Crooked River Garage, LLC

Sent: Tuesday, April 05, 11:AM Subject: GUERRA SERVICES: Regarding Miss [redacted] 's Complaint To whom it may concern, Miss [redacted] and [redacted] met on March 29, to make a resolution for the complaint she had about Guerra ServicesMiss [redacted] and [redacted] talked about her complaint and the solution is that Guerra Services will go back and fix the part of the house that she is not happy aboutOur business commitment is to make every customer satisfiedWe apologize for the time that we had take to respond to Houston Revdex.com and Miss [redacted] We will make sure Miss [redacted] is satisfied with our work before we leave her house this timeWe will help her any time she need us in the futureThank you for letting us be part of the Revdex.com in the last few yearsWe understand if due to this complaint, we can't be part of the Revdex.com anymore, but we would like to continue with the Revdex.com family if allowedThank you for your help Sincerely, [redacted] Guerra Services 832-561-

Revdex.com:
This letter is to inform you that Guerra Services has carried out to my satisfaction the resolution it proposed for my complaint, filed on 2/26/and assigned ID ***. From: *** *** Sent: Monday, April 18, 8:PM To: drteam Subject: Re: ID #*** Dear Revdex.com,Today, I want to thank the Revdex.com for your efforts in this matter Because of you, my problem has been RESOLVED COMPLETELY to my satisfaction Guerra Service, Seferan and his team came to my property last Friday, April 15th and did an AWESOME job replacing the rotten studs on both the second and third levels of my town home They really did a PROFESSIONAL job and I am so PLEASED with the outcome They are excellent craftsmen and work with great precision I am so please also that they were very considerate and kind throughout the process They really are a great team and I cannot imagine how this ever happened in the first place I hired Guerra Services because they were members of the Revdex.com I know my problem has been solved because of you and the high standards you require of you membership KUDOS to Sefarin and Guerra Services for their integrity I believe in second chances and they have proven themselves worthy of that I would recommend them to anyone in the future because they accepted the error and made things right I would also call on them again in the future because they have PROVEN THEMSELVES WORTHY Thank you again Revdex.com. Best Regards,*** ***

Sent: Tuesday, April 05, 2016 11:49 AM Subject: GUERRA SERVICES: Regarding Miss [redacted]'s Complaint To whom it may concern,  Miss [redacted] and [redacted] met on March 29, 2016 to make a resolution for the complaint she had about Guerra Services. Miss [redacted] and [redacted] talked about her...

complaint and the solution is that Guerra Services will go back and fix the part of the house that she is not happy about. Our business commitment is to make every customer satisfied. We apologize for the time that we had take to respond to Houston Revdex.com and Miss [redacted]. We will make sure Miss [redacted] is satisfied with our work before we leave her house this time. We will help her any time she need us in the future. Thank you for letting us be part of the Revdex.com in the last few years. We understand if due to this complaint, we can't be part of the Revdex.com anymore, but we would like to continue with the Revdex.com family if allowed. Thank you for your help.  Sincerely, [redacted] Guerra Services 832-561-5103