Crisafulli Bros. Plumbing & Heating Contractors

Revdex.com, Inc I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me On February 8, the technician arrived as scheduled Upon investigation, he determined that the issue was related to the work performed on November and December 21, 2017, he then proceeded to correct the repair within the terms of the warranty with Mr [redacted] ***, approvalOverall, I'm pleased the issue was resolvedThey stood by their work and did exactly what they said they would I hope they keep up this level of service to all their customers Regards, [redacted]

I’m very sorry to hear that the customer is still unsatisfied Making sure our customers are completely satisfied is our number one goal While it may not always be evident to our customers, we always try to be as fair as possible in every situationRather than renewing the customers Red Carpet Service Agreement, we will take 50% off of the total amount due, which will bring the bill down to $ We will also send a detailed bill to the customerIf there are any further concerns, please feel free to reach out to me directlyThank You, Stephanie [redacted] Customer Service Manager Crisafulli BrosPlumbing & Heating Contractors, Inc [redacted]