Crew 19 Salons

Hi Nicole Thank you for contacting me about the complaint Mrs*** has charged me withWhen Mrs*** showed up and my salon I explained to her that I running late and gave her the option to leave or stayShe waited and when I finished
her hair she loved itTwo weeks later she called and told me her edges were not laying down Mrs*** hair was very damaged when she came to get her hair doneShe was having extreme hair loss around her edges and I had to do her extensions according to the condition of her hair When she came to the salon I offered to redo her extensions even though I did not see anything wrong with themI had nothing to do with her hair loss beforehand and I did everything I could to make Mrs *** happyI refuse to give her her money back because I did the job properlyI offered to redo the job and she walked outI've never had a dissatisfied customer in all the years that I've been a stylistI go above and beyond to make and keep my clients happy

Hi Nicole Thank you for contacting me about the complaint Mrs*** has charged me withWhen Mrs*** showed up and my salon I explained to her that I running late and gave her the option to leave or stayShe waited and when I finished her hair she loved itTwo weeks later she
called and told me her edges were not laying down Mrs*** hair was very damaged when she came to get her hair doneShe was having extreme hair loss around her edges and I had to do her extensions according to the condition of her hair When she came to the salon I offered to redo her extensions even though I did not see anything wrong with themI had nothing to do with her hair loss beforehand and I did everything I could to make Mrs *** happyI refuse to give her her money back because I did the job properlyI offered to redo the job and she walked outI've never had a dissatisfied customer in all the years that I've been a stylistI go above and beyond to make and keep my clients happy