Cross Lake, Inc.

The owner of Cross Lake, Inchas not followed through on her contract/lease with tenantsWe have lived in the house for a month and half and haven't had basic repairs completed as well as some plumbing needsNo qualified, professional has come to look at the problem as she wants the handy man to fix itPainting nail holes are still not repaired, toilet handle is coming off one of the toilets, carpet holes and raveling areas at entrances and a number of other issuesShe cancels every time she sets up a time to come and take care of the issuesI would not work with this company againThe property itself is very nice and the house is very nice and comfortable

The landlord has knowledge of repairs needing attention as stated on the condition form. However, after a month and a half, many of the repairs are still in need of being fixed. Some repairs that need attention are: holes in the wall, missing light bulbs, carpet separating from the floor, a leak from the garbage disposal, damaged house numbers, lack of weather stripping for the front door, and a damaged step in the basement. Repairs such as the holes in the wall and replacing needed light bulbs were supposed to taken care of on December 8th. However, when the landlord arrived, she did not take of these repairs. When I asked her when we could expect her to come back and take care of them she could not give me a straight answer. She began to yell and wag her finger at me. She also told me to stop talking and be quiet. The landlord has canceled on several other occasions and has hung up on my roommate and I during the middle of phone conversations discussing possible solutions.