Crosslake Sales, Inc

Initial Business Response /* (1000, 5, 2015/06/28) */
HI
Our item is listed accuratelyWe very clearly state that the spindle material is chromolyThe spindle is NOT the entire pedalWe have apologize for any confusion, however, when a person buys on eBay, they must read the description in the
listing and perhaps the customer did not do so and made an assumptionWe have had zero complaints about these pedals regarding the material.This is the first customer and perhaps he ultimately is upset with the fact that he made a mistake in orderingWe will accept a return and will refund himWe have told him this as well
Here is our eBay listing:
http://www.ebay.com/itm/Flat-Platform-Bike-Pedals-1-2-Black-Chromoly-Trekking-Ro...⇄ /> eBay has not held us liable because they do see that we have listed it and he received what we statedwe are not being dishonest about our product, but the customer just did not read clearly the description
Sincerely,
Crosslakesales
Initial Consumer Rebuttal /* (3000, 8, 2015/06/30) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I have been ordering items from ebay for over years and this is the most deceptive listing that I have encountered! I made no mistake in ordering except relying on the accuracy of there listing!
Final Business Response /* (4000, 10, 2015/06/30) */
No where in the listing does it state that the entire pedal is made of chromolyIt does state that the spindle is made of chromolyIf there was confusion on what the pedal was made of, the buyer should have contacted us before the sale

I can't see for sure when this was refunded.  Based on the activity log on the notes it may have been 12/19/16.  This was an order placed on Amazon.  The Amazon order number is [redacted].  Unfortunately Amazon Seller Central does show activity date for the refund...

only that it was applied.   thanks, Tom

Final Consumer Response /* (2000, 6, 2015/10/13) */
we have come to a reconciliation seller has solved problem