Initial Business Response /* (1000, 5, 2015/05/15) */
Contact Name and Title: *** ***
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@creditorsprotection.com
As explained to Ms*** when she phoned 5/15, we will happily provide a receipt once we receive a self-addressed stamped
envelope, which can be sent at the same time as paymentIf confirmation is needed by a lender, providing we receive proper authorization to do so, we will confirm to said third party that the balance has been paid in full as well
Initial Business Response /* (1000, 5, 2015/06/23) */
Contact Name and Title: [redacted]/Gen Mgr
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@creditorsprotection.com
This appears to be a complaint directed at Orthopedic Associates of Northern Illinois, and not our company. As the...
consumer explained, [redacted] did indeed close, and as part of a legal agreement, their accounts receivable were transferred to another entity, who has placed the outstanding balances in collection at our agency.
The consumer phoned our office and requested an itemized statement of these charges, which was mailed out on 6/22. The account is now on hold so that the consumer may review this itemized statement and we encourage them to contact us with any questions they might have.
Initial Consumer Rebuttal /* (3000, 7, 2015/06/23) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I guess I agree that maybe they were turned over to this ENTITY, but did it take a year and a half to let me know I had a bill... Had this been turned into my insurance it would have been paid immediately and had I know there was a bill for 870.00 I would have paid that immediately as well. this was handled in the poorest fashion possibly. My insurance paid so well, I thought I had no more bills and then to get one from a COLLECTION AGENCY, is more than I can handle. Everytime I call, no one knows anything, or its not there responsibility, well then who's is it?
Like I said, I never got the results from my test either..... Its all a money game and I don't feel I should pay this at all.
Final Business Response /* (4000, 9, 2015/06/24) */
Contact Name and Title: [redacted]/Gen Mgr
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@creditorsprotection.com
The itemized statement mailed to this consumer on 6/22 does inform them of what was billed to insurance, what portion of that was paid, and what was written off as a PPO adjustment. Consumer mentioned services received 12/2013, but these charges are for different dates of service/procedures, which will also be evident once the itemized statement is reviewed.
This account has not been reported to the credit bureau, as we give consumers time to review itemized statements for accuracy before doing so.
Final Consumer Response /* (4200, 11, 2015/06/25) */
(The consumer indicated he/she DID NOT accept the response from the business.)
No I do not accept any of it.... it was still handled in the poorest of degree there ever was and I am glad the doctor is retired. I never was billed except once and you know what, screw it. I am sending the 870.80 because what is the use. The dr. isn't there and I will send the money to the ENTITY. YOu all get your cut, make sure the dr. gets his pocket change and you all can go to [redacted]. The check is in the mail.
Initial Business Response /* (1000, 5, 2015/05/15) */
Contact Name and Title: *** ***
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@creditorsprotection.com
As explained to Ms*** when she phoned 5/15, we will happily provide a receipt once we receive a self-addressed stamped
envelope, which can be sent at the same time as paymentIf confirmation is needed by a lender, providing we receive proper authorization to do so, we will confirm to said third party that the balance has been paid in full as well
Initial Business Response /* (1000, 5, 2015/06/23) */
Contact Name and Title: [redacted]/Gen Mgr
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@creditorsprotection.com
This appears to be a complaint directed at Orthopedic Associates of Northern Illinois, and not our company. As the...
consumer explained, [redacted] did indeed close, and as part of a legal agreement, their accounts receivable were transferred to another entity, who has placed the outstanding balances in collection at our agency.
The consumer phoned our office and requested an itemized statement of these charges, which was mailed out on 6/22. The account is now on hold so that the consumer may review this itemized statement and we encourage them to contact us with any questions they might have.
Initial Consumer Rebuttal /* (3000, 7, 2015/06/23) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I guess I agree that maybe they were turned over to this ENTITY, but did it take a year and a half to let me know I had a bill... Had this been turned into my insurance it would have been paid immediately and had I know there was a bill for 870.00 I would have paid that immediately as well. this was handled in the poorest fashion possibly. My insurance paid so well, I thought I had no more bills and then to get one from a COLLECTION AGENCY, is more than I can handle. Everytime I call, no one knows anything, or its not there responsibility, well then who's is it?
Like I said, I never got the results from my test either..... Its all a money game and I don't feel I should pay this at all.
Final Business Response /* (4000, 9, 2015/06/24) */
Contact Name and Title: [redacted]/Gen Mgr
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@creditorsprotection.com
The itemized statement mailed to this consumer on 6/22 does inform them of what was billed to insurance, what portion of that was paid, and what was written off as a PPO adjustment. Consumer mentioned services received 12/2013, but these charges are for different dates of service/procedures, which will also be evident once the itemized statement is reviewed.
This account has not been reported to the credit bureau, as we give consumers time to review itemized statements for accuracy before doing so.
Final Consumer Response /* (4200, 11, 2015/06/25) */
(The consumer indicated he/she DID NOT accept the response from the business.)
No I do not accept any of it.... it was still handled in the poorest of degree there ever was and I am glad the doctor is retired. I never was billed except once and you know what, screw it. I am sending the 870.80 because what is the use. The dr. isn't there and I will send the money to the ENTITY. YOu all get your cut, make sure the dr. gets his pocket change and you all can go to [redacted]. The check is in the mail.