Critical Systems Inc.

I have called the business office multiple times and kept getting told as long as I booked another appointment with my oncologist they would not refund any overpaymentThat is wrongBetween my insurance company and my co-payments they were never left with a balance dueI have had my last appointment with them last month I called again about my refund and was told that after my insurance pays for the last appointment they will process a refund request That it will take days after that to get a refundIt does not take days to process a check requestThese are just stall tactics to hold on to peoples moneyThe policy of not refunding overpayments until you've had your last appointment is ridiculous and poor business practiceDealing with cancer patients they could be dead before they have a final scheduled appointment I asked the business office about that on one of my phone calls, and the lady I was talking to said she guessed my heirs would get the refund I'm sorry,