Crowsnest Pass Electric Corporation

Hello,? ? I have no records of any email requests to have this account closedCould you please forward supporting documentation?? Thank YouSilvia?

Revdex.com: I have reviewed the response made by the business in reference to complaint ID#? [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] Please see attached for documentation attempting to cancel last JanuaryBrion B [redacted] and Narvin S [redacted] communicated that MrS [redacted] was my point of contact for all of this.? ? ? In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ?

Revdex.com:At this time, I have not been contacted by MerchantPlus LLC regarding complaint ID [redacted] .Sincerely, [redacted]

Hello, Let me advise you that MerchantPlus, Control Scan and BluePay all work as ONE accountBluePay is the underwriter of the account, ControlScan is just a software you for PCI Compliance and we work WITH BluePay So when he closed the account it was just one account, that is why you only received billings every monthOne for your MerchantPlus Account and One for *** I highly recommend you reach out to *** directly as they handle your billing for the gateway you usedAs I previously advise they may offer you courtesy refund. Thank YouSilvia

Hello, I have no records of any email requests to have this account closedCould you please forward supporting documentation? Thank YouSilvia

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
If Narvin did not close multiple accounts for me, why did he explicitly tell me that he was closing three accounts (see attached)? This is an excellent example of the poor communication I have consistently experienced with MerchantPlus - even when I explicitly ask for how things work, who I should contact, and how I open, close, or modify accounts, I receive either no response, a muddled response, or a response I find out later is completely incorrect. I will continue to reject MerchantPlus' response until you take financial responsibility for the financial issues you committed me to by opening the accounts in question, then consistently giving me incorrect information and refusing to tell me how to close those accounts even when I specifically ask. If you continue to refuse to work with me on this, then I will forward all of this correspondence to the businesses you work with and either file Revdex.com complaints against them for allowing you to speak for them or file negative Revdex.com reviews on their business for working with you - obviously, allowing you to voice anything on their behalf is a poor business decisionOther businesses tend to be far more responsive to Revdex.com complaints, reviews, and mediation than you are; if you allow this complaint process to go unresolved, I believe you will lose far more in the long run than the small sum I am seeking reimbursement for. Please let me know if you would like to reimburse me for the amount MerchantPlus obligated me for, or if I should go ahead and contact the other businesses you work with about your poor business practicesI believe the fallout from the latter will be far more expensive for you in the long run
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:At this time, I have not been contacted by MerchantPlus LLC regarding complaint ID ***.Sincerely,*** ***

Hello, Let me advise you that MerchantPlus, Control Scan and BluePay all work as ONE accountBluePay is the underwriter of the account, ControlScan is just a software you for PCI Compliance and we work WITH BluePay So when he closed the account it was just one account, that is why you only received billings every monthOne for your MerchantPlus Account and One for *** I highly recommend you reach out to *** directly as they handle your billing for the gateway you usedAs I previously advise they may offer you courtesy refund. Thank YouSilvia

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have
determined that my complaint has NOT been resolved because:
[Your Answer Here]
Please see attached for documentation attempting to cancel last JanuaryBrion B*** and Narvin S*** communicated that MrS*** was my point of contact for all of this.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:At this time, I have not been contacted by MerchantPlus LLC regarding complaint ID [redacted].Sincerely,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

If Narvin did not close multiple accounts for me, why did he explicitly tell me that he was closing three accounts (see attached)? This is an excellent example of the poor communication I have consistently experienced with MerchantPlus - even when I explicitly ask for how things work, who I should contact, and how I open, close, or modify accounts, I receive either no response, a muddled response, or a response I find out later is completely incorrect. I will continue to reject MerchantPlus' response until you take financial responsibility for the financial issues you committed me to by opening the accounts in question, then consistently giving me incorrect information and refusing to tell me how to close those accounts even when I specifically ask. If you continue to refuse to work with me on this, then I will forward all of this correspondence to the businesses you work with and either file Revdex.com complaints against them for allowing you to speak for them or file negative Revdex.com reviews on their business for working with you - obviously, allowing you to voice anything on their behalf is a poor business decision. Other businesses tend to be far more responsive to Revdex.com complaints, reviews, and mediation than you are; if you allow this complaint process to go unresolved, I believe you will lose far more in the long run than the small sum I am seeking reimbursement for. Please let me know if you would like to reimburse me for the amount MerchantPlus obligated me for, or if I should go ahead and contact the other businesses you work with about your poor business practices. I believe the fallout from the latter will be far more expensive for you in the long run.
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Hello,  I have no records of any email requests to have this account closed. Could you please forward supporting documentation? Thank YouSilvia

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have...

determined that my complaint has NOT been resolved because:

[Your Answer Here]
Please see attached for documentation attempting to cancel last January. Brion B[redacted] and Narvin S[redacted] communicated that Mr. S[redacted] was my point of contact for all of this. 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]