Fridge fails to cool properly Cooling mechanics changed twice Fails to cool properly after repairs Purchased new 5/12/ Warranty in effect Failed and repaired twice in last days Make [redacted] /Serial [redacted] Repairs done by Archer TV, excellent service but states fridge is unrepairable Customer service refuses to contact tech support or authorize replacement Freezer contents destroyed this time hrafter repair freezer temp degrees/fridge temp degrees Difficult to contact Crosley customer service...extended hold times I want a replacement appliance ASAP I have followed the protocol for reporting malfunctioning appliance and been without a fridge for days each time This is a hardship for me to purchase ice for a cooler
We have a year old crosley refrigerator with a year warranty on the compressor They won't cover repair cost or replace Won't return calls We called [redacted] where we purchased it and they sent a repair man upHe determined we needed a new compressorThe one he had with him didn't workRobert Harris told us that they weren't a certified repair center and contacted Crosley with our information and said someone would be contacting usWe have not yet heard from Crosley a month laterWe have contacted Harris Appliance on several occasions and they keep telling us the same thing, Crosley will contact usWe are a hardworking farm family and have been without a refrigerator/ freezer for weeks nowI'm very frustrated and just want a working high quality product
Fridge fails to cool properly Cooling mechanics changed twice Fails to cool properly after repairs
Purchased new 5/12/ Warranty in effect Failed and repaired twice in last days Make ***/Serial *** Repairs done by Archer TV, excellent service but states fridge is unrepairable Customer service refuses to contact tech support or authorize replacement Freezer contents destroyed this time hrafter repair freezer temp degrees/fridge temp degrees Difficult to contact Crosley customer service...extended hold times I want a replacement appliance ASAP I have followed the protocol for reporting malfunctioning appliance and been without a fridge for days each time This is a hardship for me to purchase ice for a cooler
Failure of company to honor year limited warranty as stated by their sticker on their appliance
On June 7, I paid for a Crosley freezer model #***, XXX-XXXXXXXX-XXXXX-XXXXXX which was delivered on June On June I attempted to register the appliance online as stated on their paperworkI couldn't register it on their website so I called themThe rep who answered the phone told me the freezer only had a one year guarantee legally, and that someone must have put the year warranty sticker on the appliance by mistakeI said that regardless of their mistake the year warranty was a factor in my decision to buy the product and that I had already loaded it with food or I would have brought it backI asked for a supervisor and he said there were only two people there and that the other rep, would just tell me the same thingSo I asked for a corporate number and he said that he was at corporate I feel they should stand behind not only their products, but also their m
We have a year old crosley refrigerator
with a year warranty on the compressor
They won't cover repair cost or replace
Won't return calls
We called *** where we purchased it and they sent a repair man upHe determined we needed a new compressorThe one he had with him didn't workRobert Harris told us that they weren't a certified repair center and contacted Crosley with our information and said someone would be contacting usWe have not yet heard from Crosley a month laterWe have contacted Harris Appliance on several occasions and they keep telling us the same thing, Crosley will contact usWe are a hardworking farm family and have been without a refrigerator/ freezer for weeks nowI'm very frustrated and just want a working high quality product
Fridge fails to cool properly Cooling mechanics changed twice Fails to cool properly after repairs Purchased new 5/12/ Warranty in effect Failed and repaired twice in last days Make [redacted] /Serial [redacted] Repairs done by Archer TV, excellent service but states fridge is unrepairable Customer service refuses to contact tech support or authorize replacement Freezer contents destroyed this time hrafter repair freezer temp degrees/fridge temp degrees Difficult to contact Crosley customer service...extended hold times I want a replacement appliance ASAP I have followed the protocol for reporting malfunctioning appliance and been without a fridge for days each time This is a hardship for me to purchase ice for a cooler
We have a year old crosley refrigerator with a year warranty on the compressor They won't cover repair cost or replace Won't return calls We called [redacted] where we purchased it and they sent a repair man upHe determined we needed a new compressorThe one he had with him didn't workRobert Harris told us that they weren't a certified repair center and contacted Crosley with our information and said someone would be contacting usWe have not yet heard from Crosley a month laterWe have contacted Harris Appliance on several occasions and they keep telling us the same thing, Crosley will contact usWe are a hardworking farm family and have been without a refrigerator/ freezer for weeks nowI'm very frustrated and just want a working high quality product
Fridge fails to cool properly Cooling mechanics changed twice Fails to cool properly after repairs
Purchased new 5/12/ Warranty in effect Failed and repaired twice in last days Make ***/Serial *** Repairs done by Archer TV, excellent service but states fridge is unrepairable Customer service refuses to contact tech support or authorize replacement Freezer contents destroyed this time hrafter repair freezer temp degrees/fridge temp degrees Difficult to contact Crosley customer service...extended hold times I want a replacement appliance ASAP I have followed the protocol for reporting malfunctioning appliance and been without a fridge for days each time This is a hardship for me to purchase ice for a cooler
Failure of company to honor year limited warranty as stated by their sticker on their appliance
On June 7, I paid for a Crosley freezer model #***, XXX-XXXXXXXX-XXXXX-XXXXXX which was delivered on June On June I attempted to register the appliance online as stated on their paperworkI couldn't register it on their website so I called themThe rep who answered the phone told me the freezer only had a one year guarantee legally, and that someone must have put the year warranty sticker on the appliance by mistakeI said that regardless of their mistake the year warranty was a factor in my decision to buy the product and that I had already loaded it with food or I would have brought it backI asked for a supervisor and he said there were only two people there and that the other rep, would just tell me the same thingSo I asked for a corporate number and he said that he was at corporate I feel they should stand behind not only their products, but also their m
We have a year old crosley refrigerator
with a year warranty on the compressor
They won't cover repair cost or replace
Won't return calls
We called *** where we purchased it and they sent a repair man upHe determined we needed a new compressorThe one he had with him didn't workRobert Harris told us that they weren't a certified repair center and contacted Crosley with our information and said someone would be contacting usWe have not yet heard from Crosley a month laterWe have contacted Harris Appliance on several occasions and they keep telling us the same thing, Crosley will contact usWe are a hardworking farm family and have been without a refrigerator/ freezer for weeks nowI'm very frustrated and just want a working high quality product