Settlement: total amount I've had taken out of my acct. for the past year.

Business

Response:

To the Revdex.com,

Our firm contacted the client on October **, 2014 and addressed all her concerns to her satisfaction. She indicated she is happy with our services, and would like to continue with her program. If you have further questions regarding this matter feel free to contact us.

Sincerely,

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

Stay away from these professional crooks (Credit 911) - they lie, cheat and steel your money.

They will not complete their part of the agreement, they set you up by making payments and than they run like scared RATS with your money and dump the credit card collectors in your lap so you pay twice. You pay Credit 911 for doing nothing - than you have to pay the collectors. So that credit card debt just doubled - STAY AWAY FROM THESE GUYS - IT's A SCAM. I am going to sue for the $11,000. you crooks stole from me.

Review: I signed onto Credit 911 with the promise that by debts would be settled. If you look on their website they advertise Debt Settlement. The problem is after 3 years of paying Credit 911, I never got any confirmation in writing that my accounts were settled. I only got telephone confirmations that all my Credits were settled, I got nothing in writing. A few months later I went over my Credit Report and noticed that my accounts still had the same original balances. I called up these credit cards and they admitted that they gave a 1099c but they made very clear that the debt still existed. I called back Credit 911 and Mike insisted that it was wrong; my debt was zero. All professionals tell me that the credit was not settled. If you [redacted], "1099c" you will clearly see in many places that 1099c does not mean your debt is forgiven. In short I came to Credit 911 to help clear my debt, but my accounts are still there with full balances.Desired Settlement: I expect to have in writing from all 4 Credit Card Accounts that my debt has a zero balance.

Consumer

Response:

At this time, I have not been contacted by Credit 911 regarding complaint ID [redacted].Sincerely,[redacted]

Review: Credit 911 stated they would negotiate debt settlement on our behalf. After [redacted]. left the company, my case was not handled. I received legal papers in the mail from my creditor's lawyers. I called Credit 911 several times a day for five days before I received a call back. It was too late by that time to dispute and we were sued through the court system. I was told they could not help us with that account. My husband's wages were garnisheed. I was told Credit 911 would contact my other creditor and take care of that account. We were then receiving a summons from the other creditor and my calls again, were not returned, nor did they take care of settling the account. I called the lawyers of my creditors and had to take care of everything myself. I had $4,505 sitting in an account through [redacted], the bank Credit 911 uses. Credit 911 was to use this money to pay my other creditor. I have called for money to be returned. My calls have not been returned, nor has my money. My calls have not been returned since January. [redacted] is taking out $29.75 each month as a fee. I now have only $4355 in the savings account and having less each month. I paid Credit 911 $6900 for their representation and to settle my debt. The only thing they did was to settle one account that was less than $2000 and I did not want them to settle, I would have paid that account, but I was told I had to add it to the accounts to be settled. I paid $781.18 a month for 15 months and only one account was settled which was $655.Desired Settlement: I want the money in the savings account at [redacted] returned as well as the fees that I payed since November, 2014. I also want the $6990 returned since Credit 911 only settled one small account over the course of 15 months. I have had to deal with the lawyers and the court system myself.

Consumer

Response:

At this time, I have not been contacted by Credit 911 regarding complaint ID [redacted].Sincerely,[redacted]