Crew2

[redacted] was extremely nice and very efficient! Also, got here early which made my day! He also explained how my new water heater works Thank you ***!

Rustam came out with his crew and did an exceptional job! They installed hickory hardwood flooring in my kitchen and hallwayThey worked so hard and paid attention to every detail going above and beyond to do a high quality job! I would highly recommend them and have already done so:) Thumbs up!

Initial Business Response / [redacted] (1000, 5, 2015/04/06) */ We replaced the entire water heater unit on 4/1/and we spoke with Mr [redacted] on 4/2/and he is satisfied with the new unit and install

This company is a complete FRAUD! Their customer service is non-existent and when you actually get to someone who won't hang up on you they tell you they don't know where your carpet is and they won't know about any updatesThis place scheduled an appointment with me and gave me an arrival windowAfter minutes after the latest time they said they would be there I HAVE TO CALL THEM FOR AN UPDATEThey lost my carpetNow, they are refusing to work around my schedule to get this installed, refuse to replace any lost wages and are complete [redacted] to work withI would never recommend working with these incompetent fools

Ben from Crewwas extremely courteous and friendly After seeing the expertise and care Ben put into the install when the frame area wasn't level, and he re-framed the area securely, I was very appreciate of the quality of work

Crewinstaller was very professional and thorough to make my water heater was correctly and safelyPassed inspection was perfect!

I purchased carpet that they installed on Monday 04/04/The questions is what did they not damage??? The whole house has been renovated with new paint before the carpet install "silly me" and new doors and trim, flooring etcI thought I was getting a good value with the whole house installBe aware these are low skilled workersThe saying you get what you pay for is completely trueThey did more damage to my home in banister, doors, trim work, dents in wall then the carpet costStarted off rude to my wife because one couch has sitting on the area and said they were going to leaveI don't think I have ever had such a bad experience with a companyMy wedding is in weeks and now instead of focusing on the more important things I need to go back and repair all of the same things I just purchased and fixed prior to the install newTack strips dented, installed wrong carpet in a area that was discussed with the measurer, the in store person, the customer service line and the schedulerPay a little extra and go with [redacted] in [redacted] They did our master bedroom and the installers are experts and great customer service

Just had wood floors installed in the dining room our home in Golden Valley, MN by Crew Only positive things to sayThe installer, D [redacted] was greatEfficient yet carefulExplained the process clearly to usVery timely and honestThere were some very small gaps between some of the boards (purely due to the wood manufacturer, not the installer)We called this is Crew 2's attention and D [redacted] came right back out and filled the spacesWould definitely recommend this company and plan to use them again in the future for our living room

Crewinstalled our carpet for Home Depot and they did an excellent job We give them a out of rating The carpet pattern we picked was complex and they matched every seam perfectly We recommend Crewand Home Depot for anyone wanting new carpet

We purchased our carpet from Home Depot and they scheduled Crew to install itWe had nothing but trouble from the startThey were supposed to be there at 10:They called and said it woul be between 2:and 4:They showed up closer to 4:They would not tear out the carpet because they said it was too dirtyI admit it had soda pop stains but there was no reason to not pull it upThen we rescheduled after we pulled it up ourselves and when they came they said they couldn't do it because the furniture was still in the roomsAfter talking with Home DepotThey couldn't believe that they wouldn't move the furnitureThe manager of Crew called and appolgized and said he would get someone out as soon as possibleWhen he called back with a day and time it was way out in the future by weeksI said that was unacceptable and cancelled our order with Home Depot

The Crewteam arrived within their designated hour window frameI later learned they had traveled over hours that morning to arrive at my home for my installation of flooringThis was a special request from [redacted] due to some shipping delays and extended wait time for product to arriveI really appreciated their willingness to drive that extra distance so that my wait time for installation would not be longerThe men were all professional, polite, and worked hard the entire day from 11-pm(Plus their time driving to and back)Their work was impeccable and my neighbors looked at our finished floor and commented on the quality of craftsmanship tooI was very pleased and have no complaints to offerThanks so much!

We had laminate flooring and carpet installed by CrewEverything from the scheduling to the installation was a breezeThey coordinated our install to make life as easy as possible on my familyWe thank you for that! Way to go Crew2!

I purchased cabinets, counter tops through Home DepotThe installation crew was Crew The installers did a good job, but as far as the schedulers, customer service, and the project managers, noone knows what the other is doing They can't get the scheduals straightThey give you a day for install you sign up to take off work and at the last minute they say they cant come that dayVERY POOR management and staffI WILL NEVER HAVE A INSTALL THROUGH HOME DEPOT OR THIS COMPANY - EVER AGAIN

I recently thought I was purchasing a great offer to have laminate flooring installed in my home from The Home Depot Store located in Monticello, MNHome Depot offered up to 1,square feet of laminate flooring installed for $I ordered this for the lower level of my home on Sept 30, Even though I was promised a quick install, Crew Corp..( The official installer for laminate flooring at Home Depot) did not get to my order until Oct20, days laterI fought with Manager [redacted] on the phone to get him out to my homeHe actually wanted to come Oct27, Crew Corpsent men of Russian descent as installersThey spoke very little EnglishThey arrived at my home Octat 9:15amThey went to the lower level of my home and removed all my flooring ( as requested by work order), came upstairs and told me my home was not suitable to have the flooring I purchasedThey said my home had 70% humidityThe next day another team member of Crew measured our humidity at 5% While in my home the Russian workers left a mess on my lower level I had to clean up nail strips and debris My existing flooring was cut up in small pieces in their van I asked why they had not told me before destroying all of my flooring, that they would not install the product I purchased and had had a Home Depot sales person to the house to measure for? They shook heads like they could not understand me Next they installed flooring in my living roomThey did not know how to install, and ended up creating a mold piece that does not meet up to the transition pieceThey also smoked a lotThey smoked outside, but because they had opened my windows the smell wafted into my homeI asked them to stop smokingThey kept smoking and told me they had a e cigarette and not to worry about itThey continued to smoke I tried calling Home Depot all during this time, and the manager would not get back to meThey were not smoking an E Cigarette and were just being hostile I would never--- not ever- let crew into my home again Also- Since they did not complete the job- we had to get a refundWhen I examined my invoicethe promised installation price of $that I thought I was supposed to be charged had grown to a total of $ This increase was all for charges to install the transition pieces and molding -- ( Over $500.) and the rest was for tear out and removal of existing floorThat is not anywhere close to the advertised installation fee of $ To resolve this issue Crew returned the money they would have made if they had done the work they were contracted to do That was allThere was nothing offered to make amends