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Crow's Nest Computer Support Reviews (6)

Mr. A[redacted] does not want to have conversation with me in regards to this complaint.

Complaint: 10615966
I am rejecting this response because: Larry from Mr. Rooter called me last week (the day I got this notice from the Revdex.com) and left me a voice mail. I promptly returned the phone call and spoke to Mr. Augstin Estrada in...

Larry's Mr. Rooter office. Mr. Estrada said that Larry was in a meeting and would return my phone call. It has been four days and there has been no phone call from Larry or anyone else at Mr. Rooter. This is what has become the typical and expected "customer service" from Mr. Rooter: delay, mislead, delay.  I get passed from one guy to another with unsubstantiated promises and assurances. They seem to hope I'll give up or forget. This is not going to go away until it is properly resolved. I will hold Larry and Mr. Rooter accountable for installing a septic system that does not have a county permit and is likely to be found, non compliant, unnecessary and improperly installed. I remind Mr. Rooter: do not try to go around me. Mr. Rooter is forbidden from stepping foot on the property without me being present. I will not tolerate Mr. Rooter taking advantage of my elderly parents as I believe they did when they installed this septic system.  I am going to hold them accountable for everything that has been improperly performed to date. I am the only person they are to interact with regard to the resolution of this dispute.
Regards,
[redacted]

Will look into this and follow up with the customer.

I will look into this and get back to the customer.Thanks,L[redacted]

Good Morning, I will be refunding customer the $79.00. Please allow 5 to 7 days Thanks, [redacted] Mr. Rooter Plumbing

Just got of the phone with the customer. We are resolving the issue.

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Address: 1300 Graves Avenue, Oxnard, New Hampshire, United States, 93030-8014

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