Cross Fit Exp

I was attending a class at Crossfit when one of the trainers legitimately had a steroid rage and yelled at me during class I was so embarrassed I just left.Later that night I emailed the owner [redacted] and explained what had happened and informed him I would not be returning and that I was not comfortable attending his gym after the incedent and asked for a refund, I was one month into a 3 month trial program.Owner stated that they do not issue refunds under any circumstance I stated to him again that the reason I was not returning was his employee he then agreed to send a prorated check in a email on [redacted] that I still have on file.He never sent the check and refuses to answer calls or my emails.Product_Or_Service: gym membershipDesired Settlementat least [redacted] I paid [redacted] for 3 month trial.Business Response Contact Name and Title: [redacted], OwnerContact Phone: XXX-XXX-XXXXContact Email: [redacted]Many of the details of this complaint are being left out with the intention of trying to make us look unprofessional. The individual making this complaint was infatuated with one of our coaches and even went so far as to inappropriately touch them during class. We were going to ask them to leave the gym and cancel their membership (something we've never had to do in 12+ years in business) due to this members inappropriate behavior.We run a professional CrossFit gym and our reputation and members speak for themselves. We would never tolerate steroid use or any illegal substances. We also do not tolerate members harassing our coaches or other members as in this case.To avoid any further communication or harassment from this individual a [redacted] refund was agreed upon and has been mailed.Consumer Response (The consumer indicated he/she DID NOT accept the response from the business.)I don't even know where to begin here the crossfit response if both gravely false and slanderCrossfit response Many of the details of this complaint are being left out with the intention of trying to make us look unprofessional.The individual making this complaint was infatuated with one of our coaches and even went so far as to inappropriately touch them during class. We were going to ask them to leave the gym and cancel their membership (something we've never had to do in 12+ years in business) due to this members inappropriate behavior.We run a professional CrossFit gym and our reputation and members speak for themselves. We would never tolerate steroid use or any illegal substances. We also do not tolerate members harassing our coaches or other members as in this case.To avoid any further communication or harassment from this individual a [redacted] refund was agreed upon and has been mailed.I really cant believe what their response was I find it comical to be honest,I hope you can see thru this.I'm going to accept the [redacted] but do not agree with the their response.infatuated with a male coach Final Consumer Response