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Crescent Industries, Inc.

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Reviews Crescent Industries, Inc.

Crescent Industries, Inc. Reviews (1)

Initial Business Response /* (1000, 22, 2015/09/15) */
Sept 12-2015
To Whom it May Concern,
Thank you for the opportunity to defend ourselves, However we had not received any notification of this situiation untill now Sept. 1-15.
Yes, we BlueEye Gro Thrift did sale Mr. [redacted] a riding lawn...

morrower on July on that day lawn morrower was starting, because my wife had to start it for him, (he did not know how to start it) It was not caltling or smoking, he drove it up & down the drive way of the Store.
He came in Aug; 5 weeks after his puirchase & told us the morrow was no good & he wanted his money back.
We have polices on the wall, that has been there sence we open the Store Feb 3-2013. (Copies are enclosed.)
I told him I could not give him a refund or exchance because the morrower was running, when he purchased it. I didnt know what he had done to it after that day - If he had just used it once, why didn't he come in & till me before all of this? I would be happy to have it looked at & if it was something that was wrong on my part I would have it fixed.
He got very angry & told me he would black ball this store all over the face book & internet, (which he did) I did not respond to his comments.
I have had 2 repair men look it over & both have told me the same thing. Gas was put into the oil pan & oil into the gas pan - which would cause the problem he is talking about - to fix this problem the coast is almost 200.00
I was willing to talk to him - but I received this letter instead. I you would like to talk to me. Please call 417-779-0814 Monday thru Friday 8:00 am to 6:00 pm.
Blue Eye Groc & Thrift
Thank you, again
Initial Consumer Rebuttal /* (3000, 24, 2015/09/16) */
(The consumer indicated he/she DID NOT accept the response from the business.)
This response is full of untruths and I will try to clear them up. First, I bought the mower July 15 and returned to his store a few days later, not months, to tell him the battery went dead after one use. I don't cut grass every day, so I bought a new battery and tried it a week later. It started and ran ok for one cutting. New battery died again, recharged and the smoking, etc, started. I am not stupid, I know where gas and oil goes and did not put it in wrong places. I did not say I was going to black ball all over the internet. I only stated what happened on facebook and his website. Therefore, since he is deceptive and lies, I do not accept his response. However I have a feeling someone as dishonest as this will never do what is correct.

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Address: 191 Washington St S, Auburn, Maine, United States, 04210-4821

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