Revdex.com:I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] I have been a customer of Cystal fuel and always paid on time , and always paid "cash" As I stated in my "corrected statement" ,submitted to the Revdex.com and Crystal fuel, "the amount in my vertical tank was measured to be inches which is gallons , prior to delivery I measured after delivery on March ***, and it read inches which is only gallons It SHOULD have read gallons (horizontal and vertical oil tank charts were provided to ***) I did not recieve any ticket in my mailbox at any time I spoke with the Crystal fuel woman [redacted] that takes orders for oil on March [redacted] and she was not cooperative in accepting my complaint I asked to speak with the Cyrstal fuel [redacted] and was transferred to him I explained my situation to this [redacted] and explained to him I was shorted gallons and this was a value of $at the Deptof Social Services rate and I was not currently employed and that the tank read inches which in a vertical oil tank means gallons The Crystal fuel [redacted] said that I must have a horizontal tank in which gallons would be gallons I explained to the Crystal fuel [redacted] that my oil tank was not bone dry, I had measured my vertical tank , (that I have owned and measured for years ) prior to delivery which was inches which is gallons, my vertical tank measurement of inches is gallons My vertical tank should have read gallons I asked the Crystal fuel [redacted] to come over to my home and I could show him the readings and he refused The Crystal fuel [redacted] said he would mail me a copy of the fuel truck ticket, it never came in the mail I called more times over the next week to attain a copy of the truck ticket and explained it wasnt recieved The woman at crystal fuel told me to not call them anymore or she would call the police, would not let me speak with the [redacted] and slammed the phone in my ear This is when I spoke with the [redacted] and explained that out of of fuel oil that Crystal fuel was supposed to supply me, only was delivered [redacted] recommended for me to report the matter to the Revdex.com and my complaint is on record with the *** The is no proof shown by Crystal fuel that their truck(s) meter was recently inspected I would have not gone to [redacted] to complain if I had gotten the cooperation from Crystal fuel that I thought I would get after almost years of providing them with consistant business I am not the first complaint on file with [redacted] or the Revdex.com I was treated with disrespect from the Crystal fuel [redacted] and I was also threatened with police by Crystal Fuel once I made a valid complaint to them I was treated like a stranger I am requesting Crystal Fuel to deliver the remaining gallons that "they were paid" to delivery (175.00) to my home; or return a credit to the [redacted] office of so I can have another company deliver it In order for the Revdex.com to appropriately process your response, you MUST answer the question aboveSincerely, [redacted]
Revdex.com:I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] I have been a customer of Cystal fuel and always paid on time , and always paid "cash" As I stated in my "corrected statement" ,submitted to the Revdex.com and Crystal fuel, "the amount in my vertical tank was measured to be inches which is gallons , prior to delivery I measured after delivery on March ***, and it read inches which is only gallons It SHOULD have read gallons (horizontal and vertical oil tank charts were provided to ***) I did not recieve any ticket in my mailbox at any time I spoke with the Crystal fuel woman [redacted] that takes orders for oil on March [redacted] and she was not cooperative in accepting my complaint I asked to speak with the Cyrstal fuel [redacted] and was transferred to him I explained my situation to this [redacted] and explained to him I was shorted gallons and this was a value of $at the Deptof Social Services rate and I was not currently employed and that the tank read inches which in a vertical oil tank means gallons The Crystal fuel [redacted] said that I must have a horizontal tank in which gallons would be gallons I explained to the Crystal fuel [redacted] that my oil tank was not bone dry, I had measured my vertical tank , (that I have owned and measured for years ) prior to delivery which was inches which is gallons, my vertical tank measurement of inches is gallons My vertical tank should have read gallons I asked the Crystal fuel [redacted] to come over to my home and I could show him the readings and he refused The Crystal fuel [redacted] said he would mail me a copy of the fuel truck ticket, it never came in the mail I called more times over the next week to attain a copy of the truck ticket and explained it wasnt recieved The woman at crystal fuel told me to not call them anymore or she would call the police, would not let me speak with the [redacted] and slammed the phone in my ear This is when I spoke with the [redacted] and explained that out of of fuel oil that Crystal fuel was supposed to supply me, only was delivered [redacted] recommended for me to report the matter to the Revdex.com and my complaint is on record with the *** The is no proof shown by Crystal fuel that their truck(s) meter was recently inspected I would have not gone to [redacted] to complain if I had gotten the cooperation from Crystal fuel that I thought I would get after almost years of providing them with consistant business I am not the first complaint on file with [redacted] or the Revdex.com I was treated with disrespect from the Crystal fuel [redacted] and I was also threatened with police by Crystal Fuel once I made a valid complaint to them I was treated like a stranger I am requesting Crystal Fuel to deliver the remaining gallons that "they were paid" to delivery (175.00) to my home; or return a credit to the [redacted] office of so I can have another company deliver it In order for the Revdex.com to appropriately process your response, you MUST answer the question aboveSincerely, [redacted]