Credit Management Assistance Corporation

Review: On 8/** after constant annoying robohead calls to my home office indicating that the government has lowered credit card rates and it was mandatory for CC companies to review I spoke first with [redacted] who positioned herself as working with MasterCard. She stated that she could get me 0% financing on my CC debt and that the processing fee would be at the 0% interest so there was no risk. I signed a form guaranteeing $6K in savings within 60 business days otherwise the cost would be refunded. They were very elusive as to saving money within 60 days vs. any unlimited time. I signed thinking if they didn't accomplish it I would get the initial price of $3500 back and since it was at 0% interest it was just my time being eatin up - they never sent me a copy of the agreement I signed. They sent me then to [redacted], in FL who called my CC company and got my interest rate lowered from 13% to 9.99% when I argued that wasn't $6K in savings made him prove it wasn't he said they would still be working to find more savings. They then said I had to pay the $3500 on my CC at the 9.99% when I refused they got me a GM card at with $3K limit and only charged me $2900 for their expense because with the cash advance fee that all they could charge on the account. So instead of saving me $6000 they added another $3k in debt. Even though they said they were working on things I got one call after the initial call. I still got annoying robohead calls even after telling them I am already working with and having the Customer Service person hang up. [redacted] calls finally stopped.

Today, 11/** I followed up with them expecting to get my refund given I had given them more than 60 business days to save me $6K. [redacted] asked to again talk to my CC company. He did and the rep told them we were on the best rate at 9.99% until February. He said when it's up in February he would then work on something else. I said what happened to the promise of saving me $6k within 60 business days. He said they have more the 60 business days to show the $6k and they haven't stopped working with me.Desired Settlement: Refund the full charge for their services including the cash advance fee. Make sure I remain on their do not call list idefinately. I would love to charge back for all the time they wasted having me be on the line on hold and on line with the CC. I am paid $50/hr at my job and was distracted by having to deal with them instead.

Consumer

Response:

At this time, I have not been contacted by Credit Management Assistance Corporation regarding complaint ID [redacted].

Sincerely,