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CRU Kustom Workz

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Reviews CRU Kustom Workz

CRU Kustom Workz Reviews (7)

[redacted] with CRU KUSTOM WORKZ did our popcorn ceiling removal in our bedroom bath Townhouse in KaneoheHe removed and patched the ceiling so that my painters could come in and paintThey did a great job and very affordable too

The story they told is half truths at best.To begin with his service representative is himselfThe same guy I talked to over the phone is Cal..the same dirty smelly dishevelled person that showed up at my door Yes I had to threaten him with legal action even before he came out the first time to get him to finally come out because he would not respond to several calls and emails trying to get them to come out here to do the work I paid forAfter I threatened legal action they finally did make appts and did not show up'for them, did not call to say they would be late or would not be there...showed absolutely no courtesy at allThe only thing he did was to complain about having to do the work he sold through [redacted] because he was not making money off of itHe said he only made money if they sold other services to peopleI told him it is hard to sell additional work when you won't even show up for or perform your original work, answer a phone or an email or respond to people by not showing up for appointmentsWhen he finally did show up after months of missing other appts and being over an hour late he got under the sink to do the work that he said he was licensed to do...but as I now learned through the Revdex.com he does not even have a plumbing license nor can they find a general excise tax license required to run a business in [redacted] & it says so right on the Revdex.com websiteAll that he had to do was to replace the faucet, the garbage disposal and clear the the lines and food trap in the dishwasherBut that is not all that he was hired to do or told he would be performingI bought hours not 4, of work from his advertisement through [redacted] & I detailed with him over the phone the things that needed to be done, Replace the faucet & disposal in the sink and clear the food trap and line from the dishwasher.Replace the light bar in the bathroom & fix the stopper in the bathroom sinkRemove some broken down cabinets and things I had from my condo down to our heavy pile disposal area downstairsAnd he was to apply peel and stick flooring tiles down in the kitchen and the bathroomAnd some touch up spackle and painting in my condo & whatever else there was time forBut those were the main thingsAll of these things I also have receipts showing I bought all of this equipment right after I bought the deal and months before he finally showed up for the work that he never performed aside from screwing up my plumbing and leaving & never coming back This guy showed up at my door looking and smelling like he had been out all night drinking and sleeping in the guttersHis hair was dirtyHis clothes were wrinkled ,dirty and smelly & he was without tools & wanted to sit there and try to waste my time by demanding to see my coupons from [redacted] before he would go to workI told him to go down and get his tools and by the time he came back I would go into the other room to get themHe refused to do that until I showed him the coupons which he looked at and complained about how little I paid at [redacted] ***'s clearance priceAfter I told him it does not matter what I paid [redacted] for them ..I bought hours of his time and that was all that mattered since that price was [redacted] ***'s to set for the advertising trade off with himThen he tried and sit there for twenty minutes and tell me how the coupons workedI told him I was very well aware of how the deal worked and that he needed to go down and get the tools that he should have brought with him to begin with because I was not paying him for time that he was wasting by being late or looking at coupons or trying to tell me how coupons worked or talking on his phone There was no clog that would not let the water drain which is his half truthThe disposal was slow and old and probably needed to be replaced and since I needed the faucet replaced anyway this would be a good time to go ahead and do it allAfter finally getting it through his head that the time did not start until he got to work he finally went back downstairs to his truck to get his toolsIt took almost minutes before he showed back up with a couple of buckets, a drill and a pipe wrench and a couple of other toolsAfter his messing around and not knowing what he was doing for about minutes under the sink and running his drill with some type of attachment on the pipes that he claimed would make things run better he did something which made him abruptly stop and say he needed to go back downstairs and get his pipe wrenchI looked at him and said what do you mean..that is a pipe wrenchHe said oh no I need a bigger one and then he came back up another minutes later claiming he had forgotten his big pipe wrench he really neededHe then got on the phone twice supposedly calling other people asking them if they had his wrench..which after about minutes between the calls he said he needed to go back to his shop and get the big wrench and would be back by 2:pm or at am the next morningI told him to call me to let me know if he was not going to show back up that day so I did not have to wait around for himHe said he would call if he could not show back up that day because he said the traffic might be too badI then pointed out that I turned on the sink to get a glass of water while he was gone and it was not drainingHe said that is why I have to go get my wrench & he would fix it when he got backThen before he left he unscrewed my dishwasher from the cabinet and recklessly pulled it back and forth tearing a piece of the interior cabinet off & finally gave up and said I will fool with that later when I bring my big wrench backI told him that he could do other things that I needed done and then he could come back and finish the sink and fix the clog he caused the next day when he found his wrench instead of wasting the entire dayHe said No I only brought the tools to do this & I want to fix this before I do anything else since I have started on this alreadyHe told me he would also have to go to the store to shop for things he needed and that would be taken off of the hours I boughtI told him no he would not have to shop because I had everything he needed to perform all of this work a long time ago when I first was trying to get him to come out and honor his advertised work I paid for months ago.And everything he needed was right there in the bags on the floor next to the sinkThen as before he started to try to pitch me for extra sales like buying new kitchen cabinets from him [redacted] other things he could doI told him I would let him give me a quote on new cabinets and other things after he got back and finished the work I had already paid him forAnd I told him that way I can see what kind of work you do & if your bids for the other work were in line we could talk thenBut he needed to finish this stuff first.I asked him before he took off to be sure and call me if he could not show back up that day as I did not want to wait around all day for him again But he never showed back up with his big wrench that day ..or the next day...or the day after or any other dayHe would not return my calls so I finally had to resort to reporting to call [redacted] ***, the Revdex.com,DCCA,and RICO to report himNow to address more of his liesHe was never to replace a dishwasher, He was to clean the food trap in the the dishwasher and clear the exhaust line if needed or replace it with the exhaust line I already bought and had ready for him months before he finally showed upI have never bought a new dishwasherThere has never been a new dishwasher in my homeBut I might need a new one now depending on how bad he screwed mine upI have not let anyone else touch the plumbing or dishwasher in my home as I have his finger prints all over the piping and dishwasher to prove he is the only one to screw things up on itAs he does not have a plumbing license and apparently does not know what he is doing he should have never touched the plumbing to begin with and screw it up because he did not know what he was doingCal also admits he was suppose to replace a light bar in my bathroomYet he has no electrician's license eitherAnd according to the Revdex.com he does not even have a G.E.Tlicense needed to run a business here in [redacted] This guy is an unlicensed unskilled clown that tries to hoodwink people into more purchases and can not perform the things that he was hired to do in the first placeAs soon as he knew I was not going to agree to buy anything else from him until he finished the work he was suppose to do he did not want to do anymore workEspecially since he screwed up my plumbing and did not know how to fix itAnd yes as I said I still have his fingerprints all over the place under the sink and on the pipes and dishwasher and his drain bucket, and the auger line he used to mess up the plumbing that he left under my sinkAnother lie was Cal did not call [redacted] ***They had to call him and tracked him down because I called them and complained about all of the problems I had with this guy from not wanting to answer calls or emails for months to set an apptor make apptshe set, complaining about not making any money on the deal he set up with [redacted] *** [redacted] at [redacted] offered to refund me the money I paid for the deal but I told them the problem is that Cal screwed up my plumbing and I needed to have a real plumber come out and fix what he broke with his unlicensed lack of skillsI also told [redacted] that I would just like for a real plumber to fix my plumbing and then have a licensed professional that Cal represented himself to be but he wasn't to come out and finish the rest of the hours that I purchased through this deal [redacted] said he was working on getting this resolved by professionals since Cal would not act professional and return my calls or fix his workAnother lie Cal tells here is there was no bathroom faucet to replace just a stopper to fix because it won't stay upOnce again if he was going to do plumbing and knew that he was not a licensed plumber he should not have accepted or touched plumbing and screw it upAnd he clearly admits in his letter to the Revdex.com that he knew he was hired to do plumbing work.But now that he messed things up so bad that he did not even come back that day or any other day after he lost his "Mystery" wrench screams volumes as to what a liar he isAnother lie and feeble excuse...he claims my place is a hoarders nest and unlivableTo begin with I had to move all of my Lanais furniture cabinets and the things in them inside of my condo because the association is working on all of the lanais on our buildingA lot of that junk he describes were things that he was hired to remove down to the heavy refuse area at the bottom of our parking garageBut of course he did not bring his hand truck with him to remove the stuff even though he was clearly instructed by me to bring one...but heck being the professional he is all he could show up with was smelly dirty clothes and then finally a couple of buckets after he had to go back down to his truckWhat type of professional contractor does not show up with tools and looking like someone who slept at a bus stop all night? The other lie/excuse that I had all of this stuff in my house did not matter a bit as the kitchen and the bathroom areas were totally cleared out for him to perform his workThere were no obstructions other than his body odor and lack of work ethics to keep him from doing his job he told me he was licensed to doThe only problem he had getting under my sink was his flabby body and lack of fitnessThere were no other obstructionsHe could have fixed the kitchen sink and dishwasher,fixed the stopper in the bathroom, replace the light bar in the bathroom, put the vinyl peel and stick tiles down on the floors, and removed all of that stuff without any obstruction whatsoeverSo he has no excuse for leaving the job except he knew he screwed up my plumbing bad and did not know how to fix it so he just did not want to show back up and ask [redacted] to just repay me for the bargain I got on their clearance sale...but he omitted to them the fact that he screwed things up and never came back or returned my calls and emailsAnother lie from Cal's response, Cal states,, "I did not hear from [redacted] from the last time I left his home" Well that is a lie as I called him several times and have proof of the calls and emailed him also and have thoseAnd if he did not hear from me how did he know I was threatening to call the Revdex.com,DCCA,RICO,and [redacted] if he did not get my calls?And if he never heard from me since he left my home then how can he say he would not come back because I threatened legal action...once again another one of his lies And since he clearly admits he never came back with his magical big pipe wrench to fix his work what is his excuse for not showing back up with it? Clearly if he would have showed back up that day or the next and fixed his work and completed the rest of the things he was hired to do you or him would have never heard from me againBut he did not bring back his "magic big wrench" and he did not fix what he messed up & he never returned my calls or emailsBecause he thinks he can get away with messing things up and then offering [redacted] the clearance price I paid for his advertising and he could work somewhere else and make money instead of honoring his commitment to the deal I paid forHe is a liar and a thief without any shred of integrityAs he clearly continues in his own sentence where he says" he never heard from me since he left my home" but then continues to say he won't work for someone who threatens to report him to the Revdex.com & others...well how could he know that if he did not hear form me? Why would he not show back up to fix his work and finish the other jobs I paid for? Very simple...he is a liar and doe not want to accept responsibility for his actions and does not want to honor deals that he made with [redacted] and just get free advertising out of them An easy lie to tell, cal said is his list of stuff to do .."Change a lighting fixture" which he has no electricians license to do that work,"replace faucets"( which there was only to be replaced)...install a new dishwasher(when there has never been a new dishwasher to install) Both of which he has no plumbers license to perform Now you don't have to be a contractor to realize that little amount of work does not come up to hours that I purchasedSo where is the replacing the disposal, putting down the new peel and stick vinyl tile flooring in very small room (the kitchen & bathroom) hauling the junk he described as a hoarders nest ..even though it was stacked up and still is in the corner of the condoReplacing the A/C back in the window, and other small jobs that a handicapped man in a wheelchair can not doButI guess he forgot about all of those things because he had no intention to do them in the first placeCals lies are clearly catching up to himYou can tell from the email [redacted] he included in his lie as proof that he was contacting them...anyone that has ever seen an email can clearly see that is [redacted] from [redacted] trying to contact him after I contacted [redacted] at [redacted] ***...not the other way aroundYou can call [redacted] at [redacted] any time and ask himAnd why would I have to threaten legal action against him if he came back to finish up his work..or did any work to begin with besides screw up my plumbing/ As I said there were a lot of other things to do & I told him to just wait on the sink until the next day when he found his "magic big wrench"and to do some of the other work nowBut of course as a professional handyman who knew all of the jobs I had before he came out ...he didn't bring any tools to do them...just like he did not bring the right wrench after he realized he screwed up my plumbing and he could not fix itThe only thing he remotely said that was true was that I lived alone & have nobody there to care for meWhat he omitted to tell you was that I am in a wheelchair and can't perform the simple tasks I paid for him to doThat is why I bought the dealI figured coming from [redacted] they would have vetted this guy before they entered into a deal allowing him to go into peoples homes trying to scam them for more money and not returning after he screws things up if they don't buy more from himHe adds the part where he says my place is not livable in his opinion to try and make himself sound like he cares...yet remember he left me in my wheelchair without completing one simple job I had hired him to do & then would never come back after he destroyed my plumbingSo being the Christian person that he tries to portray himself as ..like all of the rest of his lies is easily dispelled once you know the truthAnd though my place is still not in great shape because this cal guy did not want to do his job that I hired him for...at least it was livable until he ruined my plumbing and now I can't clean my dishes & cookware or get clean water out of my kitchen sink because he did not even know how to change a faucet...now thanks to his reckless work that he had no business doing without a license my place is just about unlivable and has been for weeks now while I waited for him to have some honor and come back and fix his mess and finish the rest of the workBut a person without integrity is hard to shame as is easy to see in all of the lies I picked apart in his rebuttal letterNow I am hoping [redacted] will do the right thing and get this resolved as if it were not for them allowing this scam artist on their website without vetting him I would have never let him into my house and I would have clean running water and a sink that drains, a disposal that is fast & a dishwasher that is cleaned so it will wash betterNot to mention all of the other things he was suppose to do to fix up my "unlivable home" according to him....well he was so concerned about my being alone in a wheelchair without help that he made things worse and now tries to defend those actions with lies that make absolutely no sense at allMy Dr.s the folks at the hospital,the Government and the insurance people are trying to set up in home help for me as I can not cook for myself and do a lot of other things like cleaning etcAnd thanks to the pathetic work from Cru Kustom Workz..( the spelling alone should have tipped me off to their ignorance)...but thanks to the pathetic mess they left me with ,even when they finally do get me some in home help ...they will still not be able to cook and clean for me because my sink is inoperable because of these vile people/person ..as there is only ever one person that answers the phone or shows up to jobs according to reviews on their facebook page and other websites where people have complained about Cal and his shady dealingsAnd now to add to his credential reviews he can add leaving a handicapped man in a wheelchair in worse shape than when he showed up to ruin the day and his home I hope [redacted] helps and then the Revdex.com, the DCCA, RICO and other agencies fine this man and keep him from doing this to anyone else & I am also going to seek legal damages from Cru Kustom Workz in a court of law and make them pay for the damage they have caused and the inconvenience I have had to endure because they screwed things up and would not fix things because they have no honor ! I mean this it clearly admits to working on my plumbing and then in the same breath says himself that he is not suppose to be doing plumbing...he busts himself with his own liesMany ,many lies ! Complaint: [redacted] I am rejecting this response because: Sincerely, [redacted]

First off I would like to say that I have called *** *** which has placed my add on there website to discuss this issue with them about Mr*** ***, who has threatened our Service Representative over the phone saying "if we don't come and repair the problems with his property that he
would take legal actions and report us to RECO & Revdex.com, which now he hasSo as I spoke with *** *** about this issue, he said he would look into it and reimburse Mr *** the $dollar that he has payed for separate deals at $per dealWhich is hours of HANDYMAN SERVICE, not plumbing repairsMr *** said that his plumbing was backed up and he could not wash dishes or us his sink because of the clogI told him over the phone that it could be as easy as clearing the P-trapWhen I got there I pulled of the P-trap for inspection, it looked to me that there were excessive residue build up present because of lack of maintenance on Mr***s partThe original plain was to change a Lighting Fixture, the faucets (in the kitchen & in the bathroom) unclog the kitchen sink and install a new dishwasher that he purchasedHe spoke about cabinets and other repairs he wanted me to do if everything went according to planWhen I got there his place is a hoarders nest and he does not have anyone there to care for him so his place is not livable I should sayBack to the clog in the sink plumbing, after trying to clear the drain with my snake, all that was coming out were rust and black sludge, letting me know that his plumbing has had this issue for a very long timeI don't replace plumbing pipes and that is not in the scope of a handyman service professionals list of workBelow is the email from *** at *** *** of *** that describes that he is working to resolve this issueI did not here from *** *** from the last time I went to his home, so some of the statements that he claims are accusations and totally not trueI will not work with or for a person if they threaten to make my life a living hell like he claimed over the phone, that is the reason I contacted the *** *** Group to resolve the issueYes I do not make anything off of the service, the deals are to pay off the advertising costs to a Non-Profit Organization that *** *** are involved inI will see to it that *** resolve this issue as I will let him know of this complaint! As for paying someone else for Mr***s Plumbing Repairs, we will not be liable for any repairs because we did not destroy any plumbing pipes of leave him without water, the water to his unit still works and he claims before I even came out that if he puts his garbage disposal on the water drains slow but drains, this is due to the plumbing pipe interior erosion, not to do with what we have done at all
*** *** / Handyman services*** *** (***@***.com)
7/21/15 Newsletters
To: ***
Aloha Cru,
I’m working diligently to resolve the matter you are having with Mr*** Could you please update me on the status of the handyman services you have provided for the other customers who purchased a Kru Kustom Works deal?
We would like to meet with you this week to handle any unresolved matters Thank You,
*** ***
Director of Promotions
*** *** of ***
Office - 808-954-

First off I would like to say that I have called *** *** which has placed my add on there website to discuss this issue with them about Mr*** ***, who has threatened our Service Representative over the phone saying "if we don't come and repair the problems with his property that he
would take legal actions and report us to RECO & Revdex.com, which now he hasSo as I spoke with *** *** about this issue, he said he would look into it and reimburse Mr *** the $dollar that he has payed for separate deals at $per dealWhich is hours of HANDYMAN SERVICE, not plumbing repairsMr *** said that his plumbing was backed up and he could not wash dishes or us his sink because of the clogI told him over the phone that it could be as easy as clearing the P-trapWhen I got there I pulled of the P-trap for inspection, it looked to me that there were excessive residue build up present because of lack of maintenance on Mr***s partThe original plain was to change a Lighting Fixture, the faucets (in the kitchen & in the bathroom) unclog the kitchen sink and install a new dishwasher that he purchasedHe spoke about cabinets and other repairs he wanted me to do if everything went according to planWhen I got there his place is a hoarders nest and he does not have anyone there to care for him so his place is not livable I should sayBack to the clog in the sink plumbing, after trying to clear the drain with my snake, all that was coming out were rust and black sludge, letting me know that his plumbing has had this issue for a very long timeI don't replace plumbing pipes and that is not in the scope of a handyman service professionals list of workBelow is the email from *** at *** *** of *** that describes that he is working to resolve this issueI did not here from *** *** from the last time I went to his home, so some of the statements that he claims are accusations and totally not trueI will not work with or for a person if they threaten to make my life a living hell like he claimed over the phone, that is the reason I contacted the *** *** Group to resolve the issueYes I do not make anything off of the service, the deals are to pay off the advertising costs to a Non-Profit Organization that *** *** are involved inI will see to it that *** resolve this issue as I will let him know of this complaint! As for paying someone else for Mr***s Plumbing Repairs, we will not be liable for any repairs because we did not destroy any plumbing pipes of leave him without water, the water to his unit still works and he claims before I even came out that if he puts his garbage disposal on the water drains slow but drains, this is due to the plumbing pipe interior erosion, not to do with what we have done at all *** *** / Handyman services.*** *** (***@***.com) 7/21/15 NewslettersTo: ***Aloha Cru, I’m working diligently to resolve the matter you are having with Mr***. Could you please update me on the status of the handyman services you have provided for the other customers who purchased a Kru Kustom Works deal? We would like to meet with you this week to handle any unresolved matters. Thank You, *** ***Director of Promotions*** *** of ***Office - 808-954-

The story they told is half truths at best.To begin with his service representative is himself. The same guy I talked to over the phone is Cal..the same dirty smelly dishevelled person that showed up at my door  Yes I had to threaten him with legal action even before he came out the first time to get him to finally come out because he would not respond to several calls and emails trying to get them to come out here to do the work I paid for. After I threatened legal action they finally did make appts and did not show up'for them, did not call to say they would be late or would not be there...showed absolutely no courtesy at all. The only thing he did was to complain about having to do the work he sold through [redacted] because he was not making money off of it. He said he only made money if they sold other services to people. I told him it is hard to sell additional work when you won't even show up for or perform your original work, answer a phone or an email or respond to people by not showing up for appointments.When he finally did show up after months of missing other appts and being over an hour late he got under the sink to do the work that he said he was licensed to do...but as I now learned through the Revdex.com he does not even have a plumbing license nor can they find a general excise tax license required to run a business in [redacted] & it says so right on the Revdex.com website. All that he had to do was to replace the faucet, the garbage disposal and clear the the lines and food trap in the dishwasher. But that is not all that he was hired to do or told he would be performing. I bought 8 hours not 4, of work from his advertisement through [redacted] & I detailed with him over the phone the things that needed to be done, Replace the faucet & disposal in the sink and clear the food trap and line from the dishwasher.Replace the light bar in the bathroom & fix the stopper in the bathroom sink. Remove some broken down cabinets and things I had from my condo down to our heavy pile disposal area downstairs. And he was to apply peel and stick flooring tiles down in the kitchen and the bathroom. And some touch up spackle and painting in my condo & whatever else there was time for. But those were the main things. All of these things I also have receipts showing I bought all of this equipment right after I bought the deal and months before he finally showed up for the work that he never performed aside from screwing up my plumbing and leaving & never coming back .This guy showed up at my door looking and smelling like he had been out all night drinking and sleeping in the gutters. His hair was dirty. His clothes were wrinkled ,dirty and smelly & he was without tools & wanted to sit there and try to waste my time by demanding  to see my coupons from [redacted] before he would go to work. I told him to go down and get his tools and by the time he came back I would go into the other room to get them. He refused to do that until I showed him the coupons which he looked at and complained about how little I paid at [redacted]'s clearance price. After I told him it does not matter what I paid [redacted] for them ..I bought 8 hours of his time and that was all that mattered since that price was [redacted]'s to set for the advertising trade off with him. Then he tried and sit there for twenty minutes and tell me how the coupons worked. I told him I was very well aware of how the deal worked and that he needed to go down and get the tools that he should have brought with him to begin with because I was not paying him for time that he was wasting by being late or looking at coupons or trying to tell me how coupons worked or talking on his phone There was no clog that would not let the water drain which is his half truth. The disposal was slow and old and probably needed to be replaced and since I needed the faucet replaced anyway this would be a good time to go ahead and do it all. After finally getting it through his head that the time did not start until he got to work he finally went back downstairs to his truck to get his tools. It took almost 15 minutes before he showed back up with a couple of buckets, a drill and a pipe wrench and a couple of other tools. After his messing around and not knowing what he was doing for about 10 minutes under the sink and running his drill with some type of attachment on the pipes that he claimed would make things run better he did something which made him abruptly stop and say he needed to go back downstairs and get his pipe wrench. I looked at him and said what do you mean..that is a pipe wrench. He said oh no I need a bigger one and then he came back up another 15 minutes later claiming he had forgotten his big pipe wrench he really needed. He then got on the phone twice supposedly calling 2 other people asking them if they had his wrench..which after about 20 minutes between the 2 calls he said he needed to go back to his shop and get the big wrench and would be back by 2:30 pm or at 9 am the next morning. I told him to call me to let me know if he was not going to show back up that day so I did not have to wait around for him. He said he would call if he could not show back up that day because he said the traffic might be too bad. I then pointed out that I turned on the sink to get a glass of water while he was gone and it was not draining. He said that is why I have to go get my wrench & he would fix it when he got back. Then before he left he unscrewed my dishwasher from the cabinet and recklessly pulled it back and forth tearing a piece of the interior cabinet off & finally gave up and said I will fool with that later when I bring my big wrench back. I told him that he could do other things that I needed done and then he could come back and finish the sink and fix the clog he caused the next day when he found his wrench instead of wasting the entire day. He said No I only brought the tools to do this & I want to fix this before I do anything else since I have started on this already. He told me he would also have to go to the store to shop for things he needed and that would be taken off of the hours I bought. I told him no he would not have to shop because I had everything he needed to perform all of this work a long time ago when I first was trying to get him to come out and honor his advertised work I paid for months ago.And everything he needed was right there in the bags on the floor next to the sink.Then as before he started to try to pitch me for extra sales like buying new kitchen cabinets from him * other things he could do. I told him I would let him give me a quote on new cabinets and other things after he got back and finished the work I had already paid him for. And I told him that way I can see what kind of work you do & if your bids for the other work were in line we could talk then. But he needed to finish this stuff first.I asked him before he took off to be sure and call me if he could not show back up that day as I did not want to wait around all day for him again.  But he never showed back up with his big wrench that day ..or the next day...or the day after or any other day. He would not return my calls so I finally had to resort to reporting to call [redacted], the Revdex.com,DCCA,and RICO to report him.Now to address more of his lies. He was never to replace a dishwasher, He was to clean the food trap in the the dishwasher and clear the exhaust line if needed or replace it with the exhaust line I already bought and had ready for him months before he finally showed up. I have never bought a new dishwasher. There has never been a new dishwasher in my home. But I might need a new one now depending on how bad he screwed mine up.I have not let anyone else touch the plumbing or dishwasher in my home as I have his finger prints all over the piping and dishwasher to prove he is the only one to screw things up on it. As he does not have a plumbing license and apparently does not know what he is doing he should have never touched the plumbing to begin with and screw it up because he did not know what he was doing.Cal also admits he was suppose to replace a light bar in my bathroom. Yet he has no electrician's license either. And according to the Revdex.com he does not even have  a G.E.T. license needed to run a business here in [redacted].This guy is an unlicensed unskilled clown that tries to hoodwink people into more purchases and can not perform the things that he was hired to do in the first place. As soon as he knew I was not going to agree to buy anything else from him until he finished the work he was suppose to do he did not want to do anymore work. Especially since he screwed up my plumbing and did not know how to fix it. And yes as I said I still have his fingerprints all over the place under the sink and on the pipes and dishwasher and his drain bucket, and the auger line he used to mess up the plumbing that he left under my sink.Another lie was Cal did not call [redacted]. They had to call him and tracked him down because I called them and complained about all of the problems I had with this guy from not wanting to answer calls or emails for months to set an appt. or make appts. he set, complaining about not making any money on the deal he set up with [redacted] at [redacted] offered to refund me the money I paid for the deal but I told them the problem is that Cal screwed up my plumbing and I needed to have a real plumber come out and fix what he broke with his unlicensed lack of skills. I also told [redacted] that I would just like for a real plumber to fix my plumbing and then have a licensed professional that Cal represented himself to be but he wasn't to come out and finish the rest of the 8 hours that I purchased through this deal. [redacted] said he was working on getting this resolved by professionals since Cal would not act professional and return my calls or fix his work.Another lie Cal tells here is there was no bathroom faucet to replace just a stopper to fix because it won't stay up. Once again if he was going to do plumbing and knew that he was not a licensed plumber he should not have accepted or touched plumbing and screw it up. And he clearly admits in his letter to the Revdex.com that he knew he was hired to do plumbing work.But now that he messed things up so bad that he did not even come back that day or any other day after he lost his "Mystery" wrench screams volumes as to what a liar he is.Another lie and feeble excuse...he claims my place is a hoarders nest and unlivable. To begin with I had to move all of my Lanais furniture cabinets and the things in them inside of my condo because the association is working on all of the lanais on our building. A lot of that junk he describes were things that he was hired to remove down to the heavy refuse area at the bottom of our parking garage. But of course he did not bring his hand truck with him to remove the stuff even though he was clearly instructed by me to bring one...but heck being the professional he is all he could show up with was smelly dirty clothes and then finally a couple of buckets after he had to go back down to his truck. What type of professional contractor does not show up with tools and looking like someone who slept at a bus stop all night?The other lie/excuse that I had all of this stuff in my house did not matter a bit as the kitchen and the bathroom areas were totally cleared out for him to perform his work. There were no obstructions other than his body odor and lack of work ethics to keep him from doing his job he told me he was licensed to do. The only problem he had getting under my sink was his flabby body and lack of fitness. There were no other obstructions. He could have fixed the kitchen sink and dishwasher,fixed the stopper in the bathroom, replace the light bar in the bathroom, put the vinyl peel and stick tiles down on the floors, and removed all of that stuff without any obstruction whatsoever. So he has no excuse for leaving the job except he knew he screwed up my plumbing bad and did not know how to fix it so he just did not want to show back up and ask [redacted] to just repay me for the bargain I got on their clearance sale...but he omitted to them the fact that he screwed things up and never came back or returned my calls and emails.Another lie from Cal's response, Cal states,, "I did not hear from [redacted] from the last time I left his home" Well that is a lie as I called him several times and have proof of the calls and emailed him also and have those. And if he did not hear from me how did he know I was threatening to call the Revdex.com,DCCA,RICO,and [redacted] if he did not get my calls?And if he never heard from me since he left my home then how can he say he would not come back because I threatened legal action...once again another one of his lies And since he clearly admits he never came back with his magical big pipe wrench to fix his work what is his excuse for not showing back up with it? Clearly if he would have showed back up that day or the next and fixed his work and completed the rest of the things he was hired to do you or him would have never heard from me again. But he did not bring back his "magic big wrench" and he did not fix what he messed up & he never returned my calls or emails. Because he thinks he can get away with messing things up and then offering [redacted] the clearance price I paid for his advertising and he could work somewhere else and make money instead of honoring his commitment to the deal I paid for. He is a liar and a thief without any shred of integrity. As he clearly continues in his own sentence where he says" he never heard from me since he left my home" but then continues to say he won't work for someone who threatens to report him to the Revdex.com & others...well how could he know that if he did not hear form me? Why would he not show back up to fix his work and finish the other jobs I paid for? Very simple...he is a liar and doe not want to accept responsibility for his actions and does not want to honor deals that he made with [redacted] and just get free advertising out of them.  An easy lie to tell, cal said is his list of stuff to do .."Change a lighting fixture" which he has no electricians license to do that work,"replace 2 faucets"( which there was only 1 to be replaced)...install a new dishwasher.. (when there has never been a new dishwasher to install) Both of which he has no plumbers license to perform.  Now you don't have to be a contractor to realize that little amount of work does not come up to 8 hours that I purchased. So where is the replacing the disposal, putting down the new peel and stick vinyl tile flooring in 2 very small room (the kitchen & bathroom) hauling the junk he described as a hoarders nest ..even though it was stacked up and still is in the corner of the condo. Replacing the A/C back in the window, and other small jobs that a handicapped man in a wheelchair can not do. ButI guess he forgot about all of those things because he had no intention to do them in the first place. Cals lies are clearly catching up to him. You can tell from the email [redacted] he included in his lie as proof that he was contacting them...anyone that has ever seen an email can clearly see that is [redacted] from [redacted] trying to contact him after I contacted [redacted] at [redacted]...not the other way around. You can call [redacted] at [redacted] any time and ask him. And why would I have to threaten legal action against him if he came back to finish up his work..or did any work to begin with besides screw up my plumbing/ As I said there were a lot of other things to do & I told him to just wait on the sink until the next day when he found his "magic big wrench"and to do some of the other work now. But of course as a professional handyman who knew all of the jobs I had before he came out ...he didn't bring any tools to do them...just like he did not bring the right wrench after he realized he screwed up my plumbing and he could not fix it.The only thing he remotely said that was true was that I lived alone & have nobody there to care for me. What he omitted to tell you was that I am in a wheelchair and can't perform the simple tasks I paid for him to do.That is why I bought the deal. I figured coming from [redacted] they would have vetted this guy before they entered into a deal allowing him to go into peoples homes trying to scam them for more money and not returning after he screws things up if they don't buy more from him. He adds the part where he says my place is not livable in his opinion to try and make himself sound like he cares...yet remember he left me in my wheelchair without completing one simple job I had hired him to do & then would never come back after he destroyed my plumbing. So being the Christian person that he tries to portray himself as ..like all of the rest of his lies is easily dispelled once you know the truth. And though my place is still not in great shape because this cal guy did not want to do his job that I hired him for...at least it was livable until he ruined my plumbing and now I can't clean my dishes & cookware or get clean water out of my kitchen sink because he did not even know how to change a faucet...now thanks to his reckless work that he had no business doing without a license my place is just about unlivable and has been for weeks now while I waited for him to have some honor and come back and fix his mess and finish the rest of the work. But a person without integrity is hard to shame as is easy to see in all of the lies I picked apart in his rebuttal letter. Now I am hoping [redacted] will do the right thing and get this resolved as if it were not for them allowing this scam artist on their website without vetting him I would have never let him into my house and I would have clean running water and a sink that drains, a disposal that is fast & a dishwasher that is cleaned so it will wash better. Not to mention all of the other things he was suppose to do to fix up my "unlivable home" according to him....well he was so concerned about my being alone in a wheelchair without help that he made things worse and now tries to defend those actions with lies that make absolutely no sense at all.My Dr.s the folks at the hospital,the Government and the insurance people are trying to set up in home help for me as I can not cook for myself and do a lot of other things like cleaning etc. And thanks to the pathetic work from Cru Kustom Workz..( the spelling alone should have tipped me off to their ignorance)...but thanks to the pathetic mess they left me with ,even when they finally do get me some in home help ...they will still not be able to cook and clean for me because my sink is inoperable because of these vile people/person ..as there is only ever one person that answers the phone or shows up to jobs according to reviews on their facebook page and other websites where people have complained about Cal and his shady dealings. And now to add to his credential reviews he can add leaving a handicapped man in a wheelchair in worse shape than when he showed up to ruin the day and his home. I hope [redacted] helps and then the Revdex.com, the DCCA, RICO and other agencies fine this man and keep him from doing this to anyone else & I am also going to seek legal damages from Cru Kustom Workz in a court of law and make them pay for the damage they have caused and the inconvenience I have had to endure because they screwed things up and would not fix things because they have no honor ! I mean this it clearly admits to working on my plumbing and then in the same breath says himself that he is not suppose to be doing plumbing...he busts himself with his own lies. Many ,many lies !
Complaint: [redacted]
I am rejecting this response because:
Sincerely,
[redacted]

[redacted] with CRU KUSTOM WORKZ did our popcorn ceiling removal in our 3 bedroom 2 bath Townhouse in Kaneohe. He removed and patched the ceiling so that my painters could come in and paint. They did a great job and very affordable too.

The story they told is half truths at best.To begin with his service representative is himself. The same guy I talked to over the phone is Cal..the same dirty smelly dishevelled person that showed up at my door  Yes I had to threaten him with legal action even before he came out the first time to get him to finally come out because he would not respond to several calls and emails trying to get them to come out here to do the work I paid for. After I threatened legal action they finally did make appts and did not show up'for them, did not call to say they would be late or would not be there...showed absolutely no courtesy at all. The only thing he did was to complain about having to do the work he sold through [redacted] because he was not making money off of it. He said he only made money if they sold other services to people. I told him it is hard to sell additional work when you won't even show up for or perform your original work, answer a phone or an email or respond to people by not showing up for appointments.
When he finally did show up after months of missing other appts and being over an hour late he got under the sink to do the work that he said he was licensed to do...but as I now learned through the Revdex.com he does not even have a plumbing license nor can they find a general excise tax license required to run a business in [redacted] & it says so right on the Revdex.com website. All that he had to do was to replace the faucet, the garbage disposal and clear the the lines and food trap in the dishwasher. But that is not all that he was hired to do or told he would be performing. I bought 8 hours not 4, of work from his advertisement through [redacted] & I detailed with him over the phone the things that needed to be done, Replace the faucet & disposal in the sink and clear the food trap and line from the dishwasher.Replace the light bar in the bathroom & fix the stopper in the bathroom sink. Remove some broken down cabinets and things I had from my condo down to our heavy pile disposal area downstairs. And he was to apply peel and stick flooring tiles down in the kitchen and the bathroom. And some touch up spackle and painting in my condo & whatever else there was time for. But those were the main things. All of these things I also have receipts showing I bought all of this equipment right after I bought the deal and months before he finally showed up for the work that he never performed aside from screwing up my plumbing and leaving & never coming back .
This guy showed up at my door looking and smelling like he had been out all night drinking and sleeping in the gutters. His hair was dirty. His clothes were wrinkled ,dirty and smelly & he was without tools & wanted to sit there and try to waste my time by demanding  to see my coupons from [redacted] before he would go to work. I told him to go down and get his tools and by the time he came back I would go into the other room to get them. He refused to do that until I showed him the coupons which he looked at and complained about how little I paid at [redacted]'s clearance price. After I told him it does not matter what I paid [redacted] for them ..I bought 8 hours of his time and that was all that mattered since that price was [redacted]'s to set for the advertising trade off with him. Then he tried and sit there for twenty minutes and tell me how the coupons worked. I told him I was very well aware of how the deal worked and that he needed to go down and get the tools that he should have brought with him to begin with because I was not paying him for time that he was wasting by being late or looking at coupons or trying to tell me how coupons worked or talking on his phone
 There was no clog that would not let the water drain which is his half truth. The disposal was slow and old and probably needed to be replaced and since I needed the faucet replaced anyway this would be a good time to go ahead and do it all. After finally getting it through his head that the time did not start until he got to work he finally went back downstairs to his truck to get his tools. It took almost 15 minutes before he showed back up with a couple of buckets, a drill and a pipe wrench and a couple of other tools. After his messing around and not knowing what he was doing for about 10 minutes under the sink and running his drill with some type of attachment on the pipes that he claimed would make things run better he did something which made him abruptly stop and say he needed to go back downstairs and get his pipe wrench. I looked at him and said what do you mean..that is a pipe wrench. He said oh no I need a bigger one and then he came back up another 15 minutes later claiming he had forgotten his big pipe wrench he really needed. He then got on the phone twice supposedly calling 2 other people asking them if they had his wrench..which after about 20 minutes between the 2 calls he said he needed to go back to his shop and get the big wrench and would be back by 2:30 pm or at 9 am the next morning. I told him to call me to let me know if he was not going to show back up that day so I did not have to wait around for him. He said he would call if he could not show back up that day because he said the traffic might be too bad. I then pointed out that I turned on the sink to get a glass of water while he was gone and it was not draining. He said that is why I have to go get my wrench & he would fix it when he got back. Then before he left he unscrewed my dishwasher from the cabinet and recklessly pulled it back and forth tearing a piece of the interior cabinet off & finally gave up and said I will fool with that later when I bring my big wrench back. I told him that he could do other things that I needed done and then he could come back and finish the sink and fix the clog he caused the next day when he found his wrench instead of wasting the entire day. He said No I only brought the tools to do this & I want to fix this before I do anything else since I have started on this already. He told me he would also have to go to the store to shop for things he needed and that would be taken off of the hours I bought. I told him no he would not have to shop because I had everything he needed to perform all of this work a long time ago when I first was trying to get him to come out and honor his advertised work I paid for months ago.And everything he needed was right there in the bags on the floor next to the sink.
Then as before he started to try to pitch me for extra sales like buying new kitchen cabinets from him * other things he could do. I told him I would let him give me a quote on new cabinets and other things after he got back and finished the work I had already paid him for. And I told him that way I can see what kind of work you do & if your bids for the other work were in line we could talk then. But he needed to finish this stuff first.I asked him before he took off to be sure and call me if he could not show back up that day as I did not want to wait around all day for him again.  But he never showed back up with his big wrench that day ..or the next day...or the day after or any other day. He would not return my calls so I finally had to resort to reporting to call [redacted], the Revdex.com,DCCA,and RICO to report him.
Now to address more of his lies. He was never to replace a dishwasher, He was to clean the food trap in the the dishwasher and clear the exhaust line if needed or replace it with the exhaust line I already bought and had ready for him months before he finally showed up. I have never bought a new dishwasher. There has never been a new dishwasher in my home. But I might need a new one now depending on how bad he screwed mine up.
I have not let anyone else touch the plumbing or dishwasher in my home as I have his finger prints all over the piping and dishwasher to prove he is the only one to screw things up on it. As he does not have a plumbing license and apparently does not know what he is doing he should have never touched the plumbing to begin with and screw it up because he did not know what he was doing.
Cal also admits he was suppose to replace a light bar in my bathroom. Yet he has no electrician's license either. And according to the Revdex.com he does not even have  a G.E.T. license needed to run a business here in [redacted].
This guy is an unlicensed unskilled clown that tries to hoodwink people into more purchases and can not perform the things that he was hired to do in the first place. As soon as he knew I was not going to agree to buy anything else from him until he finished the work he was suppose to do he did not want to do anymore work. Especially since he screwed up my plumbing and did not know how to fix it. And yes as I said I still have his fingerprints all over the place under the sink and on the pipes and dishwasher and his drain bucket, and the auger line he used to mess up the plumbing that he left under my sink.
Another lie was Cal did not call [redacted]. They had to call him and tracked him down because I called them and complained about all of the problems I had with this guy from not wanting to answer calls or emails for months to set an appt. or make appts. he set, complaining about not making any money on the deal he set up with [redacted]. [redacted] at [redacted] offered to refund me the money I paid for the deal but I told them the problem is that Cal screwed up my plumbing and I needed to have a real plumber come out and fix what he broke with his unlicensed lack of skills. I also told [redacted] that I would just like for a real plumber to fix my plumbing and then have a licensed professional that Cal represented himself to be but he wasn't to come out and finish the rest of the 8 hours that I purchased through this deal. [redacted] said he was working on getting this resolved by professionals since Cal would not act professional and return my calls or fix his work.
Another lie Cal tells here is there was no bathroom faucet to replace just a stopper to fix because it won't stay up. Once again if he was going to do plumbing and knew that he was not a licensed plumber he should not have accepted or touched plumbing and screw it up. And he clearly admits in his letter to the Revdex.com that he knew he was hired to do plumbing work.But now that he messed things up so bad that he did not even come back that day or any other day after he lost his "Mystery" wrench screams volumes as to what a liar he is.
Another lie and feeble excuse...he claims my place is a hoarders nest and unlivable. To begin with I had to move all of my Lanais furniture cabinets and the things in them inside of my condo because the association is working on all of the lanais on our building. A lot of that junk he describes were things that he was hired to remove down to the heavy refuse area at the bottom of our parking garage. But of course he did not bring his hand truck with him to remove the stuff even though he was clearly instructed by me to bring one...but heck being the professional he is all he could show up with was smelly dirty clothes and then finally a couple of buckets after he had to go back down to his truck. What type of professional contractor does not show up with tools and looking like someone who slept at a bus stop all night?
The other lie/excuse that I had all of this stuff in my house did not matter a bit as the kitchen and the bathroom areas were totally cleared out for him to perform his work. There were no obstructions other than his body odor and lack of work ethics to keep him from doing his job he told me he was licensed to do. The only problem he had getting under my sink was his flabby body and lack of fitness. There were no other obstructions. He could have fixed the kitchen sink and dishwasher,fixed the stopper in the bathroom, replace the light bar in the bathroom, put the vinyl peel and stick tiles down on the floors, and removed all of that stuff without any obstruction whatsoever. So he has no excuse for leaving the job except he knew he screwed up my plumbing bad and did not know how to fix it so he just did not want to show back up and ask [redacted] to just repay me for the bargain I got on their clearance sale...but he omitted to them the fact that he screwed things up and never came back or returned my calls and emails.
Another lie from Cal's response, Cal states,, "I did not hear from [redacted] from the last time I left his home" Well that is a lie as I called him several times and have proof of the calls and emailed him also and have those. And if he did not hear from me how did he know I was threatening to call the Revdex.com,DCCA,RICO,and [redacted] if he did not get my calls?And if he never heard from me since he left my home then how can he say he would not come back because I threatened legal action...once again another one of his lies And since he clearly admits he never came back with his magical big pipe wrench to fix his work what is his excuse for not showing back up with it? Clearly if he would have showed back up that day or the next and fixed his work and completed the rest of the things he was hired to do you or him would have never heard from me again. But he did not bring back his "magic big wrench" and he did not fix what he messed up & he never returned my calls or emails. Because he thinks he can get away with messing things up and then offering [redacted] the clearance price I paid for his advertising and he could work somewhere else and make money instead of honoring his commitment to the deal I paid for. He is a liar and a thief without any shred of integrity. As he clearly continues in his own sentence where he says" he never heard from me since he left my home" but then continues to say he won't work for someone who threatens to report him to the Revdex.com & others...well how could he know that if he did not hear form me? Why would he not show back up to fix his work and finish the other jobs I paid for? Very simple...he is a liar and doe not want to accept responsibility for his actions and does not want to honor deals that he made with [redacted] and just get free advertising out of them. 
 An easy lie to tell, cal said is his list of stuff to do .."Change a lighting fixture" which he has no electricians license to do that work,"replace 2 faucets"( which there was only 1 to be replaced)...install a new dishwasher.. (when there has never been a new dishwasher to install) Both of which he has no plumbers license to perform.  Now you don't have to be a contractor to realize that little amount of work does not come up to 8 hours that I purchased. So where is the replacing the disposal, putting down the new peel and stick vinyl tile flooring in 2 very small room (the kitchen & bathroom) hauling the junk he described as a hoarders nest ..even though it was stacked up and still is in the corner of the condo. Replacing the A/C back in the window, and other small jobs that a handicapped man in a wheelchair can not do. ButI guess he forgot about all of those things because he had no intention to do them in the first place. Cals lies are clearly catching up to him. You can tell from the email [redacted] he included in his lie as proof that he was contacting them...anyone that has ever seen an email can clearly see that is [redacted] from [redacted] trying to contact him after I contacted [redacted] at [redacted]...not the other way around. You can call [redacted] at [redacted] any time and ask him. And why would I have to threaten legal action against him if he came back to finish up his work..or did any work to begin with besides screw up my plumbing/ As I said there were a lot of other things to do & I told him to just wait on the sink until the next day when he found his "magic big wrench"and to do some of the other work now. But of course as a professional handyman who knew all of the jobs I had before he came out ...he didn't bring any tools to do them...just like he did not bring the right wrench after he realized he screwed up my plumbing and he could not fix it.
The only thing he remotely said that was true was that I lived alone & have nobody there to care for me. What he omitted to tell you was that I am in a wheelchair and can't perform the simple tasks I paid for him to do.
That is why I bought the deal. I figured coming from [redacted] they would have vetted this guy before they entered into a deal allowing him to go into peoples homes trying to scam them for more money and not returning after he screws things up if they don't buy more from him. He adds the part where he says my place is not livable in his opinion to try and make himself sound like he cares...yet remember he left me in my wheelchair without completing one simple job I had hired him to do & then would never come back after he destroyed my plumbing. So being the Christian person that he tries to portray himself as ..like all of the rest of his lies is easily dispelled once you know the truth. And though my place is still not in great shape because this cal guy did not want to do his job that I hired him for...at least it was livable until he ruined my plumbing and now I can't clean my dishes & cookware or get clean water out of my kitchen sink because he did not even know how to change a faucet...now thanks to his reckless work that he had no business doing without a license my place is just about unlivable and has been for weeks now while I waited for him to have some honor and come back and fix his mess and finish the rest of the work. But a person without integrity is hard to shame as is easy to see in all of the lies I picked apart in his rebuttal letter. Now I am hoping [redacted] will do the right thing and get this resolved as if it were not for them allowing this scam artist on their website without vetting him I would have never let him into my house and I would have clean running water and a sink that drains, a disposal that is fast & a dishwasher that is cleaned so it will wash better. Not to mention all of the other things he was suppose to do to fix up my "unlivable home" according to him....well he was so concerned about my being alone in a wheelchair without help that he made things worse and now tries to defend those actions with lies that make absolutely no sense at all.
My Dr.s the folks at the hospital,the Government and the insurance people are trying to set up in home help for me as I can not cook for myself and do a lot of other things like cleaning etc. And thanks to the pathetic work from Cru Kustom Workz..( the spelling alone should have tipped me off to their ignorance)...but thanks to the pathetic mess they left me with ,even when they finally do get me some in home help ...they will still not be able to cook and clean for me because my sink is inoperable because of these vile people/person ..as there is only ever one person that answers the phone or shows up to jobs according to reviews on their facebook page and other websites where people have complained about Cal and his shady dealings. And now to add to his credential reviews he can add leaving a handicapped man in a wheelchair in worse shape than when he showed up to ruin the day and his home.
 I hope [redacted] helps and then the Revdex.com, the DCCA, RICO and other agencies fine this man and keep him from doing this to anyone else & I am also going to seek legal damages from Cru Kustom Workz in a court of law and make them pay for the damage they have caused and the inconvenience I have had to endure because they screwed things up and would not fix things because they have no honor ! I mean this it clearly admits to working on my plumbing and then in the same breath says himself that he is not suppose to be doing plumbing...he busts himself with his own lies. Many ,many lies !
Complaint: [redacted]
I am rejecting this response because:
Sincerely,
[redacted]

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Address: 5 Sand Island Access Rd., Honolulu, Hawaii, United States, 96819

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