From: [redacted] < [redacted] @***.com>Date: Mon, Oct 19, at 11:PMSubject: Fwd: [redacted] update/refundTo: [redacted] @myRevdex.com.orgTo whom it may concern, This is in connection with complaint ID [redacted] Here is the last email from the company stating they will refund my money for the two items I purchased from them[redacted] Begin forwarded message:Date: July 23, at 3:37:AM PDTFrom: Sales Reply-To: Sales To: [redacted] @***.comSubject: Re: [redacted] update/refundType your response ABOVE THIS LINE to reply [redacted] Subject: [redacted] update/refundJUL 23, 2015| 06:36PM CSTCreglereplied:Dear [redacted] ,We will issue refund for your [redacted] ( [redacted] & [redacted] models)Thanks for your patience.JackieCregle Support TeamJUL 23, 2015| 01:57PM CST [redacted] replied:Hello,Also I would like an update on the [redacted] for ***Depending on the update I may also have to refund my order for this purchaseThank you for your time [redacted] JUL 16, 2015| 11:59AM CST [redacted] replied:Thank you that would be great [redacted] JUL 15, 2015| 02:32PM CSTCreglereplied:Dear [redacted] ,I’m sorry for the delayed messageWe did receive your returnI will issue full refund through [redacted] If you still need the replacement unit, please let me know as we can ship out in a week.Best,JackieCregle Support TeamJUN 23, 2015| 01:27PM CSTOriginal message [redacted] wrote:to whom it may concern,hello, my name is [redacted] and I have been in contact with your company due to a defective item, the [redacted] for [redacted] airi have sent the defective unit to your customer service’s requested facilities and I was sent an email that the item was received but that was the last update I was givenit has been sometime now without word even thou I have sent multiple emails requesting some form of update..enough time has passed without any communication that I am no longer interested in the item in question and would like to start the process of a refund for the returned defective [redacted] I hope someone can help me with this issue, thank you [redacted] This message was sent to [redacted] @***.comin reference to Case #: ***.Follow this link to view the status of your case and add additional comments: [redacted]
From: [redacted] < [redacted] @***.com>Date: Mon, Oct 19, at 11:PMSubject: Fwd: [redacted] update/refundTo: [redacted] @myRevdex.com.orgTo whom it may concern, This is in connection with complaint ID [redacted] Here is the last email from the company stating they will refund my money for the two items I purchased from them[redacted] Begin forwarded message:Date: July 23, at 3:37:AM PDTFrom: Sales Reply-To: Sales To: [redacted] @***.comSubject: Re: [redacted] update/refundType your response ABOVE THIS LINE to reply [redacted] Subject: [redacted] update/refundJUL 23, 2015| 06:36PM CSTCreglereplied:Dear [redacted] ,We will issue refund for your [redacted] ( [redacted] & [redacted] models)Thanks for your patience.JackieCregle Support TeamJUL 23, 2015| 01:57PM CST [redacted] replied:Hello,Also I would like an update on the [redacted] for ***Depending on the update I may also have to refund my order for this purchaseThank you for your time [redacted] JUL 16, 2015| 11:59AM CST [redacted] replied:Thank you that would be great [redacted] JUL 15, 2015| 02:32PM CSTCreglereplied:Dear [redacted] ,I’m sorry for the delayed messageWe did receive your returnI will issue full refund through [redacted] If you still need the replacement unit, please let me know as we can ship out in a week.Best,JackieCregle Support TeamJUN 23, 2015| 01:27PM CSTOriginal message [redacted] wrote:to whom it may concern,hello, my name is [redacted] and I have been in contact with your company due to a defective item, the [redacted] for [redacted] airi have sent the defective unit to your customer service’s requested facilities and I was sent an email that the item was received but that was the last update I was givenit has been sometime now without word even thou I have sent multiple emails requesting some form of update..enough time has passed without any communication that I am no longer interested in the item in question and would like to start the process of a refund for the returned defective [redacted] I hope someone can help me with this issue, thank you [redacted] This message was sent to [redacted] @***.comin reference to Case #: ***.Follow this link to view the status of your case and add additional comments: [redacted]