This company really needs to better train employees to be respectful and professionalI received call from representative who stated her name is MsK [redacted] concerning an account submitted to them for $and some odd centsI attempted to ask this representative questions regarding this bill due to me not having received any bills from the stated provider and not having personally had any medical servicesI ask for details regarding the services such as who was this service for and she provide my child name and proceeded to be pushy, disrespectful in her tone and stated are you going to pay this debt if not..I stopped her there and ask what address was this provider sending statements to she provided this information and proceeded again to tell me are you paying this debt or not I told her that that the wrong address and she stated its what you provide and I stated that I provided the correct address in addition to a copy of my id and insurance cardsShe again was rushing me and ended up not wanting to answer any other questionsShe said her spill about this is a debt, if you choose to pay you can call back at this numberAnd hung th phone upI called back explain what happen and stated that I will pay this bill but I will not accept being talked to in the manner in which I wasI get this same person in the phoneI don't have much to say to herI gave my information for completing the payment and then asked to be transferred to a supervisor due to her lack of professionalismMrH [redacted] the supervised was brief of this interaction and he stated that it seemed that this rep needs some additional trainingI would say she needs more than trainingJust because your in a position to bully someone at least you think you don't have the right to do soEspecially in a time where any can call you in a phone and say you have a debt and get your credit informationI have a right to ask these question and verify whether this is my responsibilityI was suppose to be emailed a confirmation of payment and have yet to receive itI would encourage whoever owns this company to puts some resources in finding some professional employees not someone who seems like there under the influence of something and lacks the ability to be decent and respectfulI work in MH field and clearer this person has some issuesInvest in the best
Dear Ms [redacted] : I am in receipt of your letter dated August 22, 2016, regarding the above-referenced account I want to apologize for any inconvenience this has caused the complainant and we will not contact her regarding this account againThe complainant can, of course, continue to pay her account on the payment arrangement that she has previously made with my companySincerely, CREDIT ADJUSTMENT BOARD, INC
[redacted] ***I am in receipt of your letter dated May 1, 2015, in regards to the above-referenced matterI want toapologize to [redacted] for any inconvenience that we have caused herPlease let her know, that we willaccept her $a month payment towards her accountsI have instructed my [redacted] , to handle this account personally and to send [redacted] a payment plan letter andreturn envelope to her each month.If [redacted] needs anything else, please have her call [redacted] ***Thanks again for your help in this matter.Sincerely, [redacted]
Sadly I called to tell them to stop calling our business number. When I called to ask them to remove the number I was rudely spoken to and then the gentleman proceeded to state laws and tell me how wrong I was to ask them to remove our number. I'm sorry but our customer service line is for bank customers....not your collection calls. Rude. Worst customer service ever.
My experience with CAB is frustrating and disappointingThe bill they called about is in my daughter's name who was a minor when the service was performed and therefore my responsibility, however because my daughter turned the company will no longer discuss the matter with meBut they do call me to talk to my daughter and this one time I allowed them to have my daughter's phone number since they didn't indicate which bill this was I told them immediately that she was at work and could not speak at the time they were calling, so [redacted] asked if she could leave the message with meI took her message and believed she would have the courtesy to not call my daughter while she was at workSadly, she called her anyway and was extremely rudeMy daughter was flustered and wasn't sure even what the bill was so she felt very off guard and in trouble as well as threatenedThese types of collection tactics are simply wrong and definitely not the way to go about getting the bill paid This bill is one of many we have and are making payments on because of our financial hardships we've incurred over the last yearBecause of their ugliness they are now put at the bottom of the bill list to receive paymentsGo ahead, hurt my and her credit! You can't hurt it any more than it already isCredit Adjustment Board, IncI wouldn't give [redacted] a raise any time soon unless this is how you train your people! I wonder if she likes her job!
[A default letter is provided here which indicates your acceptance of the business's offer If you wish, you may update it before sending it.] Revdex.com: I have reviewed the offer made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to meI will wait for the business to perform this action and, if it does, will consider this complaint resolvedIf the company does not perform as promised I can get back to you at: [redacted] Regards, [redacted] ***
Re: Case Number # [redacted] To Whom It May Concern: We are in receipt of the above-referenced case regarding [redacted] I would like to apologize for any inconvenience this may have caused Ms [redacted] Our client, [redacted] [redacted] , has notified us that they are rebilling this account with Ms [redacted] 's insurance companyThis account has not been reported to any credit bureaus nor will it beWe have also cancelled and closed out this account from our inventorySincerely, " CREDIT ADJUSTMENT BOARD, INC
Dear Ms [redacted] :I am in receipt of the above referenced matterPer the complainant's request, my company has ceasedall communicationAlso, we have requested of our client today, written validation of these accounts,which we will forward to the complainant as soon as we receive them.Thank you
This company really needs to better train employees to be respectful and professionalI received call from representative who stated her name is MsK [redacted] concerning an account submitted to them for $and some odd centsI attempted to ask this representative questions regarding this bill due to me not having received any bills from the stated provider and not having personally had any medical servicesI ask for details regarding the services such as who was this service for and she provide my child name and proceeded to be pushy, disrespectful in her tone and stated are you going to pay this debt if not..I stopped her there and ask what address was this provider sending statements to she provided this information and proceeded again to tell me are you paying this debt or not I told her that that the wrong address and she stated its what you provide and I stated that I provided the correct address in addition to a copy of my id and insurance cardsShe again was rushing me and ended up not wanting to answer any other questionsShe said her spill about this is a debt, if you choose to pay you can call back at this numberAnd hung th phone upI called back explain what happen and stated that I will pay this bill but I will not accept being talked to in the manner in which I wasI get this same person in the phoneI don't have much to say to herI gave my information for completing the payment and then asked to be transferred to a supervisor due to her lack of professionalismMrH [redacted] the supervised was brief of this interaction and he stated that it seemed that this rep needs some additional trainingI would say she needs more than trainingJust because your in a position to bully someone at least you think you don't have the right to do soEspecially in a time where any can call you in a phone and say you have a debt and get your credit informationI have a right to ask these question and verify whether this is my responsibilityI was suppose to be emailed a confirmation of payment and have yet to receive itI would encourage whoever owns this company to puts some resources in finding some professional employees not someone who seems like there under the influence of something and lacks the ability to be decent and respectfulI work in MH field and clearer this person has some issuesInvest in the best
Dear Ms [redacted] : I am in receipt of your letter dated August 22, 2016, regarding the above-referenced account I want to apologize for any inconvenience this has caused the complainant and we will not contact her regarding this account againThe complainant can, of course, continue to pay her account on the payment arrangement that she has previously made with my companySincerely, CREDIT ADJUSTMENT BOARD, INC
[redacted] ***I am in receipt of your letter dated May 1, 2015, in regards to the above-referenced matterI want toapologize to [redacted] for any inconvenience that we have caused herPlease let her know, that we willaccept her $a month payment towards her accountsI have instructed my [redacted] , to handle this account personally and to send [redacted] a payment plan letter andreturn envelope to her each month.If [redacted] needs anything else, please have her call [redacted] ***Thanks again for your help in this matter.Sincerely, [redacted]
Sadly I called to tell them to stop calling our business number. When I called to ask them to remove the number I was rudely spoken to and then the gentleman proceeded to state laws and tell me how wrong I was to ask them to remove our number. I'm sorry but our customer service line is for bank customers....not your collection calls. Rude. Worst customer service ever.
My experience with CAB is frustrating and disappointingThe bill they called about is in my daughter's name who was a minor when the service was performed and therefore my responsibility, however because my daughter turned the company will no longer discuss the matter with meBut they do call me to talk to my daughter and this one time I allowed them to have my daughter's phone number since they didn't indicate which bill this was I told them immediately that she was at work and could not speak at the time they were calling, so [redacted] asked if she could leave the message with meI took her message and believed she would have the courtesy to not call my daughter while she was at workSadly, she called her anyway and was extremely rudeMy daughter was flustered and wasn't sure even what the bill was so she felt very off guard and in trouble as well as threatenedThese types of collection tactics are simply wrong and definitely not the way to go about getting the bill paid This bill is one of many we have and are making payments on because of our financial hardships we've incurred over the last yearBecause of their ugliness they are now put at the bottom of the bill list to receive paymentsGo ahead, hurt my and her credit! You can't hurt it any more than it already isCredit Adjustment Board, IncI wouldn't give [redacted] a raise any time soon unless this is how you train your people! I wonder if she likes her job!
[A default letter is provided here which indicates your acceptance of the business's offer If you wish, you may update it before sending it.] Revdex.com: I have reviewed the offer made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to meI will wait for the business to perform this action and, if it does, will consider this complaint resolvedIf the company does not perform as promised I can get back to you at: [redacted] Regards, [redacted] ***
Re: Case Number # [redacted] To Whom It May Concern: We are in receipt of the above-referenced case regarding [redacted] I would like to apologize for any inconvenience this may have caused Ms [redacted] Our client, [redacted] [redacted] , has notified us that they are rebilling this account with Ms [redacted] 's insurance companyThis account has not been reported to any credit bureaus nor will it beWe have also cancelled and closed out this account from our inventorySincerely, " CREDIT ADJUSTMENT BOARD, INC
Dear Ms [redacted] :I am in receipt of the above referenced matterPer the complainant's request, my company has ceasedall communicationAlso, we have requested of our client today, written validation of these accounts,which we will forward to the complainant as soon as we receive them.Thank you