This Crunch location is a franchise locationI was able to easily register online; however, when I went to cancel my membership, I was not able to discontinue my membership online or via phone
The only way to end your membership is to go into the gym and request to cancel it or to send a request through certified mailThis prevents those who are no longer in the region from being charged on your credit card without sending a letter through certified mail
This is a deliberate tactic to keep busy people from ending the membership (and therefore continue charging them)After calling both the corporate headquarters and franchise main office, I was told my credit card would continue being charged even if I stated over the phone or email that I wanted to cancel my membershipIf the organization accepts new members via phone/online, then one should be able to cancel in the same fashion
This Crunch location is a franchise locationI was able to easily register online; however, when I went to cancel my membership, I was not able to discontinue my membership online or via phone
The only way to end your membership is to go into the gym and request to cancel it or to send a request through certified mailThis prevents those who are no longer in the region from being charged on your credit card without sending a letter through certified mail
This is a deliberate tactic to keep busy people from ending the membership (and therefore continue charging them)After calling both the corporate headquarters and franchise main office, I was told my credit card would continue being charged even if I stated over the phone or email that I wanted to cancel my membershipIf the organization accepts new members via phone/online, then one should be able to cancel in the same fashion
Good Morning,The GM is refunding $45.00. He spoke with the actual member (the girlfriend) and the father and everything is settled. Thank you,