Cs Lee Tire & Auto

THE SALE OF TIRES THAT DID NOT FIT THE VEHICLE PROPERLY, AND THE REFUSAL FROM MANAGEMENT TO FIX THE ISSUE.
MY HUSBAND [redacted] WENT IN TO THE STORE ON 10/16/2013 TO PURCHASE TIRES FOR OUR VEHICLE. HE IS NOT A TIRE EXPERT OR A TRAINED PROFESSIONAL IN THE TIRE INDUSTRY. HE DID WHAT ANY PERSON WOULD DO, HE GOT THE TIRE NUMBER OFF OF ONE OF THE TIRES. HE WALKED IN THE STORE AND ASKED TO PURCHASE THE FOUR TIRES. THEY INSTALLED THE TIRES, THE NEXT DAY HE NOTICED THAT THE FRONT TIRES BRUSHED THE TOP PART OF THE VEHICLE. THEY WERE TO BIG AND MADE A NOISE WHEN HE TURNED TO THE RIGHT AND LEFT. HE WENT BACK AND ASKED THE MANAGER FOR ASSISTANCE WITH THE ISSUE AND THEY REFUSED TO ASSIST HIM WITH THE ISSUE. MY HUSBAND DOES NOT SPEAK THE BEST ENGLISH AND THIS MADE IT VERY DIFFICULT TO ARGUE HIS RIGHTS WITH THIS PLACE. WE PAYED FOR A SERVICE IT WAS NOT DONE FOR FREE. FURTHERMORE THAT IS THE REASON WE WENT TO A SERVICE CENTER SO THESE TIRES COULD BE INSTALLED BY PROFESSIONALS. I AM MORE THAN CERTAIN THAT IF WE WOULD HAVE GONE TO ANY OTHER CENTER THEY LOOK FOR THE BEST FIT AND INFORM THE CLIENT ONE SOMETHING IS WRONG. THAT IS THEIR RESPONSIBILITY TO CLIENTS. I THEN LATER CONTACTED HIM TO HAVE THE HAZARDOUS INSURANCE REIMBURSED AND HE ALSO REFUSED TO DO THAT. I EVEN CALLED GOODYEAR AND EVERY ONE REFUSED TO SOLVE THE ISSUE. WE ENDED UP HAVING TO PAY MUCH MORE FOR TIRES THAT DID FIT PROPERLY AND THEY DO NOT HAVE INSURANCE. WE LOST 63 DOLLARS IN THE INSURANCE ALONE. NOT ONLY DID MY HUSBAND FEEL ROBED BUT ALSO VERY DISCRIMINATED BECAUSE OF THE FACT OF BEING A SPANISH SPEAKING PERSON.