We called Kings Helper after finding them on the list of Revdex.com accredited businessesThe technician was prompt and came to our house the next dayAfter replacing one part, he indicated the problem with our air conditioner was the compressorHe charged us $for the call and said:
we had to pay on the spot because once people are told they have to have their compressor repaired they do not pay their bills
that they would call the next day with a quote for replacing the part
They never called backWhen I called the manager to speak with him three days later, he was polite and took responsibility for not calling us backDespite this, I think consumers should be aware of our experienceIt is my opinion we wasted $by calling Kings HelperWe have since contacted two other service companies and are awaiting a service call to rediagnose the problem
We called Kings Helper after finding them on the list of Revdex.com accredited businessesThe technician was prompt and came to our house the next dayAfter replacing one part, he indicated the problem with our air conditioner was the compressorHe charged us $for the call and said:
we had to pay on the spot because once people are told they have to have their compressor repaired they do not pay their bills
that they would call the next day with a quote for replacing the part
They never called backWhen I called the manager to speak with him three days later, he was polite and took responsibility for not calling us backDespite this, I think consumers should be aware of our experienceIt is my opinion we wasted $by calling Kings HelperWe have since contacted two other service companies and are awaiting a service call to rediagnose the problem