CreditCards.com

Re: Revdex.com Complaint [redacted] – [redacted] CreditCards.com is a leading credit card comparison and information website that allows consumers to search, compare and apply for a selection of credit card offers onlineCardMatch is a helpful tool on our website that matches consumers with offers from participating partnersCardMatch matches participant credit profiles with card partner’s products to narrow the search for a credit card for which the consumer would be more likely to qualify forCreditCards.com takes Revdex.com (Revdex.com) complaints seriously and appreciates the opportunity to address Mr [redacted] ’s concerns We are pleased to note that Mr [redacted] ’s complaint regarding an incorrect hard credit inquiry appearing on his credit report has been resolved as his report was corrected by TransUnion to properly indicate a soft inquiryOf note, the incorrect listing was the result of a TransUnion technical issue and was not the result of any error by CreditCards.comWe have included with this response a copy of a letter dated August 4, that TransUnion sent to Mr [redacted] acknowledging their processing error and confirming the correction We hope this addresses any concerns you might havePlease let us know if you have any questionsSincerely, [redacted] Vice President, Issuer & Affiliate Relations - Credit Cards

Please see the below response to Compliant [redacted] Re: Revdex.com Complaint [redacted] – [redacted] CreditCards.com is a leading credit card comparison and information website that allows consumers to search, compare and apply for a selection of credit card offers onlineCardMatch is a helpful tool on our website that matches consumers with offers from participating partnersCardMatch matches participant credit profiles with card partner’s products to narrow the search for a credit card for which the consumer would be more likely to qualify forCreditCards.com takes Revdex.com (Revdex.com) complaints seriously and appreciates the opportunity to address Ms***’s concernsWe are pleased to note that Ms [redacted] ’s complaint regarding an incorrect hard credit inquiry appearing on her credit report has been resolved as her report was corrected by TransUnion to properly indicate a soft inquiryOf note, the incorrect listing was the result of a TransUnion technical issue and was not the result of any error by CreditCards.comWe have included with this response a copy of a letter dated August 4, that TransUnion sent to Ms [redacted] acknowledging their processing error and confirming the correctionWe hope this addresses any concerns you might havePlease let us know if you have any questions.Thanks, [redacted]

Dear [redacted] , [redacted] does not make commercial solicitation phone calls to consumers or telemarketing phone calls of any kind requesting information about their identity, financial information, or other personal information Any call that you might receive claiming to be from [redacted] or our parent company, [redacted] *** is an unauthorized third party call For more information regarding identity theft and to learn how to report a phone scam to the Federal Trade Commission, you can go to: [redacted] Please let us know if you have any further questions.Best, [redacted] *

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meAs Ms*** stated, the issue was due to a glitch in Transunions system and not due to CreditCards.comI received a letter of explanation from Transunion acknowledging their mistake and the corrections madeAlthough the mistake was not CreditCard.com's mistake, I appreciate them taking the time to respond to my complaint
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

Re: Revdex.com Complaint [redacted] – [redacted]   CreditCards.com is a leading credit card comparison and information website that allows consumers to search, compare and apply for a selection of credit card offers online. CardMatch is a helpful tool on our website that matches consumers with offers...

from participating partners. CardMatch matches participant credit profiles with card partner’s products to narrow the search for a credit card for which the consumer would be more likely to qualify for. CreditCards.com takes Revdex.com (Revdex.com) complaints seriously and appreciates the opportunity to address Mr. [redacted]’s concerns.   We are pleased to note that Mr. [redacted]’s complaint regarding an incorrect hard credit inquiry appearing on his credit report has been resolved as his report was corrected by TransUnion to properly indicate a soft inquiry. Of note, the incorrect listing was the result of a TransUnion technical issue and was not the result of any error by CreditCards.com. We have included with this response a copy of a letter dated August 4, 2016 that TransUnion sent to Mr. [redacted] acknowledging their processing error and confirming the correction.   We hope this addresses any concerns you might have. Please let us know if you have any questions. Sincerely,[redacted]Vice President, Issuer & Affiliate Relations - Credit Cards

Please see the below response to Compliant [redacted].  Re: Revdex.com Complaint [redacted] – [redacted] CreditCards.com is a leading credit card comparison and information website that allows consumers to search, compare and apply for a selection of credit card offers online. CardMatch is a...

helpful tool on our website that matches consumers with offers from participating partners. CardMatch matches participant credit profiles with card partner’s products to narrow the search for a credit card for which the consumer would be more likely to qualify for. CreditCards.com takes Revdex.com (Revdex.com) complaints seriously and appreciates the opportunity to address Ms. [redacted]’s concerns. We are pleased to note that Ms. [redacted]’s complaint regarding an incorrect hard credit inquiry appearing on her credit report has been resolved as her report was corrected by TransUnion to properly indicate a soft inquiry. Of note, the incorrect listing was the result of a TransUnion technical issue and was not the result of any error by CreditCards.com. We have included with this response a copy of a letter dated August 4, 2016 that TransUnion sent to Ms. [redacted] acknowledging their processing error and confirming the correction. We hope this addresses any concerns you might have. Please let us know if you have any questions.Thanks,[redacted]

Dear [redacted],[redacted] does not make commercial solicitation phone calls to consumers or telemarketing phone calls of any kind requesting information about their identity, financial information, or other personal information.  Any call that you might receive claiming to be from...

[redacted] or our parent company, [redacted] is an unauthorized third party call.   For more information regarding identity theft and to learn how to report a phone scam to the Federal Trade Commission, you can go to: [redacted] Please let us know if you have any further questions.Best,[redacted]
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