Credit Protection Depot, Inc.

Little pricy, but the location is greatThe biggest complaint are the hallways and parking garage appearanceThey are filthy, stained and embarrassing for the tenants and their guestsThey powerwashed the complex at the end of 2016, but it looked absolutely the sameOffice staff are not that friendly, but the maintenance staff are timely and top notchWe do feel safe living here and enjoy the the walkway to the lake

I was notified for the first time days after rent was due that my payment did not go through and then expected to pay rent + days of late charges
Paid rent of $by check #to Jenny Aug3rdI was called and notified the first time Aug11th that the check did not go through for rent and was returned with a time stamp of Aug3rdI asked why it's taken so long to notify me and I never got a straight answerI had been watching my account and thought it was just taking a while to processI checked the history and it has taken up to at least three days for it to show in my account beforeThey said there is nothing the could do about the late charges even though this is their first time notifying meI called Justin Haverland with SunRidge ManagementHe is the one who manages Trails of White Rock to apologize for the inconvenience and would pay the rent immediately after work with a money order as it states in my contractI also asked why it took so long to be notified a

I applied to live at this property and paid deposit and when I was denied they kept my deposit citing language in forms I never signed
When I applied for this property I was rushed through the process over the phone because 'someone is looking at that apartment right now you need to hurry or you *** lose it' I paid the application fee and administration fee plus a $deposit I was declined based on a charge on my credit report and they kept my $deposit because I 'falsified my application' I did no such thing and I never signed a single document that said this was their policy

Credit protection depot is listed on my credit report. These people have harassed me for a year and wouldn't send any documents about the matter. They called my house leaving threatening emails, spoke to my wife in a hateful manor then hung up. I got our [redacted] attorney general involved he said they needed to cease. There was a court order for them to cease and not collect from consumers because they are fraud. I asked them over and over to send me paperwork showing why I owe 884.00. Attorney general said they were to send me something within 30 days. They never sent me anything just kept harassing me. I asked to speak to a supervisor they hung up. Then I would call back it would be a fast busy. I had sheriff office call the next day they answered and when the sheriff stated who he was they hung up and it went back to a fast busy. I just want the 884.00 off of my credit report.Desired SettlementI just want it off my credit. I closed the bank account they kept trying to take money from and I will chalk the fees up and not worry about them in just want it off my credit report. I am retired from Army and worked hard for everything I have and I don't want this on my credit.

CPD is calling me everyday at work and on my cell to collect a debt that is not valid.CPD has been calling me at work and on my cell numerous times a day for several weeks. I have no information on the amount they state I owe from [redacted]. I have not been mailed, faxed or emailed any information to review the amount they state I owe. I have been advised this type of loan is not legal in ** and requested several times for CPD to stop all communications with me. They continue to call my work and cell phone after being asked to stop and can not provide documentation of a loan to me as requested. The representative advised me today the collection activity would continue until I paid the amount in full after I ask them to stop contacting me. Desired SettlementPlease mark account paid in full and stop contacting me immediately. Thank you!

This company is listed on my credit report. I have never received their product or services. This company is listed on my credit report. I have never heard if this company before or received services. Acct number listed is [redacted]. Desired SettlementPlease remove from my credit report or show proof of debt.

Company withdrew excessive amount from account in Oct 2013 after failing to debit account as agreed for Sept 2013.In June 2013 I agreed to payment agreement to closeout account of 3 ach debits of $257.98, beginning July 1, 2013 to Sept 1, 2013. The debits were timely processed by CPD for July 1 and Aug 1, 2013. However, on Sept 1, the debit was processed. I received an email stating that I owed them money and needed to do a [redacted] submissions. I contacted the company on Sept 10 - it took 4 calls to get connected. The calls were static filled and drops. Company rep took my information and I mentioned the payout agreement and according to my bank statement, CPD did not process the debit to close out my loan. I was put on hold...I was informed that I needed to make a $58 payment. I accepted the payment and stated it could be withdrawn from my account of record. The call was discounted at some point while placed on hold. My pc went down on Sept 13th , therefore did ot have any means of knowing if any further emails were sent to me from the CPD. On Oct 1, while checking bank account on-line, I discovered that CPD had made 3 debits, $400, $495 and $25 (920) from my checking account. I called the company an d was told that I had to wait til the money cleared before any further action could be taken. I called the company back on Oct 4, and spoke with [redacted] - stated that I would have to call back and speak with the Manager. Oct 8 I called and spoke with [redacted] - no last name. He told me that I was not entitled to any part of my money back. I asked him why didnt the company processed the agreed amount of $257.98 for Sept 1? He didnt know - I stated that was the reason he gave (non-payment of the Sept debit) for processing the 3 debits in October. I stated that the agreement was processed in July and August automatically without any problems. [redacted] stated that there was no one above him that I could talk with. I have gone to CPD website and submitted 3 request for them to review my complaint. I am requesting that the final payment of $257.98 be processed and a refund $662 sent to me. Any assistance you can provide will be greatly appreciated.Desired SettlementI would like the final payment deducted from the monies CPD withdrew from my account and a refund of $662 be forwarded back to me.

Payday Loans illegal in **. Notified company via certified mail and email. Also sent cease and desist letter. Currently calling 8-10 times daily.Over the past three, I received a loans from [redacted] and ++++++++++ totaling more than $8600. I paid these loan and as a customer in good standing. They were set up to take bi-weekly payments from my checking account. They took more than $4300 in interest fees over that time period. I then researched and found out that payday loans are illegal in the state of [redacted], I spoke to a person at my State Attorney's General Office. Upon her advice, I sent them letter stating the illegality of their business in ** and I shut down my bank account. They began calling me stating that I owe the balance of $284.83 on a recent $800 loan. I sent them a letter on 8/26/2013 asking they provide proof they are allowed to lend in the state of [redacted] in the form of a license number. I also asked them to cease all telephone contact and to contact me by email only. I informed them I would be willing to pay them a total of $284.83 (the original loan amount minus the $65.17 payment they already deducted from my bank account). Since September 12, 2013 until including yesterday, I receive 8-10 calls a day from these people. I think it is completely ridiculous and would like to think it is illegal to charge the amount they are charging in fees and interest. I was an honest customer who was taken form more than $4300- they should use the interest fees previously paid on other loans that I paid off and consider this matter closed. As a matter of fact they should reimburse me the money they stole from me. Desired SettlementI was an honest customer who was taken form more than $4300- they should use the interest fees previously paid on other loans that I paid off and consider this matter closed. As a matter of fact they should reimburse me the money they stole from me. And they need to stop calling me!

I had taken an initial loan from [redacted] in the amt of 130.00, attempted to pay loan but denied and debited acct on several occa.an initial loan of 130 was taken out from [redacted]. when loan became due in 90 days, I attempted to pay off balance thru [redacted] as directed by Credit Protection Depot. After several attempts to pay the loan, I was informed that I was in default and they were going to debit my bank acct. for entire balance plus late fees. since contacting Credit Protection Depot and talking in length with a representative, this company has debited my NOW closed acct approx. 7 times which totals 600+ so far. I continue to receive harassing phone calls at home and my place of employment. I made every attempt to pay off the loan on numerous occassions, but each time Credit Protection Depot gave me a run-a-round and claimed payment could not be processed. I am currently showing as defaulted on loan on my credit report also.Desired SettlementI am seeking any monetary settlement I can obtain. The reason I am seeking this is because of the monies which were debited out of my account, the fees I have had to pay to my financial institution for overdraft fees and because they closed my acct.

Collection Company not registered in the State of [redacted], collecting debt for another company, customer does not have a contract with this companyThis company claims that they are collecting money owed to [redacted]. I have never heard of this Credit Protection Co. before neither I signed a contract with them. CPD email me a few times requesting payment to [redacted] and requesting payment to be wired to them (CPD) they have not provide validation and proof that they own that debt either, also all communication has been made via email not US Mail. Calling several times a day to my workplace. Company is not registered to do business in the State of [redacted] Desired SettlementCompany to Cease and Desist contacting me to collect a debt they do not own or that they have not proved they own. Company to provide proof they own a legal debt and that they are a registered company in my State otherwise company to cease and desist in collecting this debt.