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Crown Van Lines

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Crown Van Lines Reviews (3)

So I was stressed about using a mover but I am glad I choose Crown Van Lines [redacted] was a gem setting up the move and [redacted] did a great job making it happenThanks a million guys!

I chose Crown Van Lines because I read the positive reviews on this site and didn't see any negative reviewsWe were' moving my boyfriends' furniture from Orlando to San DiegoMy experience with Crown Van Lines once past the sales portion, was awfulThe sales guy assured me they seldom have any breakage of anything and therefore told me extra insurance wasn't necessaryWhen the movers arrived we were told there would be additional $for stairs even though $was already added for the extra stairsWe were also told the cost would be $more than we were quotedWe did have additional items, but this was 150% increase in the quoteWe negotiated with the person in charge but still paid double what we expected and had to pay cash for the stairsWe weren't prepared for the fact that items might get left off their inventory listWe lost items with no recourse since the company argued that they weren't on inventoryWhen the truck arrived, there was a single driver and no one to helpHe claimed his guys took off the night beforeOne of our prized pieces was a large framed mirrorThough Crown packed it, it was broken in shippingThe value of that mirror was about $We recieved a settlement of $Even though I documented the terrible circumstances of the deliveryhaving to pay a neighbor to help our driver, there was no remuneration for that at allI filed a claim with the company within a few days of the deliveryAlmost months later, after no word and no reply to various emails to the claims department, I reached someone by phone who stated my claim was never receivedI resent everything spending additional money for photos and special mailingA couple weeks later I received a settlement letter with the ORIGINAL claimMeaning they lied about not receiving itI was insulted that the settlement was less than what I spent on filing and mailing the claim

I was sad to have to move out Of Dallas but I needed to do it for a better career opportunityMy employer set up the move for me and I must say I was thrilled in their selection of MoversCrown Van Lines was a very professional moving service and the crew led by [redacted] was very detailed oriented and careful with my goodsI was pleased with the prompt service and attention to my fragile itemsNo damages and I am very happy bye Texas I willl miss you thanks Crown Van Lines for a smooth new begining

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