Crestwood Dodge, Inc.

I am sorry to hear about the frustration this situation cause [redacted]. Originally [redacted] had a discussion with management and there was a mutual agreement. Unfortunately not everyone who was involved in the situation was informed of that agreement and there were several miscommunications. I...

have had a follow up conversation with [redacted] ensuring that I fully intend to honor our original agreement as he has requested and have provided the specific resolution in writing to him. At this time I believe that the issue is resolved and we are waiting for [redacted] to provide an acceptable time for us to pick up the merchandise. If there are any questions or concerns, please feel free to call Chris P[redacted] at [redacted].