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Crystal Coast Mattress RX Inc.

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Crystal Coast Mattress RX Inc. Reviews (2)

trying to pay on layaway but stores are closedMarch 2013 I put mattresses on layaway at Goldsboro store.They closed w/o my knowledge so I started making payments in Kinston N.C.Well now all locations are closed & now I'm out of almost $1500 & no mattresses.It's taken me awhile b/c I had unexpected [redacted] but [redacted] & [redacted] both promised & reassured me that as long as I paid on them it was fine.I could still get my mattresses.Therefore I'm at a stand still now & don't know what to do but pray that something can be done.Desired Settlementi would like my money back or arrange for me to still get the new set of mattresses I was paying on

Purchased Simmons Carter-Lane Mattress 08/18/2012, $1409.00. 10 year warranty. Defective. Company will not respond to complaints.Purchased Simmons Carter Lane Mattress on 08/18/2012 for $1409.00, Invoice #XXXXX. Numbers on the tag: [redacted]XXXX**, [redacted] XXXXXXXX, warranty code *. 10 year warranty.After 12 months, the mattress developed a "ridge"of fabric/filler down the middle, it is is sagging on both sides, and it is lumpy. We have been trying to get warranty service since October 2013. We have sent e-mails with photo's, and made phone calls. They make promises to get back to us, but nothing has happened.Desired SettlementA replacement mattress.

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Description: Mattress Retailers, Bed Retailers, Bedding Companies

Address: 2739 Highway 70 E, New Bern, North Carolina, United States, 28560-6789

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