Crossland Economy Suites

Good Afternoon, See response below: Management informed guest of our pet policy once we were made aware of the guests dogEven though the guest did not abide by our policy, we worked with the guest, giving her time to either relocate or relocate her petManagement expressed to
the guest that we are working diligently to fix issues throughout the propertyWe have offered other accommodations for the guest on the first floor, but the guest respectfully declinedCity inspectors visited the hotel after guests initial complaint and did not find anything that justifies the guests claimsWe apologized to the guest and have explained that we are working quickly to fix the one issue we found *** *** Disctric Manager- Texas *** *** *** * *** *** ***
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