T0: *** [redacted] FROM: [redacted] DATE: February 3, SUBJECT: Revdex.com Complaint # [redacted] vs Credit Central [redacted] This letter is to inform you that I had our district supervisor over the Credit Central [redacted] SC location, [redacted] , investigate this complaint in the complaint received, [redacted] has made some allegations that we would like to addressFirst, [redacted] has been a customer of Credit Central since July 25, [redacted] currently has an open account with the office and his account number is [redacted] and this account is currently due from January 16, The last payment made on [redacted] account was a check through the mail and it was received on January 17, In [redacted] complaint, [redacted] states “the company constantly calls my office and last week actually showed up at my employer” After investigating the complaint, it is apparent that the staff in the office has called [redacted] place of employment and visited [redacted] at his place of employment on January 16, Prior to this visit, [redacted] had made a number of promises to visit the office over the phone and did not show up to honor his agreementOnce a visit was made to [redacted] place of employment, he then notified the office that he was filing for bankruptcyDuring the time that the office made contact with him over the phone, not once did he let them know about his intentions for filing bankruptcy ** [redacted] , spoke with the Manager, [redacted] ***, and confirmed that they had not received a Cease & Desist letter from [redacted] ***At no time has [redacted] requested that they do not contact him on his job nor was the office made aware of [redacted] intentions of filing bankruptcyThe employees were simply following proper collection policies and procedures as outlined by our Company, State, and Federal Laws At this point, all communication with [redacted] has been stoppedIn accordance with Bankruptcy laws, we will allow the allotted time for [redacted] to provide us with a case numberIn the interim, we ask that he provide the branch with his Attorney’s name and telephone number for follow upIn addition, should the branch not receive the information to verify the bankruptcy filing in the allotted time-days from receipt of this lettwill have no choice but to continue further collection activity on any past due monies owed in accordance with the Contract signed by [redacted] *** If you need any other information from me, please feel free to contact me at the number listed above
T0: *** [redacted] FROM: [redacted] DATE: February 3, SUBJECT: Revdex.com Complaint # [redacted] vs Credit Central [redacted] This letter is to inform you that I had our district supervisor over the Credit Central [redacted] SC location, [redacted] , investigate this complaint in the complaint received, [redacted] has made some allegations that we would like to addressFirst, [redacted] has been a customer of Credit Central since July 25, [redacted] currently has an open account with the office and his account number is [redacted] and this account is currently due from January 16, The last payment made on [redacted] account was a check through the mail and it was received on January 17, In [redacted] complaint, [redacted] states “the company constantly calls my office and last week actually showed up at my employer” After investigating the complaint, it is apparent that the staff in the office has called [redacted] place of employment and visited [redacted] at his place of employment on January 16, Prior to this visit, [redacted] had made a number of promises to visit the office over the phone and did not show up to honor his agreementOnce a visit was made to [redacted] place of employment, he then notified the office that he was filing for bankruptcyDuring the time that the office made contact with him over the phone, not once did he let them know about his intentions for filing bankruptcy ** [redacted] , spoke with the Manager, [redacted] ***, and confirmed that they had not received a Cease & Desist letter from [redacted] ***At no time has [redacted] requested that they do not contact him on his job nor was the office made aware of [redacted] intentions of filing bankruptcyThe employees were simply following proper collection policies and procedures as outlined by our Company, State, and Federal Laws At this point, all communication with [redacted] has been stoppedIn accordance with Bankruptcy laws, we will allow the allotted time for [redacted] to provide us with a case numberIn the interim, we ask that he provide the branch with his Attorney’s name and telephone number for follow upIn addition, should the branch not receive the information to verify the bankruptcy filing in the allotted time-days from receipt of this lettwill have no choice but to continue further collection activity on any past due monies owed in accordance with the Contract signed by [redacted] *** If you need any other information from me, please feel free to contact me at the number listed above