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Crescent Laundromat

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Review: On April 15,2015, I loaded machines #6 and #7 using eighteen quarters in each machine ; although I did as was instructed, the machine did not work. I then removed my clothes and loaded two other working machines.I filed a form available on site and called the number that was provided. After several attempts, I was finally able to voice my complaint to the man who answered my call. After assuring the man that I had left a REFUND form under the designated door, he re-iterated the proper refund procedure that was already stated on a sign in the premises. As of today, May 18th 2015, I have not received the refund yet. In addition, I left an OUT OF ORDER form on the two machines with my name attached. Several hours later, the sign was removed and the machines were currently being used; because I felt uneasy about the situation, I made a copy of the REFUND form. In conclusion, I have not received word back at all and I would simply like to see results.Thank You.Sincerely,[redacted]Desired Settlement: I would like to receive my refund as soon as possible.

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Description: Laundries - Self Service

Address: 73 Crescent Street, Waltham, Massachusetts, United States, 02453-4366


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