McCarley is aware of the customers complaint, we simply dispute their version of eventsWe did not talk or speak to this individual until after the vehicle was picked upThe dad brought the vehicle in, authorized the repairs and paid for themThe vehicle was left several days after completionWhen called about the problem all we received was name calling and threatsWe had explained in detail the repairs to be made to the dad, he had no problems with themWe are sorry the repairs made did not solve all the problemsTodays vehicles are complex and often have multiple issuesWe are steadfast in our desire to make owners safe and happy with their vehicle repairs, as we have for the last fifty six yearsOur service advisors are trained professionals seeking solutions to our clients challenges, in the spirit of this we issued a refund check to the dad on 9/8/We hope this will show our willingness to resolve any and all concerns
McCarley is aware of the customers complaint, we simply dispute their version of events. We did not talk or speak to this individual until after the vehicle was picked up. The dad brought the vehicle in, authorized the repairs and paid for them. The vehicle was left several days after...
completion. When called about the problem all we received was name calling and threats. We had explained in detail the repairs to be made to the dad, he had no problems with them. We are sorry the repairs made did not solve all the problems. Todays vehicles are complex and often have multiple issues. We are steadfast in our desire to make owners safe and happy with their vehicle repairs, as we have for the last fifty six years. Our service advisors are trained professionals seeking solutions to our clients challenges, in the spirit of this we issued a refund check to the dad on 9/8/16. We hope this will show our willingness to resolve any and all concerns.
McCarley is aware of the customers complaint, we simply dispute their version of eventsWe did not talk or speak to this individual until after the vehicle was picked upThe dad brought the vehicle in, authorized the repairs and paid for themThe vehicle was left several days after completionWhen called about the problem all we received was name calling and threatsWe had explained in detail the repairs to be made to the dad, he had no problems with themWe are sorry the repairs made did not solve all the problemsTodays vehicles are complex and often have multiple issuesWe are steadfast in our desire to make owners safe and happy with their vehicle repairs, as we have for the last fifty six yearsOur service advisors are trained professionals seeking solutions to our clients challenges, in the spirit of this we issued a refund check to the dad on 9/8/We hope this will show our willingness to resolve any and all concerns
McCarley is aware of the customers complaint, we simply dispute their version of events. We did not talk or speak to this individual until after the vehicle was picked up. The dad brought the vehicle in, authorized the repairs and paid for them. The vehicle was left several days after...
completion. When called about the problem all we received was name calling and threats. We had explained in detail the repairs to be made to the dad, he had no problems with them. We are sorry the repairs made did not solve all the problems. Todays vehicles are complex and often have multiple issues. We are steadfast in our desire to make owners safe and happy with their vehicle repairs, as we have for the last fifty six years. Our service advisors are trained professionals seeking solutions to our clients challenges, in the spirit of this we issued a refund check to the dad on 9/8/16. We hope this will show our willingness to resolve any and all concerns.