C.S.A.C.

The Chelsea MA site had gathered information and sent it to the Central office in Westfield MA for processing on 9/28/We followed our administrative process which takes time for verification, eligibility processing and submission to corporate for reimbursementAfter the verification process
which identified a patient is eligible for insurance reimbursement, a request is then submitted for refunding the patientThe refund is for any portion paid by the patient for dates covered by insurance, less co-pays and deductiblesIn reply to the customer complaint, a reimbursement was made on 10/29/,check #*** in the amount of $The refund was completed within days