Verdana;">December 15, Ms [redacted] *** [redacted] Way [redacted] , SC RE: Aspen Dental Account Number [redacted] Revdex.com Complaint ID # [redacted] Dear Ms***: Thank you for sharing your concerns about the treatment you receivedI am writing to you on behalf of the [redacted] , SC Aspen Dental branded practice, owned and operated by SC [redacted] **I certainly do apologize for your experience at the [redacted] , SC Aspen Dental officeI am in receipt of your complaint filed with the Revdex.comI have reviewed it with the [redacted] , SC Aspen Dental Office Manager, [redacted] I apologize for any miscommunication or misunderstanding concerning your expectation to have a cleaning done on the same day as the exam and x-rayWhether it was done on that day or at a later date, there still would be a separate charge over and above the $paid for the exam and x-rayAs a token of my apology, enclosed with this letter please find a $gift cardThis is not meant to be a solution to the problem, but it can at least offset the travel cost of having to make another trip to the dental officeI appreciate you giving me the opportunity to respond to your inquiryA copy of this letter has been forwarded to the Revdex.com in response to your complaintI am available for any further questions at the below contact informationSincerely, [redacted] *** [redacted] *** Senior Patient Satisfaction Specialist Aspen Dental Management, IncPhone: 1- [redacted] , Extension *** Fax: ( [redacted] E-mail: [redacted] .com
Mid I started communicating with Aspen Dental in Taylors/Greer SC about becoming a new patient. I emailed several time with the “office manager” Michael M [redacted] . During all those email conversations, I never spoke to him on the phone. He was always rude, sarcastic and unprofessional in my opinion. I had a bad feeling about the office because of him but because they had Saturday and late night appointments I continued onFirst appointment was Oct 2016. I did not like the way I was treated. No one was friendly or welcoming to me. The dentist treated me as if I had never been to the Dentist. The billing female treated me less than as well I honestly feel this entire office discriminates people for whatever reason, stereotypes people and picks and chooses who they want to come to this office. This should not be the office manager there. He is a liar, rude unprofessional, uncaring, sarcastic and treated me unfairly. His entire behavior is unacceptable and there is no excuse for it. If he treated me this way, others could have been treated this way and did not report it.
To: ***@att.net Verdana;">Mr*** *** ** *** *** Ct *** ***, SC 29690 RE: Aspen Dental Account Number *** Revdex.com Complaint ID # ***
Dear Mr***: Thank you for sharing your concerns about the treatment you receivedI am writing to you on behalf of the ***, SC Aspen Dental branded practice, owned and operated by ** *** LLCI certainly do apologize for your experience at the ***, SC Aspen Dental office. I am in receipt of your complaint filed with the Revdex.comI have reviewed it with the ***, SC Aspen Dental Office Manager and the treating dentist Dr***You were last seen on April 24, In order to determine what the specific issue is you must be re-evaluatedPlease contact the ***, SC Aspen Dental office at (864) *** (option 2) to make an appointment to be seenYou will be able to discuss your concerns with the dentist at that time. I appreciate you giving me the opportunity to respond to your inquiryA copy of this letter has been forwarded to the Revdex.com in response to your complaintI am available for any further questions at the below contact information. Sincerely, *** *** *** *** Senior Patient Satisfaction Specialist Aspen Dental Management, Inc. Phone: 1-***, Extension *** Fax: (3*** ***-mail: ***
Verdana;">December 15, 2016 Ms. [redacted] Way [redacted], SC 29673 RE: Aspen Dental Account Number [redacted] Revdex.com Complaint ID # [redacted] Dear Ms. [redacted]: Thank you for sharing your concerns about the treatment you received. I am writing to you on behalf of the [redacted], SC Aspen Dental branded practice, owned and operated by SC [redacted] **. I certainly do apologize for your experience at the [redacted], SC Aspen Dental office. I am in receipt of your complaint filed with the Revdex.com. I have reviewed it with the [redacted], SC Aspen Dental Office Manager, [redacted]. I apologize for any miscommunication or misunderstanding concerning your expectation to have a cleaning done on the same day as the exam and x-ray. Whether it was done on that day or at a later date, there still would be a separate charge over and above the $67.00 paid for the exam and x-ray. As a token of my apology, enclosed with this letter please find a $25.00 gift card. This is not meant to be a solution to the problem, but it can at least offset the travel cost of having to make another trip to the dental office. I appreciate you giving me the opportunity to respond to your inquiry. A copy of this letter has been forwarded to the Revdex.com in response to your complaint. I am available for any further questions at the below contact information. Sincerely, [redacted] Senior Patient Satisfaction Specialist Aspen Dental Management, Inc. Phone: 1-[redacted], Extension [redacted] Fax: ([redacted] E-mail: [redacted].com
Mid 2016 I started communicating with Aspen Dental in Taylors/Greer SC about becoming a new patient. I emailed several time with the “office manager” Michael M[redacted]. During all those email conversations, I never spoke to him on the phone. He was always rude, sarcastic and unprofessional in my opinion.
I had a bad feeling about the office because of him but because they had Saturday and late night appointments I continued on. First appointment was Oct 2016. I did not like the way I was treated. No one was friendly or welcoming to me. The dentist treated me as if I had never been to the Dentist. The billing female treated me less than as well.
I honestly feel this entire office discriminates people for whatever reason, stereotypes people and picks and chooses who they want to come to this office.
This should not be the office manager there. He is a liar, rude unprofessional, uncaring, sarcastic and treated me unfairly. His entire behavior is unacceptable and there is no excuse for it. If he treated me this way, others could have been treated this way and did not report it.
Verdana;">December 15, Ms [redacted] *** [redacted] Way [redacted] , SC RE: Aspen Dental Account Number [redacted] Revdex.com Complaint ID # [redacted] Dear Ms***: Thank you for sharing your concerns about the treatment you receivedI am writing to you on behalf of the [redacted] , SC Aspen Dental branded practice, owned and operated by SC [redacted] **I certainly do apologize for your experience at the [redacted] , SC Aspen Dental officeI am in receipt of your complaint filed with the Revdex.comI have reviewed it with the [redacted] , SC Aspen Dental Office Manager, [redacted] I apologize for any miscommunication or misunderstanding concerning your expectation to have a cleaning done on the same day as the exam and x-rayWhether it was done on that day or at a later date, there still would be a separate charge over and above the $paid for the exam and x-rayAs a token of my apology, enclosed with this letter please find a $gift cardThis is not meant to be a solution to the problem, but it can at least offset the travel cost of having to make another trip to the dental officeI appreciate you giving me the opportunity to respond to your inquiryA copy of this letter has been forwarded to the Revdex.com in response to your complaintI am available for any further questions at the below contact informationSincerely, [redacted] *** [redacted] *** Senior Patient Satisfaction Specialist Aspen Dental Management, IncPhone: 1- [redacted] , Extension *** Fax: ( [redacted] E-mail: [redacted] .com
Mid I started communicating with Aspen Dental in Taylors/Greer SC about becoming a new patient. I emailed several time with the “office manager” Michael M [redacted] . During all those email conversations, I never spoke to him on the phone. He was always rude, sarcastic and unprofessional in my opinion. I had a bad feeling about the office because of him but because they had Saturday and late night appointments I continued onFirst appointment was Oct 2016. I did not like the way I was treated. No one was friendly or welcoming to me. The dentist treated me as if I had never been to the Dentist. The billing female treated me less than as well I honestly feel this entire office discriminates people for whatever reason, stereotypes people and picks and chooses who they want to come to this office. This should not be the office manager there. He is a liar, rude unprofessional, uncaring, sarcastic and treated me unfairly. His entire behavior is unacceptable and there is no excuse for it. If he treated me this way, others could have been treated this way and did not report it.
To: ***@att.net Verdana;">Mr*** *** ** *** *** Ct *** ***, SC 29690 RE: Aspen Dental Account Number *** Revdex.com Complaint ID # ***
Dear Mr***: Thank you for sharing your concerns about the treatment you receivedI am writing to you on behalf of the ***, SC Aspen Dental branded practice, owned and operated by ** *** LLCI certainly do apologize for your experience at the ***, SC Aspen Dental office. I am in receipt of your complaint filed with the Revdex.comI have reviewed it with the ***, SC Aspen Dental Office Manager and the treating dentist Dr***You were last seen on April 24, In order to determine what the specific issue is you must be re-evaluatedPlease contact the ***, SC Aspen Dental office at (864) *** (option 2) to make an appointment to be seenYou will be able to discuss your concerns with the dentist at that time. I appreciate you giving me the opportunity to respond to your inquiryA copy of this letter has been forwarded to the Revdex.com in response to your complaintI am available for any further questions at the below contact information. Sincerely, *** *** *** *** Senior Patient Satisfaction Specialist Aspen Dental Management, Inc. Phone: 1-***, Extension *** Fax: (3*** ***-mail: ***
Verdana;">December 15, 2016 Ms. [redacted] Way [redacted], SC 29673 RE: Aspen Dental Account Number [redacted] Revdex.com Complaint ID # [redacted] Dear Ms. [redacted]: Thank you for sharing your concerns about the treatment you received. I am writing to you on behalf of the [redacted], SC Aspen Dental branded practice, owned and operated by SC [redacted] **. I certainly do apologize for your experience at the [redacted], SC Aspen Dental office. I am in receipt of your complaint filed with the Revdex.com. I have reviewed it with the [redacted], SC Aspen Dental Office Manager, [redacted]. I apologize for any miscommunication or misunderstanding concerning your expectation to have a cleaning done on the same day as the exam and x-ray. Whether it was done on that day or at a later date, there still would be a separate charge over and above the $67.00 paid for the exam and x-ray. As a token of my apology, enclosed with this letter please find a $25.00 gift card. This is not meant to be a solution to the problem, but it can at least offset the travel cost of having to make another trip to the dental office. I appreciate you giving me the opportunity to respond to your inquiry. A copy of this letter has been forwarded to the Revdex.com in response to your complaint. I am available for any further questions at the below contact information. Sincerely, [redacted] Senior Patient Satisfaction Specialist Aspen Dental Management, Inc. Phone: 1-[redacted], Extension [redacted] Fax: ([redacted] E-mail: [redacted].com
Mid 2016 I started communicating with Aspen Dental in Taylors/Greer SC about becoming a new patient. I emailed several time with the “office manager” Michael M[redacted]. During all those email conversations, I never spoke to him on the phone. He was always rude, sarcastic and unprofessional in my opinion.
I had a bad feeling about the office because of him but because they had Saturday and late night appointments I continued on. First appointment was Oct 2016. I did not like the way I was treated. No one was friendly or welcoming to me. The dentist treated me as if I had never been to the Dentist. The billing female treated me less than as well.
I honestly feel this entire office discriminates people for whatever reason, stereotypes people and picks and chooses who they want to come to this office.
This should not be the office manager there. He is a liar, rude unprofessional, uncaring, sarcastic and treated me unfairly. His entire behavior is unacceptable and there is no excuse for it. If he treated me this way, others could have been treated this way and did not report it.