Crystal Eyes Vision Center Reviews (6)
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Crystal Eyes Vision Center Rating
Address: 1164 Lexington Ave, Mansfield, Ohio, United States, 44907
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Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me
(Revdex.com Copied from original documentSee attached file.)RE: Complaint ID# [redacted] This issue was resolved with the patients mother, [redacted] She was fully refunded in the amount of $on her credit card 02/08/2018.The patients insurance company claim was reversedAlthough against our company policy for custom made products, we refunded the patient and went above and beyond to satisfyWe also offered to restyle him into a new frame since he was unhappyWe have personally reached out to [redacted] and she has agreed to remove all complaintsThank you.Sincerely,Misty B***, Office Manager [redacted] ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
(Revdex.com Copied from original documentSee attached file.)RE: Complaint ID# ***This issue was resolved with the patients mother, ***She was fully refunded in the amount of $on her credit card 02/08/2018.The patients insurance company claim was reversedAlthough against our company
policy for custom made products, we refunded the patient and went above and beyond to satisfyWe also offered to restyle him into a new frame since he was unhappyWe have personally reached out to *** and she has agreed to remove all complaintsThank you.Sincerely,Misty B***, Office Manager *** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
(Revdex.com Copied from original document. See attached file.)RE: Complaint ID# [redacted]This issue was resolved with the patients mother, [redacted]. She was fully refunded in the amount of $171.20 on her credit card 02/08/2018.The patients insurance company claim was reversed. Although against our company...
policy for custom made products, we refunded the patient and went above and beyond to satisfy. We also offered to restyle him into a new frame since he was unhappy. We have personally reached out to [redacted] and she has agreed to remove all complaints. Thank you.Sincerely,Misty B[redacted], Office Manager [redacted]