We need to find replacement door hardware for our front entry doorA couple of prominent businesses suggested Clyde's HardwareI'm sorry I wasted my timeHere is a synopsis of how my experience wentPhone call after recommendations: " I need to find door hardware to fit (parameters A, B, C....) Oh yes, we can help you, but it is advisable you make an appointmentOK make me an appointment...."
I described my exact needs down to the sixteenth of an inchI was told "Oh yes, we can find you exactly what you need." My wife and I drove nearly miles for this "appointment"what did we get? We got to stand at the front counter while our "expert" pulled put the same catalogs you can find at ***'s, *** ***, and on lineThen we were told, for all practical purposes, "we can't replace what you want replaced, you will have to modify..." This is what I pointed out when I was told to make an appointment with the "Expert"!
Further, our "Expert" was so busy telling a contractor how much he owed and had to pay for before he could get his material and how "*** *" (won't discuss names here) has been looking for him to tell him how much he owes that she couldn't keep track of our conversation! I am sure this contractor really wanted me to know his financial business!
This had to be the most unprofessional business dealing I have had experienced/witnessed! They could call me tomorrow and tell me they have exactly what I need and I would not buy a lollipop from these people! Having dealt with contractors and suppliers for nearly years, this was definitely the most worthless, unprofessional group of people I have ever encountered!
I have always found Cross Country tv to be very responsive to any issues I have had with service requests and found their internet to be highly reliableI also appreciate that it maintains the promised bandwicth at all hopurs of the day
I am very satisfied that I am a customer of this company
We need to find replacement door hardware for our front entry doorA couple of prominent businesses suggested Clyde's HardwareI'm sorry I wasted my timeHere is a synopsis of how my experience wentPhone call after recommendations: " I need to find door hardware to fit (parameters A, B, C....) Oh yes, we can help you, but it is advisable you make an appointmentOK make me an appointment...."
I described my exact needs down to the sixteenth of an inchI was told "Oh yes, we can find you exactly what you need." My wife and I drove nearly miles for this "appointment"what did we get? We got to stand at the front counter while our "expert" pulled put the same catalogs you can find at ***'s, *** ***, and on lineThen we were told, for all practical purposes, "we can't replace what you want replaced, you will have to modify..." This is what I pointed out when I was told to make an appointment with the "Expert"!
Further, our "Expert" was so busy telling a contractor how much he owed and had to pay for before he could get his material and how "*** *" (won't discuss names here) has been looking for him to tell him how much he owes that she couldn't keep track of our conversation! I am sure this contractor really wanted me to know his financial business!
This had to be the most unprofessional business dealing I have had experienced/witnessed! They could call me tomorrow and tell me they have exactly what I need and I would not buy a lollipop from these people! Having dealt with contractors and suppliers for nearly years, this was definitely the most worthless, unprofessional group of people I have ever encountered!
I have always found Cross Country tv to be very responsive to any issues I have had with service requests and found their internet to be highly reliableI also appreciate that it maintains the promised bandwicth at all hopurs of the day
I am very satisfied that I am a customer of this company