Crestwood Flooring

In June this company installed hardwood floor in my kitchen They were also to stain using the same stain as the kitchen, sand other areas of our home The cost was $ I paid in cash I was not please with the outcome of this stain and asked him for a refund of $ In June I hired another company to redo the stain, sand and poly sealed and called this company to meet with me about this issue on 06/21/17, but he never showed up I called him and he said he would be returning and offered to give me $refund I told him I would only accept $ I had pay the other company $

I have found *** at Crestwood Flooring to be punctual, responsible, fair and honestHe does a great job, and it is on time and done rightAny issues, he handles them promptly and to my expectationsGreat person to work with

Last month you installed hardwood in my kitchen and you were to stain and sand it, which you did. However, the stain in the kitchen does not match existing stains throughout the house. I called and we had an appointment to address the concerns that was set for Monday, June 19th at 8AM and you failed...

to show up or call. Therefore, I asked for half of the money back ($400) and you offered $300 and said the money would be there by Friday, but it never showed up. I got a hold of you Sunday and was told the best you could do would be to resand and stain. I said that will not work because I have another company doing it Monday. You asked why, and I said because of the careless job you did the first time. Therefore, I am asking for $600 back to recoup for what the new company charged.