Thank you for alerting us to this complaint. Our response to the customer bears sensitive personal information. For the sake of the customer's privacy, we have opted not to list their private information on this public forum. Because the Revdex.com is not a government regulatory body, please be advised...
that as of March 9, 2018 we have issued a response by mail directly to the customer with the address we have listed on file. Please advise the customer to allow 5-7 business days for standard mail arrival. Should you have any additional questions or require clarification, please do not hesitate to call me toll free at 855-323-1869 ext 2442 or you may call my direct line at 213-833-2442.Denise L[redacted] Customer Care Manager Credit Corp Solutions, Inc. (Also licensed in certain jurisdictions as Tasman Credit Corp and Tasman Credit) 180 West Election Road, Suite 200 Draper, UT 84020
Thank you for alerting us to this complaint. Our response to the customer bears sensitive personal information. For the sake of the customer's privacy, we have opted not to list their private information on this public forum. Because the Revdex.com is not a government regulatory body and because we have...
not received Letter of Authority (LOA) documentation to release to the Revdex.com our official response to the customer, please be advised that as of August 31st 2017 we have issued a response by mail directly to the customer with the address we have listed on file. Please advise the customer to allow 5-7 business days for standard mail arrival.In the event you are able to obtain LOA documentation from the customer, we would be happy to provide you with a copy of our official response. Should you have any additional questions or require clarification, please do not hesitate to call me toll free at 855-323-1869 ext 2635 or you may call my direct line at 213-833-2635.Richard M[redacted] Customer Care Manager Credit Corp Solutions, Inc.(Also licensed in certain jurisdictions as Tasman Credit Corp and Tasman Credit) 180 West Election Road, Suite 200 Draper, UT 84020
We have sent a letter via mail directly to the customer. We will not be attaching the letter because it contains confidential information. Please advise the customer that he should receive the letter via mail within 5 to 7 business days. The content of the letter is as follows:Thank you for reaching...
out to us via the Revdex.com (Revdex.com) in relation to the concerns that you hold regarding the recent communication by Credit Corp Solutions, Inc. (CCS) I’d like to preface our response by stating that it is our sincere preference to positively engage with complainants to resolve their disputes in a fair and practical way. The debt collection activities of CCS are regulated by the Fair Debt Collection Practices Act (FDCPA) guidelines issued by the Federal Trade Commission (FTC). CCS treats all allegations of misconduct with the utmost importance and we have reviewed our records in order to determine whether your case was handled appropriately.In your complaint, you have raised concerns in relation to a refusal to lower your monthly draft from $50 monthly down to $10 monthly. Please note that on March 16th 2016 at 10:56 AM CST, you spoke with one of our representatives. During this conversation, you consented via IVR to a payment of $10 for March 27th and $20 for April 10th to be processed. The agreement was mutual for a follow-up call after April 15th to reassess your hardship. You did not express any concerns in relation to this new arrangement, nor did our representative refuse to lower your monthly payment as alleged. As a result of your complaint with the Revdex.com, we have cancelled this new arrangement to await your response.With respect to the outstanding account, CCS offers a range of flexible repayment options that can be customized in order to suit our customers’ circumstances. We would welcome the opportunity to discuss your circumstances again over the phone. Should you not be in the position to pay the debt in full, we ask that you contact us to discuss your capacity to repay the debt and the options that may be available.Alternatively, please find attached a direct debit form which allows you to nominate your preferred payment amount. Once completed and returned, we can set that up in our system and your payments will automatically come out of your nominated bank account.This communication is from a debt collector. This is an attempt to collect a debt and any information obtained will be used for that purpose. Should you have any additional questions or require clarification from us, please do not hesitate to contact our Customer Care Team at 855-323-1869 ext 2635 or via email at: rm[redacted]@creditcorpsolutionsinc.com.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]
It appears the customer did not fully understand our response to the Revdex.com. The customer's requested items are being provided to him via mail to the address we have listed on file. Please allow 5-7 business days for standard mail arrival. For the sake of the customer's privacy, we have opted not to list his private information on this public forum.Should you have any additional questions or require clarification, please do not hesitate to call me toll free at 855-323-1869 ext 2635 or you may call my direct line at 213-833-2635.
Please be advised that because we are a financial institution, our responses to customers bear sensitive personal information. As such, for the sake of the customer's privacy we are currently unable to release to the Revdex.com our official responses to customers without valid Letter of Authority (LOA) documentation. I am attaching an LOA document to provide to the complainant. In the event you are able to obtain signed LOA documentation from the customer, we would be happy to provide you with a copy of our official response. Otherwise, please advise the customer to allow 5-7 business days from the initial response date for standard mail arrival.
Thank you for alerting us to this complaint. Our response to the customer bears sensitive personal information. For the sake of the customer's privacy, we have opted not to list their private information on this public forum. Because the Revdex.com is not a government regulatory body, please be advised...
that as of March 9, 2018 we have issued a response by mail directly to the customer with the address we have listed on file. Please advise the customer to allow 5-7 business days for standard mail arrival. Should you have any additional questions or require clarification, please do not hesitate to call me toll free at 855-323-1869 ext 2442 or you may call my direct line at 213-833-2442.Denise L[redacted] Customer Care Manager Credit Corp Solutions, Inc. (Also licensed in certain jurisdictions as Tasman Credit Corp and Tasman Credit) 180 West Election Road, Suite 200 Draper, UT 84020
Thank you for alerting us to this complaint. Our response to the customer bears sensitive personal information. For the sake of the customer's privacy, we have opted not to list their private information on this public forum. Because the Revdex.com is not a government regulatory body and because we have...
not received Letter of Authority (LOA) documentation to release to the Revdex.com our official response to the customer, please be advised that as of August 31st 2017 we have issued a response by mail directly to the customer with the address we have listed on file. Please advise the customer to allow 5-7 business days for standard mail arrival.In the event you are able to obtain LOA documentation from the customer, we would be happy to provide you with a copy of our official response. Should you have any additional questions or require clarification, please do not hesitate to call me toll free at 855-323-1869 ext 2635 or you may call my direct line at 213-833-2635.Richard M[redacted] Customer Care Manager Credit Corp Solutions, Inc.(Also licensed in certain jurisdictions as Tasman Credit Corp and Tasman Credit) 180 West Election Road, Suite 200 Draper, UT 84020
We have sent a letter via mail directly to the customer. We will not be attaching the letter because it contains confidential information. Please advise the customer that he should receive the letter via mail within 5 to 7 business days. The content of the letter is as follows:Thank you for reaching...
out to us via the Revdex.com (Revdex.com) in relation to the concerns that you hold regarding the recent communication by Credit Corp Solutions, Inc. (CCS) I’d like to preface our response by stating that it is our sincere preference to positively engage with complainants to resolve their disputes in a fair and practical way. The debt collection activities of CCS are regulated by the Fair Debt Collection Practices Act (FDCPA) guidelines issued by the Federal Trade Commission (FTC). CCS treats all allegations of misconduct with the utmost importance and we have reviewed our records in order to determine whether your case was handled appropriately.In your complaint, you have raised concerns in relation to a refusal to lower your monthly draft from $50 monthly down to $10 monthly. Please note that on March 16th 2016 at 10:56 AM CST, you spoke with one of our representatives. During this conversation, you consented via IVR to a payment of $10 for March 27th and $20 for April 10th to be processed. The agreement was mutual for a follow-up call after April 15th to reassess your hardship. You did not express any concerns in relation to this new arrangement, nor did our representative refuse to lower your monthly payment as alleged. As a result of your complaint with the Revdex.com, we have cancelled this new arrangement to await your response.With respect to the outstanding account, CCS offers a range of flexible repayment options that can be customized in order to suit our customers’ circumstances. We would welcome the opportunity to discuss your circumstances again over the phone. Should you not be in the position to pay the debt in full, we ask that you contact us to discuss your capacity to repay the debt and the options that may be available.Alternatively, please find attached a direct debit form which allows you to nominate your preferred payment amount. Once completed and returned, we can set that up in our system and your payments will automatically come out of your nominated bank account.This communication is from a debt collector. This is an attempt to collect a debt and any information obtained will be used for that purpose. Should you have any additional questions or require clarification from us, please do not hesitate to contact our Customer Care Team at 855-323-1869 ext 2635 or via email at: rm[redacted]@creditcorpsolutionsinc.com.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]
It appears the customer did not fully understand our response to the Revdex.com. The customer's requested items are being provided to him via mail to the address we have listed on file. Please allow 5-7 business days for standard mail arrival. For the sake of the customer's privacy, we have opted not to list his private information on this public forum.Should you have any additional questions or require clarification, please do not hesitate to call me toll free at 855-323-1869 ext 2635 or you may call my direct line at 213-833-2635.
Please be advised that because we are a financial institution, our responses to customers bear sensitive personal information. As such, for the sake of the customer's privacy we are currently unable to release to the Revdex.com our official responses to customers without valid Letter of Authority (LOA) documentation. I am attaching an LOA document to provide to the complainant. In the event you are able to obtain signed LOA documentation from the customer, we would be happy to provide you with a copy of our official response. Otherwise, please advise the customer to allow 5-7 business days from the initial response date for standard mail arrival.